said by Mike_C:Wow someone is arguing with me. said by Shrug :
Indeed true. If anyone is indeed in a contract they can:
A) cancel w/o any terminations fee's and go else-where
B) Demand Telus honour their contract. And they have to, jusy like Bell had to when they pulled this.
If you are not in a contract, and if you complain to the CCTS and/or CRTC you should be able to stay month-to-month on a "grandfathered plan" just like Bell had to. Would be better if a bunch of you got together and filed as a group. Both the CRTC and the CCTS allows this.
For your points A and B: Cancel without fees? Honor contract? Most people don't read the TOS for their ISP and just agree when signing up. Telus does not have anything in there that guarantees bandwidth allocations will not change. Just like they don't have anything in there guaranteeing the price will not change.
Internet is not regulated by the CRTC. Any complaints to the CRTC will get no attention unless for speed throttling specifically as their complain page states. Their page also points users with internet complaints other than throttling to where they can file a complaint if their provider refuses to do anything:
That website is also the one Telus lists on the page outlining the changes to the bandwidth @ »telus.com/content/home-phone/notices.jsp