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180

khodam
@cogentco.com

khodam

Anon

billing and service date

Hi,
As a new customer I received my first phone statement from Teksavvy. Under the column of Service the date is 5 or 6 days prior to beginning of actual service date and it's exactly as the payment due date! I was wondering why Teksavvy doesn't indicate exactly the period of the service (e.g. Nov 15-Dec 14) under the Service column instead of using due date as the Service date? It's confusing to new customers and they think they are getting ripped off by Tesksavvy.

TSILiz
Premium Member
join:2012-08-20

TSILiz

Premium Member

Hi There,

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