Re: [Telephone] Check your phone bill NOW results vary
It makes sense to me that promo/contract rates do not come to their attention until they *terminate* and require action by the customer or the company. New customers and others not under special rate contracts would get the automatic rate changes.
I'm happy to say I got my account changes processed this past week for my bundling rate expiration next month, by Abby in the Direct forum. I was worried I would have to deal with the robo-call center.
Yep I got things taken care of before they all left was well. I do not want to deal with Charter on the phone. I know the time will come eventually. But, if it can be put off for a long time. I will take it!