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PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

reply to cell14

Re: [General] Google voice going paid?

You raise some excellent points, but I agree with Nitzan on the minimum payments issue.

Having a merchant agreement with a credit card company myself, I know that the fees are absolutely ridiculous.

Even huge businesses complain bitterly about the CC fees they have to fork over, even though they get better deals than the smaller merchants. It's murder for the smaller guys.

cell14

join:2012-01-04
Miami Beach, FL
Reviews:
·localphone.com

said by PX Eliezer:

Having a merchant agreement with a credit card company myself, I know that the fees are absolutely ridiculous.

Agreed. It's time for a new payment system which keeps the convenience and SECURITY of a CC payment.
BTW, number of people incl. myself signed up with Localphone BECAUSE they offered a 1$ payments, I would not have paid $ 25.- up front. There is a huge difference between pre paid and post paid. So that certainly works well for them.
Now I indeed pay in 5 or 10 $ increments and I would even pay more I just do not want to loose more money to possible SIP scammers/scanners. They do not take AMEX though, which I hate but understand.
One way around this issue would be charging transaction surcharges for established customers who choose very small payments.

nitzan
Premium,VIP
join:2008-02-27
kudos:2

said by cell14:

One way around this issue would be charging transaction surcharges for established customers who choose very small payments.

And then you'd have customers up in arms and complaining to visa/mastercard/paypal about you passing on the transaction fee to them (something you can't do according to most merchant agreements). We have some vendors who charge transaction fees and to be honest I don't like it - I understand it, but still don't like it anyway because I feel like they're advertising one price and charging another. Not something I'd want to put my users through.


Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:4

said by nitzan:

And then you'd have customers up in arms and complaining to visa/mastercard/paypal about you passing on the transaction fee to them (something you can't do according to most merchant agreements). We have some vendors who charge transaction fees and to be honest I don't like it - I understand it, but still don't like it anyway because I feel like they're advertising one price and charging another. Not something I'd want to put my users through.

Indeed I have the same problem with some vendors and also despise the practice. If you want to charge 3% for taking my payment, just make the pricing 3% higher and don't charge that fee.

Especially when the processing fee applies equally to credit, PayPal, and direct deposit / wire transfers.
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