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telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to SpHeRe31459

Re: [X1-X2] Xfinity X1 now available to New Customers

said by SpHeRe31459:

said by nawab27:

interesting that the Xi3 rollout is starting. does anyone know where one can find the technical specs / teardowns of the various Xi3 boxes? interested to learn what silicon chips etc are inside the Pace, Arris, Humax, Technicolor etc Xi3 boxes

They keep most of that stuff confidential.
There's a few tidbits here and there from press releases and some high-level info on manufacturer's sites.

»www.lightreading.com/meet-comcas ··· d/698739

»rdkcentral.com/humax-entropic-br ··· network/

»ir.entropic.com/phoenix.zhtml?c= ··· ghlight=

»www.engadget.com/2012/11/28/comc ··· ble-box/

»www.technicolor.com/en/solutions ··· -clients

FYI - Just came across this link on the latest updated X1 Self Installation Kit page (»customer.comcast.com/help-and-su ··· tall-kit ):

Xi3 Quick Start Guide
»media2.comcast.net/anon.comcasto ··· 4_v2.pdf


BigBearsFan

join:2009-08-01
Galesburg, IL
reply to gate1975mlm
Does 2.0 fix the EAS ? Now I am getting just a black screen with no alert sound or picture or writing just the letters EAS on the X1 box. This happened twice this morning.


gate1975mlm
Premium
join:2001-09-30
Philadelphia, PA
kudos:8

3 edits
reply to gate1975mlm
I received Firmware 2.0 on all 3 of my DVR boxes.

Improvements I have seen so far as follows.

1. Surround Sound finally sticks even after rebooting the box.

2. Audio and video settings don't disappear and show NA anymore.

3. Have not noticed any sound drop outs as of yet.

4. Pandora App now works again when Surround Sound Mode is selected.

5. My Arris DVR's UI now seems as fast and smooth as my Pace DVR's. TV and movie posters also seem to load faster.

This is very good news for those that have the Arris DVR and have been dealing with the slow and sluggish UI.

If I find anything else fixed or new I will let you know. But firmware 2.0 is one update everyone with a X1 DVR is going to want!

kb1

join:2008-11-15
South Bend, IN
reply to telcodad
said by telcodad:

said by SpHeRe31459:

said by telcodad:

It was also announced on the Comcast Support Forum today that firmware revision 2.0 is starting to be pushed out to the XG1 DVR boxes now (and also to the companion boxes sometime later): »forums.comcast.com/t5/X1/2-0/m-p ··· /2464617

Super interesting. I'd like to see release notes.

Yeah

BTW - From additional postings to that thread today, 2.0 is also supposed to add a "power saver mode" option and support for the new XR11 Voice Controlled remote (»Re: [X1-X2] New XR11v2 Voice Remote ).

To check the firmware version, they say to select in the menu Xfinity -> Gear -> About and then look at the "Receiver: Native version:" info [it should show either "1.3.4" (old) or "2.0" (new)].

So you will finally be able to turn your X1 box off with the remote.

scjohnson

join:2010-07-21
West Lafayette, IN
reply to SpHeRe31459
said by SpHeRe31459:

Also interesting to see a note about Surround Sound, I wonder if this is a fix for the issues with the initial Pace XG1 hardware?

Yes, it is supposed to.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

2 edits
reply to SpHeRe31459
said by SpHeRe31459:

said by telcodad:

It was also announced on the Comcast Support Forum today that firmware revision 2.0 is starting to be pushed out to the XG1 DVR boxes now (and also to the companion boxes sometime later): »forums.comcast.com/t5/X1/2-0/m-p ··· /2464617

Super interesting. I'd like to see release notes.

Yeah

BTW - From additional postings to that thread today, 2.0 is also supposed to add a "power saver mode" option and support for the new XR11 Voice Controlled remote (»Re: [X1-X2] New XR11v2 Voice Remote ).

To check the firmware version, they say to select in the menu Xfinity -> Gear -> About and then look at the "Receiver: Native version:" info [it should show either "1.3.4" (old) or "2.0" (new)].

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to telcodad
said by telcodad:

It was also announced on the Comcast Support Forum today that firmware revision 2.0 is starting to be pushed out to the XG1 DVR boxes now (and also to the companion boxes sometime later):

From: »forums.comcast.com/t5/X1/2-0/m-p ··· /2464617

said by ComcastNeal :
I've got GREAT news for those of you who've been following along with set top firmware rev's. 2.0 has started to push in small numbers to Pace XG1, Arris XG1, and Pace XG1v3 boxes (the v3 has always had 2.0 but is being updated). If you don't already see 2.0 running on your XG1 DVR boxes, you will soon! Enjoy!
:
2.0 is a "ground up" rebuild of the set top box firmware. You'll see improved performance in several areas including Surround Sound. It's a great platform for us to continue to evolve and improve the X1 experience!
:
Boxes will auto update. There is no need to reboot or intervene in order to obtain the update.

Super interesting. I'd like to see release notes.
Also interesting to see a note about Surround Sound, I wonder if this is a fix for the issues with the initial Pace XG1 hardware?

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to telcodad
That "DVR MinData" feature sounds like a much needed feature. So that way things don't go totally offline.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

1 edit
reply to telcodad
It was also announced on the Comcast Support Forum today that firmware revision 2.0 is starting to be pushed out to the XG1 DVR boxes now (and also to the companion boxes sometime later):

From: »forums.comcast.com/t5/X1/2-0/m-p ··· /2464617
said by ComcastNeal :
I've got GREAT news for those of you who've been following along with set top firmware rev's. 2.0 has started to push in small numbers to Pace XG1, Arris XG1, and Pace XG1v3 boxes (the v3 has always had 2.0 but is being updated). If you don't already see 2.0 running on your XG1 DVR boxes, you will soon! Enjoy!
:
2.0 is a "ground up" rebuild of the set top box firmware. You'll see improved performance in several areas including Surround Sound. It's a great platform for us to continue to evolve and improve the X1 experience!
:
Boxes will auto update. There is no need to reboot or intervene in order to obtain the update.



telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to telcodad
said by telcodad:

A Comcast Voices blog item today about some of the latest X1 platform features and enhancements:

New On X1: Improvements That Simplify The User Experience
Comcast Voices blog - January 14, 2015
»corporate.comcast.com/comcast-vo ··· perience

EDIT: Also an article on the MCN site about this: »www.multichannel.com/news/tv-app ··· s/386927

 
BTW - I just found this 2 week old post on the Comcast Support Forum about some additional features that were also included in this month's update:

From: »forums.comcast.com/t5/X1/Upcomin ··· 3#M55991
said by ComcastGwen :
The following updates are in addition to the features outlined in the blog post:

1. DVR MinData - Allows for the playback of completed recordings in the event that services are down for any reason.

2. DVR Refresh Schedule - If a user requires a DVR box swap, this allows your list of scheduled recordings to immediately be restored to your new DVR (this will not restore your old completed recordings to your new dvr).

3. Spanish language programs are now tagged with an ESP indicator in search results
 
There is also this new video that was just posted to the Comcast YouTube channel about the X1 Talking Guide and other new enhancements to the platform:

»www.youtube.com/watch?v=gyA9pALo ··· 9pALoR9Y


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to telcodad
This blog item on the MCN site today has some news on the Xi4 client box:

From:
Samsung-Made ‘XG2’ Pops Up At FCC
And What’s This ‘Xfinity Instant Replay’ Thingie About?

By Jeff Baumgartner, Multichannel News - January 29, 2015
»www.multichannel.com/blog/baumin ··· c/387417
quote:
... And while we’re talking about what’s on the X1 roadmap, a source did tell me that the Xi4, a new IP-only client box that also showed its face at the FCC recently, will indeed be 4K-capable.

So, the XG2 and Xi4 – a match made in next-gen video heaven? We’ll see.
So, if the new Xi4 client will be 4K UHD capable, then I'd say its "matching" XG2 host/gateway box must certainly be also.

scjohnson

join:2010-07-21
West Lafayette, IN
reply to telcodad
said by telcodad:

An article also about the Xi4 box on the MCN site now:

New Comcast IP Set-Top Reaches The FCC
‘Xi4’ Client Box From Cisco Designed For X1 Platform

By Jeff Baumgartner, Multichannel News – January 22, 2015
»www.multichannel.com/news/techno ··· c/387156

The conjecture appears to be that the current XG1 gateway/hub would just use the Xi3 as its IP client box, while this next-generation Xi4 IP box would then be mainly used as a client to the (also next-gen) XG2 gateway box »[X1-X2] Cisco XG2v2 Renders (and for which, the Xi3 box could be used as a client box also).

It sounds to me like the XG2 will be the first device in any home, even for people without DVR service, and DVR service will just be something that can be activated or disabled.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

1 edit
reply to SpHeRe31459
An article also about the Xi4 box on the MCN site now:

New Comcast IP Set-Top Reaches The FCC
‘Xi4’ Client Box From Cisco Designed For X1 Platform

By Jeff Baumgartner, Multichannel News – January 22, 2015
»www.multichannel.com/news/techno ··· c/387156

The conjecture appears to be that the current XG1 gateway/hub would just use the Xi3 as its IP client box, while this next-generation Xi4 IP box would then be mainly used as a client to the (also next-gen) XG2 gateway box »[X1-X2] Cisco XG2v2 Renders (and for which, the Xi3 box could be used as a client box also).

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to telcodad
Nice find!


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

2 edits
reply to telcodad
said by telcodad:

said by SpHeRe31459:

Also does anyone know how close we are to the proper launch of the Xi3 client boxes? There's been some leaked info about it since late last year, I'd really prefer to get an Xi3 for my secondary TV, since it's much faster than the RNG150N.

In an article about the X1 platform on the Multichannel News site today (»www.multichannel.com/news/techno ··· e/374371), it mentions this:
quote:
Comcast is also inching toward the deployment of the Xi3, a small, all-IP HD client device that works in tandem with the primary, multi-tuner XG1 HD-DVR box. At [last week’s Cable Show in Los Angeles, Matt Strauss, Comcast Cable’s senior vice president and general manager,] said Comcast is testing the Xi3 (it showed a model made by U.K.-based set-top maker Pace at the Los Angeles event), and is targeting deployments by the second half of the year, the Comcast exec said, noting that the MSO is also developing the Xi4, a smaller version of the client device.

While I believe the Xi3 client box is still being rolled out in "select markets" »Re: [X1-X2] Xfinity X1 now available to New Customers (but maybe getting ready for general deployment soon?), here's some news I came across about the "Xi4":

Comcast’s next-generation Xi4 set-top box passes the FCC
By Janko Roettgers, GigaOM - January 21, 2015
»gigaom.com/2015/01/21/comcasts-n ··· the-fcc/
quote:
It looks like Comcast is getting ready to ship its next-generation set-top box to consumers: A filing for the company’s Xi4 set-top box just popped up in the FCC’s database »apps.fcc.gov/oetcf/eas/reports/V ··· IITV8100 . The filing, which has been approved by the FCC, is heavily redacted but it does give us some clues as to what the new box is all about.

The new set-top box is being made by Pegatron on behalf of Cisco, which is notable, because its Xi3 predecessor has been made by Pace. The device goes by a range of model numbers, including Cisco CX041AE1 as well as Cisco ATV8100, but it looks like Comcast will be calling the box Xi4v1-C. The box includes support for 2.4Ghz Wifi and Bluetooth, which is likely being used for the remote control. A photo of the FCC label shows a square device, much like what Comcast has been showing off for some time as its next-generation X1 set-top box. ...


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

1 edit
reply to telcodad
A Comcast Voices blog item today about some of the latest X1 platform features and enhancements:

New On X1: Improvements That Simplify The User Experience
Comcast Voices blog - January 14, 2015
»corporate.comcast.com/comcast-vo ··· perience

EDIT: Also an article on the MCN site about this: »www.multichannel.com/news/tv-app ··· s/386927


mikedz4

join:2003-04-14
Weirton, WV
reply to scjohnson
last I checked the Pittsburgh area won't be going to greatland unless they changed their minds plus I think the FCC isn't going to ok the merger or it will time out.

scjohnson

join:2010-07-21
West Lafayette, IN
reply to gate1975mlm
AFAIK, Cloud DVR hasn't been scheduled for any Comcast areas that they will "be rid of" after the merger. I haven't received that here in Indiana either, nor have we received upgraded HSI speeds (Blast is still 50 Mbps)

As far as X1 software features, my hope is that they've been working on improving the server-side code rather than what we see. It's clear that there have been a lot of stability issues on that end.


mikedz4

join:2003-04-14
Weirton, WV
reply to nick83712
still nothing here in the Pittsburgh area either. Plus the live last 9 feature promised in june kinda fell to the burner somehow.


nick83712

@68.51.20.x
reply to gate1975mlm
Anyone know when the X1 Cloud DVR functionality will be expanding to more areas? I see so many people on here that already have this useful feature, but nothing has been announced at all for the Little Rock, Arkansas area. Cloud DVR was one reason that I decided to switch back to Comcast, and I hoped that X1's faster update cycle would allow it to be released in my area fairly quickly. At the beginning of the year, Comcast said "This new platform release will be available to customers in early 2014." In October, they said "And we expect that most of our X1 customers will have access to these features by the end of year." It's so annoying that it hasn't arrived yet.

Zoder

join:2002-04-16
Miami, FL
reply to mariod
The most important thing to have the tech check is that you have a good signal at each outlet you will have an X1 box attached to. Since X1 will work poorly with signal problems as it requires constant communication with the servers for even basic tv functions.

mariod

join:2009-06-16
reply to Zoder
Ah, thanks, that is exactly what I was trying to find out. I know at one point you had to put in like **8 or something and it would bring up the beta X2 software, but couldn't find a post here saying that it had been rolled out to all devices as the base software.

Zoder

join:2002-04-16
Miami, FL
reply to mariod
The new UI for X1 (which some called X2) was rolled out to everyone earlier this year. So that's what you'll get with the install, you won't have to upgrade it. Most updates happen on the server end and these happen automatically every few weeks. You can see what version you are running in the Settings > about page.

The latest firmware is 1.3.4 and tech support can push that to your box if it doesn't come preinstalled with it. Although it should update automatically on it's own.

I've only had an Arris box so I'll let someone else answer that question for you.

mariod

join:2009-06-16
reply to gate1975mlm
I have an install scheduled for Thursday to upgrade to X1.

Is the X1 what the new STBs will run, or is the base guide what was once known as X2 now? If it's not the X2, should I just go ahead and upgrade that right away while the tech is here?

Also, should I still be trying to get the Arris DVR instead of Pace?

Thanks.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to telcodad
A new X1 platform feature announced today:

X1 Talks: Comcast Launches Industry’s First Voice Guided TV Interface
“Talking Guide” Reads Aloud Channel Names, Show Titles and DVR Commands; Allows For Independent Search and Discovery For People With Disabilities

Comcast Press Release, Business Wire - November 12, 2014
»www.businesswire.com/news/home/2 ··· e-Guided

Also an article on the MCN site: »www.multichannel.com/news/tv-app ··· 1/385494

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to nawab27
said by nawab27:

interesting that the Xi3 rollout is starting. does anyone know where one can find the technical specs / teardowns of the various Xi3 boxes? interested to learn what silicon chips etc are inside the Pace, Arris, Humax, Technicolor etc Xi3 boxes

They keep most of that stuff confidential.
There's a few tidbits here and there from press releases and some high-level info on manufacturer's sites.

»www.lightreading.com/meet-comcas ··· d/698739

»rdkcentral.com/humax-entropic-br ··· network/

»ir.entropic.com/phoenix.zhtml?c= ··· ghlight=

»www.engadget.com/2012/11/28/comc ··· ble-box/

»www.technicolor.com/en/solutions ··· -clients

nawab27
Premium
join:2014-10-31
New York, NY
reply to telcodad
interesting that the Xi3 rollout is starting. does anyone know where one can find the technical specs / teardowns of the various Xi3 boxes? interested to learn what silicon chips etc are inside the Pace, Arris, Humax, Technicolor etc Xi3 boxes


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to telcodad
said by telcodad:

Well, Darknessfall See Profile just pointed out to me that this page has been updated, as of yesterday, adding the "Pace Xi3" "Non-DVR HDMI Only" box now (as shown above):

X1: Equipment Comparison
Updated on October 24, 2014 at 1:05 PM
»customer.comcast.com/help-and-su ··· nion-box

An article on the MCN site about this now:

Comcast Starts To Deploy All-IP Boxes For X1
‘Xi3’ HD Client Being Rolled Out in Select Markets

By Jeff Baumgartner, Multichannel News - October 28, 2014
»www.multichannel.com/news/techno ··· 1/385122


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to telcodad
Found this info about the Xi3 roll-out in a thread on the Comcast Support forum:

From:
Xi3 Availability in Boston
»forums.comcast.com/t5/X1/Xi3-Ava ··· 5#M38186
said by ComcastChad :

mtownsend144 wrote:
Any updates to the roll out dates and markets for the Xi3? It's listed on Comcast's website as available equipment in select trial markets. »customer.comcast.com/help-and-su ··· nion-box
Xi3 Devices are only available in our Nashville market right now, Boston should have these by the end of this year.

and
said by ComcastChad :

mtownsend144 wrote:
Thanks for the update. Called cust service earlier and they said Hartford, CT starting tomorrow. I got the feeling she didn't really know though. How about the Philadelphia market which I'm in?
She was correct, we are starting a very small customer trial in the Hartford area only tomorrow. Philadelphia is not till early next year.



mikedz4

join:2003-04-14
Weirton, WV
reply to telcodad
when is the live last 9 feature they displayed in june supposed to roll out?
Also my box keeps getting stuck on switching to hd and I have to reboot it how can I fix this?
Lastly when will cloud dvr be deployed in Pittsburgh area?