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rocca
Start.ca
Premium
join:2008-11-16
London, ON
kudos:23
reply to Johny

Re: Start Communications - new TPIA Rogers/Cogeco

Thanks for the feedback, I'm very proud of our entire team.

The modem ships as soon as we get a confirmed order back from the cable company, generally that's about 2 days. The modem goes out Xpresspost which is next-day to most major cities, 2 days to pretty much anywhere else.

In regards to the uploads, I expect you'll see some changes in the next month including higher speed uploads on the Red network - just don't know the specific speeds or if any pricing changes at this time. Should be decided soon.

Thanks and welcome aboard!


Johny

join:2012-12-06

Awesome sounds good. I'm not afraid to pay a little more, in the end im paying less than I was with rogers, granted I did have the 45-4 with the oh-so-stupid 150gb cap.


CmdrData

join:2012-12-10
canada

New to START, got service activated on Sat (even tho Red tech made me wait from 8a-3p!!) but everything seems working fine now.

Quick question for all...

I bought a new DCM475 off of a local store, it works fine but how do I find out which firmware version it is on?


mlord

join:2006-11-05
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable

The modem has a web interface, which you can access from an attached PC (or through your router) at 192.168.100.1. No cable connection required.

On the left, are three "tab" names. The "Diagnostics" tab will show the firmware and other info when clicked.

If it has Stac.02.08 on it, then it is too old for use. In Ottawa, I can update it. In Toronto, user Teddy Boom can also do so.


CmdrData

join:2012-12-10
canada

^^ OK, thx for the info! I'll look it up tonight and hope it has a newer firmware then 02.08.


CmdrData

join:2012-12-10
canada

I just checked my modem firmware and it's on Stac 02.16, so I'm all good for now.

Thx!


eeeaddict

join:2010-02-14
reply to mlord

what about the sb6120's?