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RagingPixel
join:2012-12-11

RagingPixel

Member

[Troubles] Latency Issue (6mbps, getting 500k) Newark, OH

So, I've had Windstream for about 3 months now. The first month was decent where I was hitting 4-5 mbps download speeds through speedtest.net

Now, for the past two months I'm getting nothing but 500-800k per second in download speeds... when I'm lucky.

I've contacted Customer service multiple times and they've said they've seen latency issues for over a month. Then said there is nothing they can do.

Now, paying $60 a month for internet service under 1mbps that claimed blazing fast internet speed is unacceptable. Customer service is doing nothing for me. I should be paying $10 a month at this rate. I have requested a credit, but what I want is reliable internet. This was unacceptable speed over 10 years ago.

xsbell
join:2008-12-22
Canada

xsbell

Member

said by RagingPixel:

This was unacceptable speed over 10 years ago.

Funny thing is, the equipment they have you on is over ten years old too. ...