Re: [Cable] Still waiting for cable modem to activate
It looks to be a failure, as this is not a 2 step process on our end. We submit only one ticket to Rogers requesting that the old modem be removed and the new added.
If they would confirm the swap complete without actually doing anything then your old modem would still be online. -- TSI Keith (E-Services) - TekSavvy Solutions Inc. Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )