dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
426
share rss forum feed

pph

join:2012-12-07
M1S

High Bit Error Rate BER


My DCM476 shows high BER, any ideas?

5 615.0 MHz -10.0 dBmV 26.5 dB 15.292 % 256 QAM
6 621.0 MHz -9.9 dBmV 26.5 dB 16.013 % 256 QAM

15~16%.

My Internet is crawling


TSI Duty Mgr
Premium
join:2012-10-23
Chatham, ON
I was going to say post in our direct area with your account information, but it may be best to call us to speak to one of our Teks.

»TekSavvy Direct

or

877-779-1575

And we would be happy to help.
--
TSI Duty Mgr
Operations Manager on Duty


sbrook
Premium,Mod
join:2001-12-14
Ottawa
kudos:13
Definitely a cable plant issue there ... the strenght is low, and signal to noise is astonishingly low. No wonder you're getting a high bit error rate! It's amazing you're getting a connection at all!


franklyong
Cisco Geek

join:2004-12-05
Canada
kudos:1
reply to pph
Yes I agree the snr should be 30+ db
And the same power levels are at the bottom

graniterock
Premium
join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to pph
Double check the cable and that it is screwed in tightly at all the connection points. I had similar stats but had lost all of my bonding. It ended up my cable into the modem had all but fallen out. If it's not that it will almost certainly require a service call.