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nitzan
Premium,VIP
join:2008-02-27
kudos:2

reply to cell14

Re: [General] Google voice going paid?

said by cell14:

I do not see a small business owner cancelling his Callcentric service and switching everything to Google voice.

Actually I'm pretty sure GV has plenty of business customers. Whether that's a good idea or not (it's not) is a different argument.

Or some other companies not to be named who only take minimum payments of 15.- or even 25(!) dollars!

This is actually by design, for a couple of reasons:
1. The transaction fee on a $1 payment is 30%. For a $5 payment it's 9%. a $15 payment it's 5%. a $25 payment it's 4%. If a provider allowed you to make $1 payments they'd have to jack up their prices 30% to make up for it. If you take a close look you'll see providers offering lower payment options also tend to be more expensive.
2. No offense to small-time users, but $15 is not a lot. I'd expect a typical user to go through that in a couple of months. In a way by offering a higher minimum payment you can prevent infrequent users from signing up. A while ago I had a problem with a user because he used about $1 of calls in 2 months, and opened around 16 support cases during the same time. You can't handle users like that and remain profitable.

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