| reply to gate1975mlm
Re: [X1] Xfinity X1 now available to New Customers See this is exactly why I was questioning Comcast's wisdom in being 100% cloud based. Why the hell would local recordings be unavailable? It's just a terrible design flaw. There's no reason for local recording to be unavailable just because of server problems. There should be a local cache of the core guide software and DB of recordings. |
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 JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2
 ·Comcast
 ·Verizon FiOS
| It's now 1:20pm Eastern - still cannot access anything on the DVR.
This is laughable. And, pretty obvious something REALLY got f'd up.
Probably will have to wait for overnight - but, I mean, hell - it's already broken - just push the update now.
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"ONE team - ONE city - ONE dream!!" |
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| said by JeepMatt:It's now 1:20pm Eastern - still cannot access anything on the DVR.
This is laughable. And, pretty obvious something REALLY got f'd up.
Probably will have to wait for overnight - but, I mean, hell - it's already broken - just push the update now.
Have you reported it to the special X1 support number posted a page back in the thread?
1-877-896-8678 |
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1 edit | reply to JeepMatt
said by JeepMatt:It's now 1:20pm Eastern - still cannot access anything on the DVR.
This is laughable. And, pretty obvious something REALLY got f'd up.
Probably will have to wait for overnight - but, I mean, hell - it's already broken - just push the update now.
Hey Jeep, it's approximately 2 hours after your post. I just got home from work and the DVR seems to be VERY sluggish. Took me 3 attempts at accessing a program on the DVR before I was successful.
*EDIT* So I was able to access my recordings but was unable to access VOD on the DVR. So I decided to try a reboot. Box rebooted, box is still moving sluggish but was able to access VOD however my current recordings disappeared. Was leaving feedback on a different message board while the DVR screen showed the message "There are no recordings at this time" and by the time I was done leaving my other message my recordings mysteriously reappeared! |
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| Need to add more servers? |
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| Need to punt on the whole idea and work out a deal with Tivo? |
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| reply to S10driver35
3:50pm Eastern got a message on the DVR that the DVR is unavailable due to system maintenance. WTG Xfinity! |
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| reply to gate1975mlm
Wow the Comcast thread is 15 pages of problems:
»forums.comcast.com/t5/XfinityTV-···/page/15
I recognize some of you guys, but also a lot of other folks posting in that mega thread. |
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| reply to S10driver35
System maintenance appears to be complete. Able to access my recordings. |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Now I can't even get my DVR to bring up a picture.
Holy F - i'm about to go apeshit on someone...
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"ONE team - ONE city - ONE dream!!" |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 Reviews:
·Comcast
·Verizon FiOS
| I can't change the channel - bring up the guide, menu - nothing right now.
Get a message that i'm "stuck on Step 8".
Looks like the whole damn thing has fallen apart. Tried calling that number - been on hold for 20 minutes already.
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"ONE team - ONE city - ONE dream!!" |
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| Just came up from cooking dinner and got that problem as well. WTF! Things were working fine an hour ago. Now this. |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | S10-
Tried rebooting - now nothing even comes on. Black screen. I can't even get a channel to come on now.
Wow - this is epic.
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"ONE team - ONE city - ONE dream!!" |
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| Did that as well. Got a black screen for 5 minutes before a channel came on but still cant change channels or access anything, Matt.
I think they want to push us back to FIOS. |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Woops!
I can hear the channel finally came back on.
Still on hold - not sure if it's even worth it.
May have to drink tonight...hahahha.
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"ONE team - ONE city - ONE dream!!" |
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| The HD box in my brother's room is unaffected. So guessing this issue is only affecting the DVR's? |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | I guess so.
I tweeted about it and 1 of Comcast's PR people mentioned me that it's being investigated and they know about it.
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"ONE team - ONE city - ONE dream!!" |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Nope - HD box in my bedroom is a brick as well.
I gave up after being on hold 30 minutes on the phone.
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"ONE team - ONE city - ONE dream!!" |
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mr1581
join:2006-12-09
Philadelphia, PA | Yeah... keeps telling me I need to restart box, but wont let me do it.. after two hard resets... same issue |
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1 edit | reply to JeepMatt
Yeah I find it odd that my brother's HD is fine but the HD box downstairs is a brick. I really want to like the X1 and have for the most part but tonight is really trying my patience.
*Edit* HD Boxes are working again. DVR isn't. Jeep, what bar are we hitting tonight? LOL |
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