 Glen1These Are The Good Ol' Days.Premium,MVM
join:2002-05-24
GTA Canada
kudos:7
 ·Bell Fibe
| reply to annayya
Re: Bell Canada Fibe25/10 can ping but cannot browse frequently Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
The profile with the last character as a "2" is an IPTV profile and provides a "temp" fix to the issue...I have used it and it works. |
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Sunfox
join:2003-12-14
Markham, ON | reply to MRattus
I had this problem last year (my posts are elsewhere on DSLR). After countless line tests and the data center repeatedly assuring me there's a problem on my line, and about a dozen service tech visits assuring me there isn't a problem and/or they can't do anything about it... Bell (probably in desperation) sent someone who actually did something.
They replaced every inch of outside wiring, they inserted a completely new tap point/hotdog in the trunk line right outside my house, and although my speeds didn't improve (I'm at 25/3.6), my sync-no-surf problem has been completely solved since late last summer (my modem was never changed).
So... don't discount an actual physical problem too! |
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| reply to masif
I have this exact problem now, dealing with it on the bell direct forum to no avail so far. |
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| reply to JonJon
The F1 is the feeder cable from the central office to the cross connect box. The cable from the cross connect to the pedestal on your street is the F2. |
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 rewketPremium
join:2003-08-21
Longueuil, QC | reply to vaan14
said by vaan14:said by kovy:So you have any issue ?
i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on. same i msgd daryl and still had disconnections then i quoted the profiles given in this thread and i went from 15/10 with disconnections to 25/10 with no disconnection for 45$~ a month (they mixed up my speed profile)
unfortunately this added 2-6ms on my first hop |
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| reply to masif
When I got this new plan (15/10) and Sagemcom modem/router, I had the exact same issues. 5 months and 9 techs later, I have a new Sagemecom modem, new dsl line in my house, a new port and the best pair of copper my street has. Oh, and one tech said something about fixing my F1. Whatever the hell that is...
The result? Not only can I still not surf, but now when I ping I have 100% packet loss. In my opinion that is worse then the original problem.
Looking around on these forums has been very disappointing as there is no bridge mode, or official statement from Bell on the problem. I tried to get my old 2wire back and downgrade my plan, but the best Bell could do is downgrade my plan while still using the Sagemcom.
To top it all off, We are now paying an extra 3 bucks a month...for what exactly? I don't know where I'm going with this...just adding myself to the list I guess...  |
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vaan14
join:2013-01-17
Mississauga, ON | reply to kovy
said by kovy:So you have any issue ?
i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on. |
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kovy
join:2009-03-26
kudos:8 | reply to vaan14
So you have any issue ? |
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vaan14
join:2013-01-17
Mississauga, ON
1 edit | reply to annayya
said by annayya:Well, if profiles have nothing to do with internet speed then I got nothing to worry about.
Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?
I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone.
I have only the bell fibe internet (15/10), which profile would be recommended to use. Also kovy, would I be able to PM you my number to see if you can fix it  |
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| reply to kovy
Which firmware version of Sagemcom "Connection Hub" are people with this issue running?
They recently upgraded from FAST2864_v66398 to FAST2864_v6740S |
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kovy
join:2009-03-26
kudos:8 | reply to annayya
said by annayya:Well, if profiles have nothing to do with internet speed then I got nothing to worry about.
Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?
I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone.
Sure PM me. |
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| reply to kovy
Well, if profiles have nothing to do with internet speed then I got nothing to worry about.
Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
Also, you were asking a few people for the DSL phone number. Can you fix something if I give you my number ?
I have a splitter set up in my Bell box outside, and a line running directly to my room from it, so that I can use the connection for Internet only. This way I am also avoiding the use of filters on the phone. |
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kovy
join:2009-03-26
kudos:8 | reply to annayya
said by annayya:I am currently on profile: v26944_20032_11328_2048_00011
I get very good speeds, 25 down and 10 up at ALL times when I am connected and its working fine.
My Issue is that whenever I try to download torrents the modem disconnects and the only way to fix it is by restarting it and then the connection may last for 30min. The modem also disconnects when downloading huge files and sometimes(rarely) when streaming long videos like movies.
This thread explains my problem: »SAGEMCOM F@ST 2864 Connection Issues..
As you guys here are saying I will try asking BELL to change my profile to one of the following.
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
Now, would changing the profile mean I would be giving up the speeds as well because I have 100% of the speeds advertised.
How would you be giving up the speed ? |
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| reply to rewket
I am currently on profile: v26944_20032_11328_2048_00011
I get very good speeds, 25 down and 10 up at ALL times when I am connected and its working fine.
My Issue is that whenever I try to download torrents the modem disconnects and the only way to fix it is by restarting it and then the connection may last for 30min. The modem also disconnects when downloading huge files and sometimes(rarely) when streaming long videos like movies.
This thread explains my problem: »SAGEMCOM F@ST 2864 Connection Issues..
As you guys here are saying I will try asking BELL to change my profile to one of the following.
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211
Now, would changing the profile mean I would be giving up the speeds as well because I have 100% of the speeds advertised. |
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rewketPremium
join:2003-08-21
Longueuil, QC | reply to masif
Reply from 4.2.2.2: bytes=32 time=12ms TTL=55
Reply from 4.2.2.2: bytes=32 time=12ms TTL=55
Reply from 4.2.2.2: bytes=32 time=12ms TTL=55
no interleave |
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Reviews:
 ·TekSavvy DSL
| reply to masif
said by masif:Honestly speaking, it seems to me that ping times have improved
Pinging to 4.2.2.2, avg response time is 32ms.
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 37ms, Average = 32ms
--- 4.2.2.2 ping statistics ---
27 packets transmitted, 27 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 20.362/20.852/21.482/0.295 ms
What about a ping to google.ca (74.125.226.88)?
--- google.ca ping statistics ---
54 packets transmitted, 54 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 5.680/6.223/7.471/0.374 ms
I guess 10ms isn't that big of a deal, but it just seems technically wrong to use an interleave profile if the line is clean and the problem is related to something else. |
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Reviews:
·TekSavvy DSL
| reply to masif
The profile that worked for us was the one that ends in 81111. (15/10 Service)
If you have this problem the issue is big packets don't go through. You'll find that pings will work up to 135bytes. Hopefully you guys can find a profile that works :^)
I wonder exactly how widespread this problem is - it was on both lines that I had. |
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| reply to masif
my ping times to WoW have increased by about 10ms. Nothing to fret over. Have not used this long enough to determine if it fixes my latency issues in WoW and voip calls (robot voice syndrome) |
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masif
join:2012-08-19
Mississauga, ON | reply to deekay0
Honestly speaking, it seems to me that ping times have improved
Pinging to 4.2.2.2, avg response time is 32ms.
Approximate round trip times in milli-seconds:
Minimum = 31ms, Maximum = 37ms, Average = 32ms |
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rewketPremium
join:2003-08-21
Longueuil, QC | reply to masif
i still get the same problem after having contacted live support, phone support and direct forum(who said he changed my profile)
it's total bullshit as i have had bell for many years and have had the lowest ping of everyone i know and fastest speed for my profile as well. I would not accept being put on interleave while having an awesome phone line that definitely doesnt require it. This is all on bell's side. |
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