dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
1316
share rss forum feed


joegreen
Polaroids Of Polar Bears
Premium
join:2002-09-21
Galloway, NJ

[TWC] Signal Levels on Ubee Modem

Click for full size
Click for full size
It's been quite a while sine I understood power levels, etc. when relating to cable modems. I've had some issues with my internet connection during the past few weeks and I feel that there might be some sort of issue pointing toward my line quality. I get frequent hangs when requesting pages, disconnects, failure to connect via the modem to the WAN, etc. When I do speed tests, they start off well but usually are unable to finish because I loose connection.

To make a long story short, here are my levels.


joegreen
Polaroids Of Polar Bears
Premium
join:2002-09-21
Galloway, NJ

Click for full size
This might be important to include as well.

ernliz

join:2001-11-25
Albemarle, NC
reply to joegreen

Hmmm... I am a new customer to TWC Internet and TV, and have a Ubee cable modem. All looks fine; however, how can I get the kind of technical results as shown above? Is there a Ubee modem diagnostic capability or some other way to access and get this data? Thanks........

Or am I way off base even asking about this??


TWCdude

join:2006-04-28
San Antonio, TX
kudos:23
reply to joegreen

You are getting some high levels of packet loss you might want to call in and have a tech go out to your house and see whats going on. The high amount of uncorrectable code words are causing the drops. Signal wise you are doing good.