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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
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vinkl

join:2012-12-08

[Cable] Experiencing extremely low download/upload speeds



I live in Scarborough near Old Finch and Morningside. I am experiencing this in the afternoons and evenings. What is happening? How can I fix this?

28Mb download/1Mb upload (Cable)
McNicoll POI?
SB6120

Let me know if you need more info. Thank you.

pph

join:2012-12-07
M1S

I am experiencing the same issue too.



torobull123

join:2009-06-20

reply to vinkl
If you have ever seen the POI map for East end Scarborough, you'd notice how ridiculously undeserved the POI are in the area.

1 crappy POI serving a HUGE area with a ton of suburban neigherhoods and businesses. Not to mention UofT Scarborough.

»www.canadiancow.com/teksavvy/index.php

This has been a problem for the area for many years now. Its the reason why I switched to TSI DSL 5+ years ago. Rogers only response was to introduce a 60gb cap after I started complaining.

This is why I am very reluctant switching back to cable.

EDIT: As far as Im concerned every single street/neighborhood should have a minimum of 1 POI. More than 1 if the capita is higher than average.


brad

join:2007-09-06
Etobicoke, ON

reply to torobull123

Re: [Cable] Experiencing extremely low download/upload speeds

said by torobull123:

If you have ever seen the POI map for East end Scarborough, you'd notice how ridiculously undeserved the POI are in the area.

1 crappy POI serving a HUGE area with a ton of suburban neigherhoods and businesses. Not to mention UofT Scarborough.

EDIT: As far as Im concerned every single street/neighborhood should have a minimum of 1 POI. More than 1 if the capita is higher than average.

The number of POIs doesn't really matter. What is more important is the number of nodes and how many houses/businesses are passed by each node.

With that last sentence it sounds like you don't even know what a POI is.

resa1983
Premium
join:2008-03-10
North York, ON
kudos:7
Reviews:
·TekSavvy Cable

reply to torobull123
Actually, that map's out of date.

If you look at this map:
»maps.google.com/maps/ms?ie=UTF&m···0c3d07cb

They added a new POI called "Comstock" (near Warden & St.Clair) and moved the lower half of the McNicholl POI to it, the little jutting down area of the York Mills POI, and some of the Bloor.
--
Battle.net Tech Support MVP



torobull123

join:2009-06-20

reply to vinkl
Never the less.... the area has huge congestion issues during peak hours.


resa1983
Premium
join:2008-03-10
North York, ON
kudos:7
Reviews:
·TekSavvy Cable

said by torobull123:

Never the less.... the area has huge congestion issues during peak hours.

Considering your speeds, the problem will be a local node issue, and not a Teksavvy POI issue (otherwise everyone on that POI would be complaining too, and they're not).

You'll have to open a ticket with Teksavvy, and they'll have to escalate it to Rogers to get off their butts to do some node splitting in your neighbourhood.
--
Battle.net Tech Support MVP


Teddy Boom
k kudos Received

join:2007-01-29
Toronto, ON
kudos:5

reply to vinkl
Of course try factory resetting the modem. Not necessarily a fix, but it can't hurt.

Go to the modem page at 192.168.100.1. Navigate to Configuration, click Restore all Defaults and then confirm. Reboot the modem.

Are speeds very good in the mornings? Or just sort of okay?

What firmware is the modem running (look at the Help page at 192.168.100.1)?
--
electronicsguru.ca


vinkl

join:2012-12-08

reply to vinkl
The speeds are decent now. It was just the past few days that were out of the norm. I'm good now. Thanks for replying guys!


pph

join:2012-12-07
M1S

reply to vinkl
I am fine too. Very fast!!! McNicoll POI


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