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Stacy
FotoDogue
Premium
join:2001-11-02
New York, NY
reply to Nezmo

Re: Magic Mouse Problem

said by Nezmo:

Exchanged for a brand new one. Exact same issue. What do I do now?

Did you download the latest software for the Magic Mouse? Looking at the Apple Discussion Forums there does seem to be a high rate of lemons. If you manage to resolve these issues and decide to keep it, hold onto your receipt or keep it on your phone. It does come with a one year warranty but the Genius who swapped my mouse examined my receipt very closely before giving me a replacement.


Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX
kudos:1
said by Stacy:

said by Nezmo:

Exchanged for a brand new one. Exact same issue. What do I do now?

Did you download the latest software for the Magic Mouse? Looking at the Apple Discussion Forums there does seem to be a high rate of lemons. If you manage to resolve these issues and decide to keep it, hold onto your receipt or keep it on your phone. It does come with a one year warranty but the Genius who swapped my mouse examined my receipt very closely before giving me a replacement.

I'm using the latest Mac mini and I double checked I have the latest drivers.
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skeechan
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AA169|170
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Try deleting the BT plist com.apple.Bluetooth.plist from /Library/Preferences and then turn off bluetooth. Shutdown and then restart (cold boot). Turn BT back on and try re-pairing the mouse.


Nezmo
The name's Bond. James Bond.
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said by skeechan:

Try deleting the BT plist com.apple.Bluetooth.plist from /Library/Preferences and then turn off bluetooth. Shutdown and then restart (cold boot). Turn BT back on and try re-pairing the mouse.

I'll give that a try.

Note, I paired an old Dell BT mouse to the mini. Same exact problem. No pointer movement but clicks okay.

I am currently running my Mac using Screen sharing over VNC. I don't know if that is causing an issue. However, the Apple BT keyboard is working fine as are the Magic Mouse clicks.

I'll give what you suggest a try.
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not quite right
I'm not cool enough to be a Mac person

join:2001-06-23
Puyallup, WA
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In bluetooth settings, mark your magic mouse as favourite
This seems to help for quite some people. To do this, click on the small wheel besides the + and - buttons.
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Nezmo
The name's Bond. James Bond.
Premium,MVM
join:2004-11-10
Coppell, TX
kudos:1
said by not quite right:

In bluetooth settings, mark your magic mouse as favourite
This seems to help for quite some people. To do this, click on the small wheel besides the + and - buttons.

Tried this and skeechan See Profile's suggestion. Nothing. I wonder if this is VNC related. I have a video cable coming in the mail today and then I can ditch VNC. I'll see what happens.
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skeechan
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It could, to stop people from interfering with the vnc session by having battling mice. What you can try is exiting the session and move the mouse, then restart the session and see if the pointer moved; being careful to minimize mouse movement after the session restarts.

What VNC server are you using? The built in one? If it is 3rd party poke around and see if there is any settings that lock the input devices.


Nezmo
The name's Bond. James Bond.
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join:2004-11-10
Coppell, TX
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said by skeechan:

It could, to stop people from interfering with the vnc session by having battling mice. What you can try is exiting the session and move the mouse, then restart the session and see if the pointer moved; being careful to minimize mouse movement after the session restarts.

What VNC server are you using? The built in one? If it is 3rd party poke around and see if there is any settings that lock the input devices.

On the mini I'm using the built-in server. On my PC I'm using RealVNC Viewer. The latter can disable the viewer/client mouse input but that does not seem to free-up the mouse (pointer) on the mini. If USPS would hurry up and get here I could try for certain.
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skeechan
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Too big of a pain to hook the Mini to an HDTV (via HDMI)?


Nezmo
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said by skeechan:

Too big of a pain to hook the Mini to an HDTV (via HDMI)?

Unfortunately yes. I set the mini up that way when I first got it but it's now buried under a desk. I can, however, unhook my PC DVI connection and try that.
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skeechan
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If it were VNC, a wired mouse should not work either.


Nezmo
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It is indeed the VNC doing it. I hooked-up my Dell monitor over DVI and ran the mini direct for a bit. The Magic Mouse was fine. What's really odd is after then going back to using VNC the mouse pointer continued to work with the MM but it's very jumpy. It'll be fine when I switch permanently to running without using VNC.
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skeechan
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Maybe it is 'conflicting inputs' confusing the OS or something. But at least it isn't broken. That would suck. I know having just bricked a Wii U doing an update.


Nezmo
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1 edit
said by skeechan:

Maybe it is 'conflicting inputs' confusing the OS or something. But at least it isn't broken. That would suck. I know having just bricked a Wii U doing an update.

Possibly.

Thank for all the input though folks. I'm learning this Mac stuff slowly but surely.

Edit - And just when I had given up on USPS today for the VGA adapter I ordered they knock on the door.
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