| reply to moovyguy
Re: [Cable] Still waiting for cable modem to activate HI Martin,
Thanks again ....
Unfortunately this was a bad weekend for this ... in hindsight I should have waited till Monday to do the swap ....
Working remotely all weekend ..... thankfully I have a large data plan on my phone ... or I'd be stuck in an empty office building .....
Cheers
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.... and the monkey flips the switch. |
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| Not a problem I am happy to assist.
As for being a bad weekend for this mess, this shouldn't have been an issue as modem swaps generally go smoothly so we do apologize for this delay I am watching your account diligently and the moment I receive a response I will update you accordingly.
It is nice that you have a back up, whether be data, or a second connection cause that is definitely better than being stuck in a empty office building.
Thank you again for your patience.
Martin P |
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| reply to moovyguy
Just an update,
We still have not received a response, I will continue to monitor the request.
Thank you for your patience,
Martin P |
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| reply to moovyguy
Another update,
Still waiting at the moment, once received your account will be updated.
Since I will be out of the office this evening please reply back so a representative that is in can follow up on this request if you havent already been contacted.
Thank you again for your patience.
Martin P |
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| Hi Martin,
OK thanks for keeping on it.
I just did yet another reset and can confirm that I am still in Rogers "holding tank" ......
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.... and the monkey flips the switch. |
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| Not a problem, we thank you for being so patient.
Martin P |
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| While I do sincerely appreciate the effort being put in by the guys @ TSI .....
This is really getting frustrating having to wait this long for a simple modem provisioning .....
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.... and the monkey flips the switch. |
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| Still not provisioned ....... |
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