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Shaw_Alex
Official Shaw Rep

join:2010-12-16
kudos:1
reply to fan13027

Re: [MB] New Payment Policy At SHAW ???

Hi Richard,

Looks like an issue with the printed bill, probably because it's your first one. I'm not a billing expert, but I belive your actual Due Date is January 1st.

It will correct itself once your second bill arrives. I'll escalate the printing error.

-Shaw_Alex



fan13027

join:2008-10-26
Winnipeg, MB
Reviews:
·Shaw

Thanks Alex! I phoned and they basically told me the same thing -- they wouldn't charge late fees if I paid by Jan 01.

But for all the stories I read here about various ISPs, it's exactly when the font line staff say "You have nothing to worry about." that it's time to start worrying