Pine Hall, NC
|reply to lanwarrior |
Re: Grandfathered plan with iSpot - can I upgrade to new device?
I spoke to 4 different agents. They to told me they were checking accounts that had the ispot and upgraded to another device. I started with the ispot and then upgraded to the Apollo, the power button broke and I upgraded to the voyager. That was when they wanted to start charging me the 34.99 or 49.99. I am not a heavy user some months I didn't even use it my biggest month of usage in 3 years was 6.7GB.
If you have a voyager, it is the same prefix as a ispot, just call Clear and speak with a level 2 CMT rep and have them update the hardware profile to Infomark IMW-610 ISPOT and that all they need to do, no need to change any plans..
Infomark Devices start with 00:1E
Having an Apollo device will set off a trigger because Gemtek uses the 00:1D prefix for all of its modems and is the most common with CLEAR
Hi, Ive lost my ispot, first Clear promised me to allow me to update the device, then they told me its not a possibility whatsoever. Ive contacted notorious jaku, and I dont know if I understood correctly he said that I can buy instead of ispot the old clearspot.
Ive explained my problem here
Before buying a clearspot or the voyager from Worst Buy, what should I do? Should I call clear and tell them to change the device to another ispot and give them my clearspots MAC? They won't ask anything else?
Thanks a lot
Should I call clear and tell them to change the device to another ispot and give them my clearspots MAC? They won't ask anything else? Yes