skjWelcome to the far side of realityPremium,Mod
|reply to CharterJosh |
Re: Social Media Shutdown
Personally, I think it is a big mistake for Charter to remove support here. If you look at posts in the forum pre- and post- Direct forum creation you will see that there were a LOT more Charter complaint posts before the Direct forum. It not only obviously benefited the customer, but also Charter, as a lot of the complaints issues were handled in a way so as to only make Charter look better in terms of what was seen in the public forum. It was a public relations person's dream.
That being said, as the Charter forum moderator, I really appreciate all the work you have done here and the countless Charter customers you have helped at this site. I wish you all the best in your new roles at Charter.
I hope you all have a great holiday season,
Reality is the leading cause of stress among those who are in touch with it.--Jane Wagner