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reply to YerMatcH

Re: Distributel in Ottawa down?

Still having major issues.

Sites not loading, loading slowly, loading partly... Changed DNS servers but makes no difference.

WTF is going on? When are they going to fix this?


Orleans, ON
reply to CingKrab
There were two issues presently in Ottawa. Customers served off of St Laurent POI receiving an IP address from a certain subnet would experience an intermittent browsing/routing issue. This should be fixed now. Problem was with Rogers Access Control List on their equipment.

Second issue related to subscribers served off of Richmond POI not getting an IP address(169 IP only) is still outstanding. We have tickets opened with Rogers and waiting for resolution.


I believe I am in the Stlaurant group.

Everything is working again.

But why would that take over a week to fix? I am interested in the details.