said by patt2k:
Zionnik the more comments I read by Hob I am sure that he works for TWC so he won't really help you or try to , your only hope is now Direct Forums.
Thanks Patt2k. I think most of the regular readers KNOW I work for Time Warner Cable. I don't work in Collections or in Ohio so I really cant help the OP. I did however post what is TW policy in cases like this.
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson