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Nezmo
The name's Bond. James Bond.
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Coppell, TX
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Magic Mouse Problem

Just bought a Magic Mouse for my new Mini (and keyboard). Both paired no problem. Mouse does not want to move the pointer. All gestures and clicks working fine. I have found a little on the Interwebs but not much detail. I've paired it multiple times, tried removing it completely and re-pairing, etc. Dud?

Perhaps a Trackpad may suite me better but before I return the mouse I wanted to make sure I'm not a total idiot.
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skeechan
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If you pick it up and move your finger across the laser does pointer move? Seeing if it doesn't like the surface or if it is just DOA.



Nezmo
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said by skeechan:

If you pick it up and move your finger across the laser does pointer move? Seeing if it doesn't like the surface or if it is just DOA.

Nada. I guess it's a DOA. Back to the Apple Store I suppose.
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lordpuffer
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1 recommendation

I have found once that once I started using the magic trackpad, I would never want to go back to a mouse. I ditched the mouse the day I got my first iMac.



Nezmo
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said by lordpuffer:

I have found once that once I started using the magic trackpad, I would never want to go back to a mouse. I ditched the mouse the day I got my first iMac.

I may give one a whirl. I need accuracy though. I assume a Trackpad will allow that.
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lordpuffer
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It seems to be pretty accurate for me. However, it sounds like you need accuracy more than I do. I'm sure some others can answer the question of it's accuracy.



kerriskandie

join:2001-10-09
Coram, NY
reply to Nezmo

I've been using my Magic Mouse non stop for about 2 years now, no problems, eats battery's though......



not quite right
I'm not cool enough to be a Mac person

join:2001-06-23
Puyallup, WA
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reply to Nezmo

Freakin' love the Magic Trackpad. Now a mouse feels foreign to me when I'm at work.
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skeechan
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reply to lordpuffer

Click for full size
Clique by Henge Dock
I prefer the trackpad for everything except AutoCAD. I got a Henge Dock Clique for my wireless keyboard and trackpad and it's pretty slick.


not quite right
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Ohhh I like that, but I wanted a wrist rest so I went with this from OWC : »eshop.macsales.com/item/NewerTech/NUPDORG/
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skeechan
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I could get away with a wrist rest if it were fairly thin, maybe 5-6mm



Stacy
FotoDogue
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join:2001-11-02
New York, NY
reply to Nezmo

Bought a Magic Trackpad last summer to replace my old Logitech mouse. Within days I started having carpal tunnel like aches that ran from my wrist all the way up to my shoulder and neck. It was just too damned stiff. Swapped it for a Magic Mouse which was difficult to set up but I finally got it working.

After about a month the batteries went dead and I had to try several sets before I found a pair it would recognize. 24 hours later those went dead too so I brought it back to the Apple Store and they swapped it out for a refurbished mouse.

So far that mouse has been getting just about a month out of a new pair of batteries. Maybe they'd last longer if I remembered to turn the mouse off when I shut dwn the computer but, it comes as no surprise that the apple store shows their rechargeable battery kit alongside the Magic Mouse.

By comparison, I used to swap batteries in my Logitech mouse, maybe, twice a year.



Nezmo
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1 edit
reply to skeechan

said by skeechan:

I prefer the trackpad for everything except AutoCAD. I got a Henge Dock Clique for my wireless keyboard and trackpad and it's pretty slick.

I really like that.

I was going the remote desktop route to my mini but realized an actual Apple keyboard would be helpful and the small one is nice and fits behind my other keyboard (almost under it) when not used on my under desk keyboard/mouse draw.

I also have a cable on order to allow me to use another input on my 27" monitor. I know, slippery slope...

I'm on the fence about the mouse. I may try exchanging it and buy the Trackpad as well and see what works for me.

Edit: Not so great reviews on Amazon for that frame. Says it's a bit too tight for the Trackpad. How did you get on?
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skeechan
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It depends on the trackpad. One trackpad it fits tight on the sides and what happens is when you click, it holds the click down. My other trackpad fits great. So the two trackpads are not the same size; not sure if it is height, width or what. In any event, a small emory board would probably loosen up the frame with little problem if ya got a sticky one.



Nezmo
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reply to Nezmo

Exchanged for a brand new one. Exact same issue. What do I do now?



skeechan
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Southlake Genius bar time I suppose.



Nezmo
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said by skeechan:

Southlake Genius bar time I suppose.

I was just there. They didn't check first mouse, just gave me a new one. I really can't be bothered to drag my mini down there. I guess I'll try a trackpad.
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skeechan
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Any 2nd bluethooth enabled machine around to try it on?



Nezmo
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1 edit

said by skeechan:

Any 2nd bluethooth enabled machine around to try it on?

Yeah, good point. I am going to try that shortly.

Update: Works like a charm on my Dell desktop.
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Stacy
FotoDogue
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join:2001-11-02
New York, NY
reply to Nezmo

said by Nezmo:

Exchanged for a brand new one. Exact same issue. What do I do now?

Did you download the latest software for the Magic Mouse? Looking at the Apple Discussion Forums there does seem to be a high rate of lemons. If you manage to resolve these issues and decide to keep it, hold onto your receipt or keep it on your phone. It does come with a one year warranty but the Genius who swapped my mouse examined my receipt very closely before giving me a replacement.


Nezmo
The name's Bond. James Bond.
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join:2004-11-10
Coppell, TX
kudos:1

said by Stacy:

said by Nezmo:

Exchanged for a brand new one. Exact same issue. What do I do now?

Did you download the latest software for the Magic Mouse? Looking at the Apple Discussion Forums there does seem to be a high rate of lemons. If you manage to resolve these issues and decide to keep it, hold onto your receipt or keep it on your phone. It does come with a one year warranty but the Genius who swapped my mouse examined my receipt very closely before giving me a replacement.

I'm using the latest Mac mini and I double checked I have the latest drivers.
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skeechan
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Try deleting the BT plist com.apple.Bluetooth.plist from /Library/Preferences and then turn off bluetooth. Shutdown and then restart (cold boot). Turn BT back on and try re-pairing the mouse.



Nezmo
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said by skeechan:

Try deleting the BT plist com.apple.Bluetooth.plist from /Library/Preferences and then turn off bluetooth. Shutdown and then restart (cold boot). Turn BT back on and try re-pairing the mouse.

I'll give that a try.

Note, I paired an old Dell BT mouse to the mini. Same exact problem. No pointer movement but clicks okay.

I am currently running my Mac using Screen sharing over VNC. I don't know if that is causing an issue. However, the Apple BT keyboard is working fine as are the Magic Mouse clicks.

I'll give what you suggest a try.
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not quite right
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In bluetooth settings, mark your magic mouse as favourite
This seems to help for quite some people. To do this, click on the small wheel besides the + and - buttons.
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Nezmo
The name's Bond. James Bond.
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join:2004-11-10
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said by not quite right:

In bluetooth settings, mark your magic mouse as favourite
This seems to help for quite some people. To do this, click on the small wheel besides the + and - buttons.

Tried this and skeechan See Profile's suggestion. Nothing. I wonder if this is VNC related. I have a video cable coming in the mail today and then I can ditch VNC. I'll see what happens.
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skeechan
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It could, to stop people from interfering with the vnc session by having battling mice. What you can try is exiting the session and move the mouse, then restart the session and see if the pointer moved; being careful to minimize mouse movement after the session restarts.

What VNC server are you using? The built in one? If it is 3rd party poke around and see if there is any settings that lock the input devices.



Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX
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said by skeechan:

It could, to stop people from interfering with the vnc session by having battling mice. What you can try is exiting the session and move the mouse, then restart the session and see if the pointer moved; being careful to minimize mouse movement after the session restarts.

What VNC server are you using? The built in one? If it is 3rd party poke around and see if there is any settings that lock the input devices.

On the mini I'm using the built-in server. On my PC I'm using RealVNC Viewer. The latter can disable the viewer/client mouse input but that does not seem to free-up the mouse (pointer) on the mini. If USPS would hurry up and get here I could try for certain.
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skeechan
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Too big of a pain to hook the Mini to an HDTV (via HDMI)?



Nezmo
The name's Bond. James Bond.
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said by skeechan:

Too big of a pain to hook the Mini to an HDTV (via HDMI)?

Unfortunately yes. I set the mini up that way when I first got it but it's now buried under a desk. I can, however, unhook my PC DVI connection and try that.
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skeechan
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If it were VNC, a wired mouse should not work either.