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AngryDallas

join:2010-12-06
Dallas, TX
reply to whyamihere

Re: TX - AT&T DSL another lying retention agent_Choices?

I feel you!

Read what I had to go through for 3 months here and then after I got it all straightened it out and got a credit on my account, they tell me I need to go to UVerse or not have internet:

»How do I talk to AT&T Retention?

»AT&T Switching me to UVerse without my permission!

I talk to AT&T today and they guaranteed me on the phone I won't be double billed for DSL which was deactivated last Thursday and UVerse which was activated last Thursday.

I guess we will see when the bill comes!