said by jbanks:
For the last week, I and others have been experiencing intermittent internet outages lasting from 5-25 or more minutes. Rebooting modem doesn't help. It suddenly come back on once I am on the phone to WOW! Something is wrong, and WOW! needs to check their stuff first before telling us to reboot our pc's and modems.
Same thing over here in Reynoldsburg. Yesterday (forget the exact time), it was out for a few minutes then came back by itself. I looked at the main Arris box in the basement and it was all lit up like it's suppose to be.