O Canada! > Canadian > Cogeco > [INTERNET] New Email problem

reply to Dingaan

Re: [INTERNET] New Email problem

the webmail and pop mail servers share the same mailbox AFAIK, if you aren't picking them up from POP but they are in webmail then i would say to take a look at the pop client. Maybe the messages are already downloaded and stuck in the antivirus/spam filter/application, or went to a spam folder or something in the client.

you can always telnet into pop and check manually too...

$ telnet pop.cogeco.ca 110
Trying 216.221.81.110...
Connected to pop.cogeco.ca.
Escape character is '^]'.
+OK Cogeco bom03
user username
+OK password required for user receiver
pass password
+OK Maildrop ready
list
+OK scan listing follows
1 2342
.
retr 1
+OK 2342 octets
Return-path: <sender@domain.com>
Received: from fipmb02.cogeco.net ([192.168.200.207])
 by busymta03.int.cogeco.net
 (Oracle Communications Messaging Server 7u4-23.01(7.0.4.23.0) 64bit (built Aug
 10 2011)) with ESMTP id <0MEV00HRHICB1T91@busymta03.int.cogeco.net> for
 receiver@cogeco.ca; Tue, 11 Dec 2012 10:43:24 -0500 (EST)
Received: from mail-lb0-f178.google.com ([209.85.217.178])
 by fipmb02.cogeco.net with ESMTP; Tue, 11 Dec 2012 10:43:23 -0500
Received: by mail-lb0-f178.google.com with SMTP id l5so3789349lbo.37 for
 <receiver@cogeco.ca>; Tue, 11 Dec 2012 07:43:23 -0800 (PST)
Received: by 10.152.111.72 with SMTP id ig8mr954406lab.1.1355240603052; Tue,
 11 Dec 2012 07:43:23 -0800 (PST)
Received: by 10.114.12.137 with HTTP; Tue, 11 Dec 2012 07:43:22 -0800 (PST)
Date: Tue, 11 Dec 2012 10:43:22 -0500
From: Sender <sender@domain.com>
Subject: TEST
To: receiver@cogeco.ca
Message-id: <CABBz9_7AROzFDKcz+DWWaPZg6ayLf1uAa8nhyZab8p6XK5JraA@mail.gmail.com>
MIME-version: 1.0
Content-type: multipart/alternative; boundary=f46d04083a05baebd204d0958ab9
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result:
 AqQBAJpTx1DRVdmym2dsb2JhbABFhXGFN6B8AZIYCBYOAQEBAQEICQsJFCeCPn4BAgVdEgEFAT2ICZlbgm 2OJJBsjWSDKQOIYI0njmgWKYQy
X-IronPort-AV: E=Sophos;i="4.84,259,1355115600";   d="scan'208";a="839716940"
X-SBRS: 5.5
Original-recipient: rfc822;receiver@cogeco.ca
 
--f46d04083a05baebd204d0958ab9
Content-Type: text/plain; charset=ISO-8859-1
 
TEST MESSAGE
 
--f46d04083a05baebd204d0958ab9
Content-Type: text/html; charset=ISO-8859-1
 
TEST MESSAGE
 
--f46d04083a05baebd204d0958ab9--
.
quit
+OK
Connection closed by foreign host.
 

Thanks for input.

Telnet eh? I used to know how to do that way back. Hopefully I will figure it out.

I too thought POP & Webmail would share same server. That is why I went to Webmail to look for the messages. I tried accessing the same POP account from two different computers one using WLM and other Windows Mail and neither could download those 4 emails. Yet they are still on Webmail. Newer emails download fine. Nothing in the emails that would flag them for virus/spam etc.

One strange thing I noticed in our webmail account is that there are two inboxes under folders. Both show the same number of messages and memory usage.

I got the telnet to work (after activating telnet on Win7!) It showed 14 messages so I retrieved a few, but the wrong ones. Telnet timed out, so I gave up.

Went back to Webmail and I think I can see where problem is.

Main account is under one of my email addresses. There are folders that I set up back when we were actually using webmail. It seems that some, but not all messages get put into the folders. Seems from quote below that then they can't be accessed by POP download.

quote:

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Advanced mode allows you to manage your e-mail online with online address books, folders, signatures, and access to other POP e-mail accounts. Once you have moved an e-mail into a folder on webmail you will be unable to download it to your PC unless you forward it to yourself. You will also be unable to download any changes made to your webmail address book to your PC.

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