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Links: ·Bell Direct Forum ·Bell FAQ ·Alcatel FAQ ·Inside Wiring FAQ ·Stalls and Freezes Help ·Bell Reviews
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AuthorAll Replies

vaan14

join:2013-01-17
Mississauga, ON

reply to kovy

Re: Bell Canada Fibe25/10 can ping but cannot browse frequently

said by kovy:

So you have any issue ?

i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on.


JonJon

@bell.ca

reply to masif
When I got this new plan (15/10) and Sagemcom modem/router, I had the exact same issues. 5 months and 9 techs later, I have a new Sagemecom modem, new dsl line in my house, a new port and the best pair of copper my street has. Oh, and one tech said something about fixing my F1. Whatever the hell that is...

The result? Not only can I still not surf, but now when I ping I have 100% packet loss. In my opinion that is worse then the original problem.

Looking around on these forums has been very disappointing as there is no bridge mode, or official statement from Bell on the problem. I tried to get my old 2wire back and downgrade my plan, but the best Bell could do is downgrade my plan while still using the Sagemcom.

To top it all off, We are now paying an extra 3 bucks a month...for what exactly? I don't know where I'm going with this...just adding myself to the list I guess...



rewket
Premium
join:2003-08-21
Longueuil, QC

reply to vaan14

said by vaan14:

said by kovy:

So you have any issue ?

i made a new post on the direct forum, and darryl made a profile change, so far no issues. Hopefully there won't be any issues from now on.

same i msgd daryl and still had disconnections then i quoted the profiles given in this thread and i went from 15/10 with disconnections to 25/10 with no disconnection for 45$~ a month (they mixed up my speed profile)

unfortunately this added 2-6ms on my first hop

LondonDave

join:2011-09-05

reply to JonJon
The F1 is the feeder cable from the central office to the cross connect box. The cable from the cross connect to the pedestal on your street is the F2.


MRattus

join:2013-03-13

reply to masif
I have this exact problem now, dealing with it on the bell direct forum to no avail so far.


Sunfox

join:2003-12-14
Markham, ON

I had this problem last year (my posts are elsewhere on DSLR). After countless line tests and the data center repeatedly assuring me there's a problem on my line, and about a dozen service tech visits assuring me there isn't a problem and/or they can't do anything about it... Bell (probably in desperation) sent someone who actually did something.

They replaced every inch of outside wiring, they inserted a completely new tap point/hotdog in the trunk line right outside my house, and although my speeds didn't improve (I'm at 25/3.6), my sync-no-surf problem has been completely solved since late last summer (my modem was never changed).

So... don't discount an actual physical problem too!



Glen1
These Are The Good Ol' Days.
Premium,MVM
join:2002-05-24
GTA Canada
kudos:7
Reviews:
·Bell Fibe

reply to annayya
Which profile is better based on your experience to fix this issue ?
v26944-26944_8128-1600_82412
V26944-20032_11328-2048_66211

The profile with the last character as a "2" is an IPTV profile and provides a "temp" fix to the issue...I have used it and it works.


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