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reply to Acarney

Re: [HSI] Slow speed in Richland, WA??

No, unfortunately the representative was referencing tonight in general. However he did mention over the last few days they had been receiving calls, as to what happened? That right now is a good question. I'm going to guess that it's the lack of fiber optics in our area, given the city of richland (I'm in pasco) had passed a plan to upgrade the technology grid, I don't know how far it's gone. Charter really doesn't have much support in the area for the large customer base it's built here. I'm hopeful that we'll see a fix with the more notice we bring to it. He mentioned about 400k of it was TV issues, 51K of it was internet calls and the remainder was other issues. So if that gives you any solace, you're not alone haha.