| reply to moovyguy
Re: [Cable] Still waiting for cable modem to activate It looks to be a failure, as this is not a 2 step process on our end. We submit only one ticket to Rogers requesting that the old modem be removed and the new added.
If they would confirm the swap complete without actually doing anything then your old modem would still be online.
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TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( » TekSavvy FAQ »Official support in the forum ) |
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| 9:19am Sunday morning.
Still not provisioned
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.... and the monkey flips the switch. |
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| Still working on this, have been all morning. As soon as I have an update I will let you know.
Martin P |
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| Hi Martin,
Awesome .... thanks again.
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.... and the monkey flips the switch. |
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| Just checked again for an update on the ticket, still waiting.
Being this early in the morning still I expect we could receive a reply around lunch.
Ill keep monitoring for updates
Your very welcome, we will do any thing we can do to help.
Martin P |
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