·Time Warner Cable
|reply to Dampier |
Re: Time Warner Boosting Standard Speed to 15Mbps
First I want to thank you guys/gals on this forum because of this specific thread I was able to tell the Customer Service a couple of weeks ago "NO Thank You" to their suggestion that I take avantange of a special short term $5.00 upgrade from 10/1 to 15/1. I told the CS person that I've heard that the entire system will be increased very soon to 15/1 so I will NOT take this extra $5.00/mo right now.
Well...tonight at 6:15pm eastern I received notice via email from TWC that Yes!! 15/1 is available for no extra...
I have not seen the speed increase yet, even after a modem reset, but it could take a few days to change all the settings back in the headend...
I'm now seeing consistent 14-16/800-1.1 speeds
Here is the notice below...
so thanks again...you saved me $5.00/mo for the short term anyway...
Enjoy a better Internet experience on all your devices with an Internet speed increase of up to 50%.
To thank you for being a Time Warner Cable customer, we want you to have a better Internet experience on all your devices. That's why we're making your current Standard Internet download speed up to 50% faster.
With your Internet speed increase, you'll be able to:
Enjoy better browsing
Connect more of your devices
Up to 10/1 Mbps
Up to 15/1 Mbps*
Reset your modem now to get faster Internet.
Here's what you need to do:
1. Unplug the power cord from your modem.
2. Wait 10 seconds and then plug it back in.
3. Wait until the lights on the modem stabilize.
4. Reboot your computer.