Topic '[BC] Horrendous YouTube performance' in forum 'Shaw' - dslreports.com

Re: [BC] Horrendous YouTube performance

Mon, 28 Jan 2013 19:38:44 EDT

ravenchilde posted :

said by spock:

Rusty do you happen to know what the speed limits are for GPON? I can't seem to find much info. I was reading 1/1 Gbps

I'll take this as I have a lot of experience with high speed optical networks.

GPON standards being deployed these days (ITU is the standards org) is generally GPON: ~2.5 down / ~1.25 up. 10G-PON is usually 10 down / 2.5 up. Other bitrate combinations are available in the standards. I say approx above, because to me it looks like the rates were originally based on matching ATM at OC-48 on the downstream.

EPON standards are generally: 1/1 symmetric. 10G-EPON was standardized as 10 down / 1 up. But I've heard of 10 down / 2.5 up, and symmetric 10 down / 10 up from vendors as well.

Re: [BC] Horrendous YouTube performance

Mon, 28 Jan 2013 17:53:04 EDT

tablo posted : Very slow lately. When I look at the video info, it doesn't even reach 10mbps.

Re: [BC] Horrendous YouTube performance

Sun, 27 Jan 2013 15:08:58 EDT

rustydusty posted : The only real limitation for fiber in general is the equipment on either end.

Re: [BC] Horrendous YouTube performance

Sun, 27 Jan 2013 14:21:05 EDT

spock posted : Rusty do you happen to know what the speed limits are for GPON? I can't seem to find much info. I was reading 1/1 Gbps

Re: [BC] Horrendous YouTube performance

Sun, 27 Jan 2013 02:49:03 EDT

rustydusty posted : That is pathetic for gpon. There's a local community in AB that is doing a fiber roll out to the entire town and is planning on offering symmetrical 50x50 on gpon, just to start with. The availability of gpon on Telus side is extremely limited, also VDSL2 is extremely limited by distance from the DSLAM. At my old place I barely qualified for the 25Mb, and only got it due to a Telus tech on this site. Also, their hardware is crap. The V1000h is crap, and I personally had 3 failures. Last one being 4 days due to a long weekend. Those 4 days I have no TV or internet, as Telus rely's on a single point of failure for two services. The v2000h which is being put in now doesn't look promising either. I've actually had Telus within the past year, and my opinion is based on personal facts and not just speculation. If Telus provided descent hardware that could be bridged, they might have a mediocre service.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 22:54:58 EDT

kevinds posted : Fiber to the house, and all they can do is 50/10?

They are doing that with a DSL varient in some places...

rustydusty didn't say it would allways hold true, only that "could very well be on his side"

--
Yes, I am not employed and looking for IT work. Have passport, will travel.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 21:35:15 EDT

spock posted :

said by rustydusty:

Regardless, his "speed issues" could very well be on his side of the Shaw device, not a congestion or line issue. Simply bashing Shaw for slow speeds, I usually encourage people to switch to Telus to feel the real definition of slow speeds. Especially when you only qualify for a 6Mb profile :D

Don't know if that statement always holds true, rusty

Went to my brothers house the other day. He got telus gpon the other week, I was impressed. He had 50/10 I beleive. Not sure what the limit for Gpon is but he has no prime time slow down. They converted the whole town to fiber to the house. Kinda want to move to Comox. lol

Can't wait for it to hit my area.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 01:49:48 EDT

kevinds posted : Or 3... Which was all I qualified for last time last time I had Telus.

Switched default-gateways while tech support was remoted into my computer, and he asked me what I did to get such fast speeds, because downloading at 250 kb/s was perfectly acceptable and great speeds, switched to 25, and he was amazed the internet could be that fast...
--
Yes, I am not employed and looking for IT work. Have passport, will travel.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 01:37:54 EDT

ravenchilde posted : Yeah. That does suck.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 00:39:46 EDT

rustydusty posted : Regardless, his "speed issues" could very well be on his side of the Shaw device, not a congestion or line issue. Simply bashing Shaw for slow speeds, I usually encourage people to switch to Telus to feel the real definition of slow speeds. Especially when you only qualify for a 6Mb profile :D

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 00:32:27 EDT

ravenchilde posted : In his defence: He clearly loves the internet and wants it to be speedy. I encourage that.

Re: [BC] Horrendous YouTube performance

Sat, 26 Jan 2013 00:14:22 EDT

rustydusty posted :

said by Jopono :

That's just fucking bullshit. Their terms of service is a pile of lies and trash. I get throttled every time i try to leave p2p on for more than 10 hours, to the point where i can't even use the internet. I have seen it happen so many times. When i watch too much netflix they also throttle me so i can't get any decent kind of quality. $200 a month for internet that performs worse than @home did in 98. Go go capitalistic monopoles go.

Feel free to switch to Telus, by all means. ;)

Re: [BC] Horrendous YouTube performance

Fri, 25 Jan 2013 18:05:00 EDT

ravenchilde posted :

said by Jopono :

That's just fucking bullshit. Their terms of service is a pile of lies and trash.

This, unfortunately for our excited friend, is not accurate. Shaw doesn't throttle downloads.

Re: [BC] Horrendous YouTube performance

Fri, 25 Jan 2013 13:25:08 EDT

anon posted : That's just fucking bullshit. Their terms of service is a pile of lies and trash. I get throttled every time i try to leave p2p on for more than 10 hours, to the point where i can't even use the internet. I have seen it happen so many times. When i watch too much netflix they also throttle me so i can't get any decent kind of quality. $200 a month for internet that performs worse than @home did in 98. Go go capitalistic monopoles go.

Re: [BC] Horrendous YouTube performance

Fri, 25 Jan 2013 03:00:08 EDT

kevinds posted : Shaw doesn't throttle downstream connections, none, no where.

It is even in their terms of service, and Shaw isn't stupid enough to violate their own terms when they have enough lawyers for customers.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.

Re: [BC] Horrendous YouTube performance

Fri, 25 Jan 2013 01:49:20 EDT

Jopon posted : Sounds too me like you have been using too much bandwidth on youtube and shaw has decided to throttle you. You must watch a shit ton of youtube. I have dozens of reports of them doing it with netflix, but this is the first time I have heard of them doing it with youtube. I don't think its technically called throlling, they are doing something sneaky and different, probably so they can honestly claim its not throttling.

Re: [BC] Horrendous YouTube performance

Tue, 15 Jan 2013 01:22:10 EDT

anon posted : I am pretty sure this is a Youtube limitation since I have always had buffering issues regardless of internet plan.

Re: [BC] Horrendous YouTube performance

Tue, 15 Jan 2013 00:05:42 EDT

rustydusty posted : Issue seems to be Canada wide, and not narrowed down to a single ISP. Still haven't seen any of the issues myself, and I'm in the center of where all the issues seem to be coming from. Calgary, Edmonton, Vancouver, ETC. Here I sit in RD with not a single blimp, somehow.

Re: [BC] Horrendous YouTube performance

Sat, 12 Jan 2013 22:16:12 EDT

tablo posted : I'm really getting slow YouTube performance these days. DPC3825 bridged, RT-N16. Namebench tests tell me that my Edmonton DNS servers are slower than Calgary, Vancouver, or Google DNS too.

Re: [BC] Horrendous YouTube performance

Tue, 08 Jan 2013 13:39:13 EDT

mnorton_edm posted :

said by someshawguy :

what makes you think ISPs don't have their own CDN? please..i'm trying to state the obvious...

I'm sorry, but I guess I'm missing what you mean. Instead of "trying" to state it, could you just state it? :-)

ISPs might have a CDN for their own content, but it is specifically YouTube that we are talking about here. Perhaps Google might hire CDN services from regional ISPs, but I would still consider that to be part of "the YouTube CDN."

Re: [BC] Horrendous YouTube performance

Tue, 08 Jan 2013 12:08:42 EDT

anon posted : This is what I am seeing as far as speed tests with shaw:

»dl.dropbox.com/u/425525/chart.png

Very odd.

Re: [BC] Horrendous YouTube performance

Tue, 08 Jan 2013 06:07:19 EDT

anon posted : what makes you think ISPs don't have their own CDN? please..i'm trying to state the obvious...

Re: [BC] Horrendous YouTube performance

Mon, 07 Jan 2013 23:07:58 EDT

rustydusty posted : Yup, it's not narrowed to a single ISP. I literally have people around my house on Shaw residential having a hell of a time. I've checked a couple and speeds are good, just Youtube and Netflix stutter. I'm on Shaw biz, two statics and have DHCP/DNS provided via DC on a hyper-v host and no issues. As stated, my forwarders are set to Google only. I can stream without any issues on anything. Also checked our shop which is a similar setup. We are on 6 bonded T1's from Telus, DHCP/DNS via DC on an esxi host. Google is the only forwarder there as well. I have absolutely no idea what is going on, but besides DHCP and DNS being server side instead of gateway side my setup is fairly similar to everyone else. Oh, and my DNS is using Google instead of Shaw. Whether that fixes the issue is up to someone else to try and see if it helps. I haven't had one single issue in 3 years since we had some saturation issues.

Re: [BC] Horrendous YouTube performance

Mon, 07 Jan 2013 18:12:15 EDT

mnorton_edm posted : Some of us on Telus are having seemingly the same problem, see this thread: »[AB] Youtube.com appears to be throttled

I am more inclined to suspect it is an issue with the CDN than with ISP. (Which is why I decided to pop over here to the Shaw forum and see if there was a similar thread.)

One thing us Telus users have noticed is that even when YouTube performance is too slow to watch normal videos in HD, the "test video" at »youtube.com/my_speed still loads quickly and will play fine in HD. I'm curious if any Shaw folks have experienced the same.

Re: [BC] Horrendous YouTube performance

Mon, 07 Jan 2013 01:56:11 EDT

anon posted : I recently switched back to Shaw (just on their standard 10mbit highspeed) and i'm noticing the same issue with netflix.

Tried playing a show and after an extended period of "testing line speed" it started playing... but the quality was complete shit. That was off of the TV.

So tried netflix on the blu-ray player... same thing, although the blu-ray shows the current down speed as it plays... and it can't crack 0.5mbps.

Ran a shaw speedtest, 25mbit down :S... same thing from speedtest.net

Able to download a service pack from download.microsoft.com and saturate the connection.

Tried netflix from the same computer that did the speedtests... and brought up the "Stream Manager" (when playing... hold ALT - Left Shift, and click the screen) to select the higher bitrate... it won't play at anything higher than 500kbps.

NEVER had this issue with my previous provider...

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 23:02:30 EDT

rustydusty posted : Aye!

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 21:00:55 EDT

TekWest posted : Baud 1200, post your results from »www.youtube.com/my_speed

I have Broadband 100 and it been terrible lately... I only watch a few vids here and there but it still pretty annoying...

YouTubeSpeed

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 11:41:23 EDT

rustydusty posted : Running proaliants still has absolutely nothing to do with this. It could be a firewall/switch issue. Provide something directly to the modem with a laptop to provide some realistic data without possibility of hardware issues after the modem, it's the only truly way to tell. I would bet if you went directly to modem it works wonderfully. It's something after the modem, usually is.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 10:04:20 EDT

anon posted : i don't think it's a routing problem but i do think the issue is originating from Shaw. don't waste anymore time fixing the issue yourself, you won't be able to unless Shaw checks their end to find the source of the problem.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:30:38 EDT

Baud1200 posted :

said by rustydusty:

I've never used the Shaw DNS for a personal preference, not because theirs has issues. You need to go take your A+ again as you've fallen far off the basics.

If only your networking skills were as good as your video recording skills, we wouldn't be having this discussion ;).

Funny a machine can move like that recording video any still have "hardware issues" eh? Can figure that out but don't know what a speed test is... And you question my troubleshooting process...

If you read, I wasn't epeening when i said i was running proliants like you think. not everything is a pissing contest as it seems to be from your perspective. I said it because they are proprietary hardware with no assembly required on the admins part.

A+ is irrelevant, you can't misconfigure it if you don't touch the hardware configuration. Its tested business level hardware. I know it was a bad attempt at humor but it goes to show that you really aren't reading anything posted.

More things I already mentioned in previous posts.. would quote it again but you likely would chose to overlook it a second time. Wasted enough time already trying to get through to you. People can read it for themselves.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:22:41 EDT

rustydusty posted : Got 3 videos streaming along at 1080p now. Really are some nice videos on youtube, isn't there? Some nice high quality videos to test issues. Anyone wants, can come over and stream youtube all day long here. No charge, unless you want your own VM on my hyper-v machine to play with :D

Also, Shaw is better off without a customer like him. He's more of a pain to deal with than to keep him. It's part of business. Some just aren't worth the hassle to have.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:19:58 EDT

Bauwoo posted : Impressive. You almost reached my maximum. How about downloading a BD50 disc off usenet, playing 3 4k YouTube steams and bragging about your internet connection more than trying to help keep from Shaw losing a customer. Really, nobody gives a shit what you can do with your connection. If you can't help the fellow out, stfu.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:12:20 EDT

rustydusty posted : Look at this ladies, loaded 3 1080p HD test videos on Youtube at the same time, imagine that! You should definitely switch to a Telus reseller. I'll even pay your first month so I can bid you farewall.

Really struggling here with my terrible Shaw routing, saturated node issues here, help me someone. It's definitely nothing on my side of things...

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:06:59 EDT

Bauwoo posted : Good luck man. I was on BB100 a while ago and had saturation problems on my node and yes, YouTube issues as well. It is a Shaw issue with routing and you won't get much luck from fixing this issue. Best advice, go with a non cable internet provider.

Your best price/performance ratio package would probably be with Teksavvy 25 DSL. It's 10x slower than your theoretically 250Mbit/s but you get unlimited bandwidth at less than a 1/4th the cost.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:05:12 EDT

rustydusty posted : I've never used the Shaw DNS for a personal preference, not because theirs has issues. You need to go take your A+ again as you've fallen far off the basics.

If only your networking skills were as good as your video recording skills, we wouldn't be having this discussion ;).

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 03:02:21 EDT

Baud1200 posted : I the post above doesn't make sense to you I give up, common reading comprehension is obviously not your forte. I'd draw a picture but even the video clearly didn't do the trick.

Just don't come on here acting like Shaw has no issues and attempting to derail the thread when even you yourself need to change their default settings for your own setup to work.
Its not honest to mislead readers this way.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 02:48:40 EDT

rustydusty posted : You just highlighted points you say you have done, yet still haven't provided any real data to support the fact you have tried these. Not even a single tracert has been provided. When someone says they've tried tracerts and speedtests, I don't believe anything till I see some proof. Once you actually provide us some data instead of highlighting what you have tried, no one will bother to help. We need information to see and work off of, not sure your word.

Enjoy.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 02:44:26 EDT

Baud1200 posted :

said by rustydusty:

The only input you have provided was a video of trying to stream a video on Youtube and a link to a nic card. You haven't provided speedtests, DNS information, tracerts, directly connected to modem, etc. Get out of your bubble and do some basic troubleshooting

Yet again, provide facts or move along troll.

erm...

said by Baud1200:

....connecting directly to the Cisco modem itself or using a switch/router in between...

said by Baud1200:

...3 day old windows 7 install...

said by Baud1200:

2 (of them) are HP proliant servers

This is why I was getting upset with your posts, the very things you are saying I have not provided were in the post you flamed, if you simply took the time to read it.

Not only did I do "basic troubleshooting" on one machine, I did it on several.
Naturally when you come back and say its a "hardware issue" without actually reading the post and seeing that they are separate machines, I can't take you very seriously.

I wouldn't bother the forum with basic troubleshooting, if an issue was so simple that speedtest or tracert would show it there would be no need ask for input in a forum. There's no point wasting anybody's time with trivial red herring information and pictures of speedtests that show no issues, or redundant flaming.

Onto something constructive... you mention some good advice here:

said by rustydusty:

I would suggest trying a different DNS. Personally at home and work, DNS and DHCP are done on my DC with DNS forwarding to Google DNS only and it works beautifully. May be some issues with DNS...

But I don't understand how you can then say:

said by rustydusty:

...before passing the buck to Shaw

Based on your own settings the default DNS Shaw is providing are not working correctly.. how can you say this isn't Shaw's issue when you yourself have to make changes to their default configuration?

Anyways... thanks for information despite that.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 01:57:32 EDT

rustydusty posted : PLEASE, someone post some real data instead of speculation. No one here can help you until you provide some factual data. Try changing DNS, post some speeds test, connect something directly to the modem. Anything, really.

Posting "I can't stream youtube" will get you nowhere. Could be speed issues, routing issues, etc. Give more information.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 01:03:03 EDT

xtachx posted : Ok time to stop the trolling etc.

Another user from Edmonton here. Youtube HD is horrendously slow. I am on the broadband 25 and didnt have this problem before. 1080p is slow as hell and takes a long time to buffer.
--
Bell Canada: It is �Preposterous" that consumers should get content they want on their cellphones.

Re: [BC] Horrendous YouTube performance

Fri, 04 Jan 2013 00:45:53 EDT

Baud1200 posted : Didn't realize there were so slow users here.. To clarify.

Obviously i made the point that it was tested on several different machines, even ones that were not built by me just to prove that it WAS NOT a hardware issue, don't see how you are lacking the common sense to overlook this.

How you can say its hardware related when i clearly stated its 4 different pieces of hardware is beyond me. Maybe its your eagerness to post insults that is clouding your judgement.

Re: [BC] Horrendous YouTube performance

Tue, 01 Jan 2013 21:51:38 EDT

rustydusty posted : Baud, enough of your random spewing. There is nothing wrong with streaming Youtube on Shaw. There could definitely be issues, however if speeds are fine on the line, it's obviously hardware related. What does proaliant machines have anything do with this? I can stream just fine with my TS VM running on esxi-5.1 on a poweredge R710, but that doesn't have anything to do with the issue at hand. I would suggest trying a different DNS. Personally at home and work, DNS and DHCP are done on my DC with DNS forwarding to Google DNS only and it works beautifully. May be some issues with DNS. I would start with that and see what that does.

Re: [BC] Horrendous YouTube performance

Tue, 01 Jan 2013 21:29:14 EDT

Baud1200 posted : You're guessing wrong....
There's more than one PC, and they all have the same results with or without connecting directly to the Cisco modem itself or using a switch/router in between. 2 of them are HP proliant servers, proprietary enterprise class hardware with no changes. Video taken above was from a 3 day old windows 7 install on a x980 CPU w/SLI 580GTX, its not using no cheap realtek onboard NIC either. Even different cables have been tried and everything upgraded to cat6.
»www.b-com.ca/INTEL-GIGABIT-ET2-Q···ess.html
Speedtest.shaw.ca showing 220/13 at this time yet the YouTube still suffers.

Re: [BC] Horrendous YouTube performance

Tue, 01 Jan 2013 19:07:45 EDT

Doonz posted :

said by Baud1200:

said by Doonz
Yeah your a liar.

BTW im in Edmonton and Have no trouble saturating 250/15 and no performance issues on any sites.

Enough one line troll posts already. Lets see who the liar here is... You live in Beaumont, that's not Edmonton and is like comparing cable in Edmonton to cable in Sherwood Park.
But since you insist on trolling here, troll this link and see for yourself what level of YouTube streaming service Shaw provides.

(youtube clip)

Actually I have residence's in summerside, millwoods and currently my brother as well in summerside. And there is no issue. Im guessing it most likely a problem with you pc

Re: [BC] Horrendous YouTube performance

Tue, 01 Jan 2013 16:48:43 EDT

Baud1200 posted :

said by Doonz
Yeah your a liar.

BTW im in Edmonton and Have no trouble saturating 250/15 and no performance issues on any sites.

»www.youtube.com/watch?v=Jbe9c9G0i0s

Re: [BC] Horrendous YouTube performance

Tue, 01 Jan 2013 16:07:14 EDT

tablo posted : I can max out my bandwidth very easily with both downloads and torrents. YouTube 1080p does seem to have some issues loading lately. I have BB50, DPC3825 bridged and using RT-N16