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compuguybna

join:2009-06-17
Nashville, TN
reply to KoRnGtL15

Re: [Telephone] Check your phone bill NOW results vary

I have Charter Phone $19.99....taxes included.....


cork1958
Cork
Premium
join:2000-02-26
That is what Charter advertises it for here also, $19.99 taxes included.

I use Vonage. $9.99 a month for life plan.

You don't mention if your promo was over or not? If it wasn't, that would be why you still paid the extra. After promo ended, they should've either called you about new flat rate $19.99 or automatically done that, if that is the current rate in your area.
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KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
kudos:1
Promo was not over and I was just told they do not move plans automatically for customers. They also avoided where the extra money went. Which as I said earlier. It seems like they are pocketing it for themselves. Smooth cats I will tell ya. How did you get that Vonage plan for so cheap? Does that include unlimited local/long distance as well? On principal alone. Think I will be dropping the phone.


msmisfit

join:2004-09-13
Lawrenceville, GA
kudos:2
It makes sense to me that promo/contract rates do not come to their attention until they *terminate* and require action by the customer or the company. New customers and others not under special rate contracts would get the automatic rate changes.

I'm happy to say I got my account changes processed this past week for my bundling rate expiration next month, by Abby in the Direct forum. I was worried I would have to deal with the robo-call center.

KoRnGtL15
Premium
join:2007-01-04
Grants Pass, OR
kudos:1
Yep I got things taken care of before they all left was well. I do not want to deal with Charter on the phone. I know the time will come eventually. But, if it can be put off for a long time. I will take it!


compuguybna

join:2009-06-17
Nashville, TN
Reviews:
·Millenicom
·HughesNet Satell..
·ooma
·Virgin Mobile Br..
·Charter
reply to cork1958
Vonage wanted $19.95 shipping for their 9.99 Basic Plan.
Plus $4.72 in TAXES every month.

So yours is more like $15 every month, correct?

said by cork1958:

That is what Charter advertises it for here also, $19.99 taxes included.

I use Vonage. $9.99 a month for life plan.

You don't mention if your promo was over or not? If it wasn't, that would be why you still paid the extra. After promo ended, they should've either called you about new flat rate $19.99 or automatically done that, if that is the current rate in your area.



cork1958
Cork
Premium
join:2000-02-26

1 edit
My Vonage is $16.18 with taxes and fees. Unlimited U.S., Canada, Puerto Rico. No international calls allowed though, on this plan. I believe all other plans allow it. I did not pay for shipping on anything, when I got it 2 years ago, or so.

Here's where I found out about the $9.99 for life plan:
»Vonage made me an offer (I can't refuse)

They have other plans also. I linked this to the 300 minute plan:
»www.vonage.com/us-canada-calling···stic_300

Here's the pricing plan main page:
»www.vonage.com/us-canada-calling···_domestc

I know that's not the absolute cheapest you can find, but compared to the $40-$60 a month for JUST a phone with Frontier, I'll take it. Vonage has been around long enough I feel safer with them than those other start ups.

Either Charter JUST changed the price of their phone here, or I lied above about the $19.99 price, as I saw the commercial yesterday advertising it for $29.99 now.
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