Topic 'Gen4/Changes Coming After Jan 1' in forum 'HughesNet Satellite' - dslreports.com

Re: Gen4/Changes Coming After Jan 1 - not just Gen 4!!

Fri, 11 Jan 2013 00:34:39 EDT

peg645 posted : Yikes. Started another thread on Hughesnet's forum. Given the "we're sending out a tech no charge" promise today by CS from Brownsville, because I'm such a good customer. I guessed 'why bother?' since there are no issues when the service is available. Now, based on your experience, I'm right. Was even told they may tell them to put a couple of used modems in the truck, in case my modem isn't working...?!? No one has mentioned at all about the 7000 being forced out. Of course, reportedly was the best of the modems, and won't support Gen4.

Where are all the law suits they keep mentioning? Not that I'm really looking to add that to my daily drama. But this certainly cannot be legal to force a change and/or a new contract. I know Excede is here as well, but could that be jumping from the frying pan into the fire?

Re: Gen4/Changes Coming After Jan 1 - not just Gen 4!!

Thu, 10 Jan 2013 20:08:15 EDT

JSheridan posted :

said by SalC :

I'm just east of Albany, NY and I share your pain and experiences. I have been with Hughes net for about 15 years. It's the only internet available (and I keep looking). I called support the week before Christmas and was informed that they were performing a system upgrade and that service would be back in a few hours. The support person also informed me that service to my 7000 series modem would be decreasing after the first of the year as they upgraded the network and switched everyone over to Gen4. To be fair to Hughes net, I stayed with my 4000 series modems until June of 2009, when they were no longer supported. It took about 6 weeks to find out I needed the newer 7000 series modems (and a new 2 year contract) to get back on the Hughes network.

ps. Dunkin Dounuts also offers free wireless internet for when you need to Skype or download Windows or Office updates.

You can get Exede. Call your local dealer.

Re: Gen4/Changes Coming After Jan 1 - not just Gen 4!!

Thu, 10 Jan 2013 19:19:19 EDT

anon posted : I'm just east of Albany, NY and I share your pain and experiences. I have been with Hughes net for about 15 years. It's the only internet available (and I keep looking). I called support the week before Christmas and was informed that they were performing a system upgrade and that service would be back in a few hours. The support person also informed me that service to my 7000 series modem would be decreasing after the first of the year as they upgraded the network and switched everyone over to Gen4. To be fair to Hughes net, I stayed with my 4000 series modems until June of 2009, when they were no longer supported. It took about 6 weeks to find out I needed the newer 7000 series modems (and a new 2 year contract) to get back on the Hughes network.

ps. Dunkin Dounuts also offers free wireless internet for when you need to Skype or download Windows or Office updates.

Re: NEED HELP!! i am completely NEW to all this...bps question

Sat, 05 Jan 2013 07:47:24 EDT

diablo1892 posted : btw I wonder if this is even accurate anymore or even was in the first place "Supported by 3,751 customers like you" I'm guessing the true number of the customers dropped by now since Hughes is getting so many complaints and law suits. I'm not filing a law suit cause Hughes is the only thing I got right now (samething with most of the other customers)

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 22:12:49 EDT

TexasRebel posted : they won't be launching sheit. if you look past the corporate cheerleading and the Wall Street fake gains, once the financial collapse happens, having internet access will be the least of your concerns.

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 19:58:24 EDT

diablo1892 posted : Don't be surprised if they do launch another satellite in say a year (or less) call it Gen5(: haha

Another problem added and a problem fixed, for now but not for long. (if they do launch another.

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 19:06:02 EDT

gwalk posted : Thats cool diablo,
However you know Hughesnet, it depends on THIS minute.
They "fix" one thing and break eight others. By the time you go "around" the script reading CSR's in India followed by "post a case #" and all the other dodge ball tactics they will have launched a even newer system that is GARR UN TEEDED to blow you away.

I am glad it worked for you.

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 18:31:32 EDT

diablo1892 posted : Last night I did some heavy gaming (did surprisingly well) and am just about preparing for another crysis 2 gameplay night.

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 16:39:27 EDT

Elkhorn posted : kma - VOIP (Skype, OOMA etc) does not work well on satellite internet of any kind, voice IN is usually ok, but voice OUT is frequently garbled, not much you can do about it...............sorry :(
(I've had the best luck with Skype)
--
HT1000, Gen4, Power PLUS, Beam 10, Windows 7

Re: NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 14:31:35 EDT

gwalk posted : VOIP doesn't work very well with Hughesnet.
Actually Hughesnet doesn't work very well.
Hughesnet's overseas support is very sad.
Hughesnet's support website consists of:
Massive censorship of user comments
Please post a case number
That's a great conversation !
Please post a case number
It Must be your computer
Please post a case number

Back to reality here, the fact is Hughesnet just doesn't work very well and the new Gen4 system seems to be having many ongoing problems.

At best Hughesnet can only be described as "Internet Lite"
Casual browsing and checking of e-mail is OK.....sometimes.

NEED HELP!! i am completely NEW to all this...bps question

Fri, 04 Jan 2013 13:34:37 EDT

anon posted : i bought an OOMA phone.
long distance calls are awful for the receiver.
OOMA customer svc needs my internet speed to make it better.
what do i tell them?

Gen4 hughes ht1000

:) :) :) :) :) :) :) :) :)

Re: Gen4/Changes Coming After Jan 1 - not just Gen 4!!

Fri, 04 Jan 2013 12:08:23 EDT

peg645 posted : Add me to the list of those disgusted with Hughesnet, after strong support for years...

Have had Hughesnet fairly successfully for most of the past 11 years since I've lived in this house - upstate NY rural location, SW of Albany.
As of Jan 1, my service has been HORRIBLE. I've been on the phone 4 days this week. Played the little reboot/clear cache dance, and even now know enough to do force ranging, which previously cleared up my old occasional issues. 2 calls to techies this week and miracle of miracles, my signal would return. Today can't even begin to get through. 3 phone calls to 3 different departments totaling over a half hour, without one live person.
I did not fall for the Gen4 upgrade, after reading the negative reviews, as frankly I ONLY do business from home for the most part - mostly e-mails, browsing, etc., and when everything slows done past 3pm, I'm pretty much done for the day.
But this week? I am fine at 7am. But the slow down begins at 10:30AM?
My contract expired 3 years ago. Never a late payment. Any thought they are trying to strong arm those who didn't sign up for Gen4?!?
Going to a McDonalds - 15 miles away - for WiFi :mad: :mad: :mad:

Re: Gen4/Changes Coming After Jan 1

Thu, 03 Jan 2013 11:42:46 EDT

silbaco posted : No improvement after the first? Not terribly surprising.

My guess is Hughes hoped December 21st would be the last day they would have to offer service and didn't have a backup plan.

Re: Gen4/Changes Coming After Jan 1

Thu, 03 Jan 2013 07:44:26 EDT

diablo1892 posted : Hmmm... Well its been over atleast 2 days now, so how about that Gen4 service? Is it good or what?? (:

Re: Gen4/Changes Coming After Jan 1

Thu, 03 Jan 2013 06:22:02 EDT

RR Conductor posted :

said by monicakm:

Not only that, but at the very least, it was RUDE to show up unannounced,in an unmarked truck and walking around my house. Not good business and around here, it could get you shot.

Remind me not to live in your area.
--

Re: Gen4/Changes Coming After Jan 1

Mon, 17 Dec 2012 13:07:52 EDT

silbaco posted : Dish's recent partnership with ViaSat should have been enough proof that Dish and Hughes operate separately.

Re: Gen4/Changes Coming After Jan 1

Mon, 17 Dec 2012 12:13:17 EDT

dbirdman posted :

said by mogamer:

Charlie Ergan controls both Echostar and Dish. Technically they are separate companies; but come on, you're smart enough to know the reality of the situation.

You are talking about logical partnering, benefitting both companies largely owned by one individual. That is vastly different than one company owning another, where the officers of the owning company can and do dictate to the owned company.

You might as well say that HughesNet owns DISH Networks, it would be an extension of the same logic.

There are a huge number of companies in this country that are owned by other companies, and they may form partnerships, get sold off, etc., but they don't necessarily own one another. For example, you would be unlikely to say that Benjamin Moore Paints owns Sees Candies just because Warren Buffett controls both.

Of course sometimes an owner will choose to put one company under another, such as when Rupert Murdoch bought Hughes Electronics from GM. The various Hughes companies were sisters to other elements such as DirecTV and PanamSat, and Murdoch chose to put them all under DirecTV and eventually sell them piece-by-piece. Such actions are public knowledge when the company is publicly traded, so if Charlie ever puts Hughes under DISH it will be widely known.

In the meantime there is a logical synergism between DISH and Hughes, and both would be crazy not to exploit that.
--
Motosat self-pointing dishes: .74 meter G74 on 127W, SL-5 HD DirecTV|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool

Re: Gen4/Changes Coming After Jan 1

Mon, 17 Dec 2012 10:43:49 EDT

anon posted : Directv has Exede. Or at least we got a letter from Directv saying if we bundle with Exede we could have a discount on our Directv bill.

Re: Gen4/Changes Coming After Jan 1

Mon, 17 Dec 2012 10:43:18 EDT

mogamer posted :

said by dbirdman:

For readers who may not know better, the statement that was made: "Dish Network owns HughesNet now" is not true.

DISH is a spinoff of Echostar, and shares much the same ownership as Echostar.
Echostar owns HughesNet
DISH owns none of HughesNet

The difference is not academic, it is very real.

Charlie Ergan controls both Echostar and Dish. Technically they are separate companies; but come on, you're smart enough to know the reality of the situation.

Re: Gen4/Changes Coming After Jan 1

Mon, 17 Dec 2012 07:58:53 EDT

schmeck posted : better signal when it's bounced off the driveway first.lol

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 23:23:12 EDT

TexasRebel posted : isn't Dish offering packages from ViaSat-1 (Exede) as well? What determines which service you get if you are covered both by HNG4 and Exede12?!?

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 23:20:43 EDT

TexasRebel posted : pointed at the new sub-terrain satellite?!?

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 22:54:55 EDT

dbirdman posted :

said by stardust3:

I never said dish owns Hughes.

No sorry, I was being lazy about not going back a page to reply to the Post Falls, ID poster who said what I quoted.
--
Motosat self-pointing dishes: .74 meter G74 on 127W, SL-5 HD DirecTV|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 22:46:28 EDT

stardust3 posted : I never said dish owns Hughes.
Your statement is 100% accurate.
Dishnet is a brand of its own using a combination of gen4 & excede equipment.
They have their own people installing these & a much different set of guidelines from hughes.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 22:37:45 EDT

dbirdman posted : For readers who may not know better, the statement that was made: "Dish Network owns HughesNet now" is not true.

DISH is a spinoff of Echostar, and shares much the same ownership as Echostar.
Echostar owns HughesNet
DISH owns none of HughesNet

The difference is not academic, it is very real.
--
Motosat self-pointing dishes: .74 meter G74 on 127W, SL-5 HD DirecTV|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 22:21:39 EDT

schmeck posted : That is the Question? as i am not in the 5mg area ? are they pointing @ spaceway95 ?

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 21:40:13 EDT

stardust3 posted : I would hope both mounts are temporary while waiting for the utilities to mark their lines for a permanent mount. This is the similar to what dish inhouse people do for temp mounts. Otherwise it's not a matter of if, but when you call for service.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 21:23:34 EDT

stardust3 posted : Looks like spaghetti would stick better than that.........holy crap

If a dish is pointed to spaceway it would have a different radio, not a gen4 radio.

Dishnet is a brand, doesn't matter if it's excede or gen4 the reflector/dish pan says it all.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 21:06:05 EDT

schmeck posted : bad install? I was sent out to repair this mess

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:57:46 EDT

schmeck posted : by the way, qoute me from the correct post. lol

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:51:32 EDT

schmeck posted : which would also explain the obtuse angle that seems so excessive in scottymeads pic for 107. he must be pointed @ spaceway3 95 using a gen4 tria.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:44:59 EDT

schmeck posted : I stand corrected thank you, dbirdman

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:42:52 EDT

dbirdman posted :

said by schmeck:

yes the current gen4 dishes are oval prodelien dishes but hughes put in a large order for raven dishes a while back they use both vendors, there is some definate confusion here as well on the tria,i believe my previous post could be correct about the gen4 maybe pointed @ spaceway for the 5mg plans in the rocky mtn. central region?

You are mudding the waters unnecessarily. You said "even if you were on dish tv's east arc the dish's aiming paths would be crossed"

Actually, that should read "only if you were on dish tv's east arc the dish's aiming paths would be crossed"

Otherwise, in all 48 states, it the Dish is pointed to 119 the paths will not be crossed in any location for either ES17 or Spaceway3. The only difference will be how much the two dishes will be part in arc. From Post Falls, ES17 is 16 degrees east of 119, and 95 is 31 degrees east.
--
Motosat self-pointing dishes: .74 meter G74 on 127W, SL-5 HD DirecTV|Hughes HN7000S|Verizon UMW190 Air Card|1990 Blue Bird Wanderlodge Bus "Blue Thunder"|Author of hnFAP-Alert, PC-OPI and DSSatTool

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:34:02 EDT

schmeck posted : yes the current gen4 dishes are oval prodelien dishes but hughes put in a large order for raven dishes a while back they use both vendors, there is some definate confusion here as well on the tria,i believe my previous post could be correct about the gen4 maybe pointed @ spaceway for the 5mg plans in the rocky mtn. central region?

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:25:01 EDT

schmeck posted : wait a minute, are you on gen4 5mg plan? you could be pointed @ spaceway 95 deg that would explain it. you must be one of the first to be rolled out on this configuration. please post more info from your www.systemcontrolcenter.com or 192.168.0.1

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 20:18:28 EDT

TexasRebel posted : holy sheit! what dat fuq kinda professional install is that?!? 5 gallon bucket with dirt in it?? the reflector must be made out of plastic with a metallic paint on it for signal reflection. Concrete with a little dirt ontop of it, or is it dupleted uranium mixed with concrete. That would then weight about 150lbs or so..

Isn't DishNet using ViaSat-1 as well for service? The Exede dishes are round and the Hughesnet HNG4 are oval. The TRIA looks like HNG4, but hell it could be used for a ViaSat-1 connection as well I suppose.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 19:58:09 EDT

anon posted : Really? Take a good look at where those dishes are pointed ? your in Idaho right ? west arc for dish tv? echostar 17 is @107.west arc for dish is 119. something fishy here, even if you were on dish tv's east arc the dish's aiming paths would be crossed? anyway you look at this pic it makes no sense!

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 19:00:41 EDT

pablo1516 posted : who did your install?.......yikes!

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 18:20:58 EDT

JSheridan posted :

said by scottymead:

The name "HughesNet" will be dumped... Dish Network owns HughesNet now.. Its called DishNet, I just had a whole new dish installed on Thursday »www.flickr.com/photos/pfscottmea···2813093/

That has got to be the worst satellite internet installation I have ever seen, and that's saying something.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 17:50:35 EDT

gwalk posted : From Wikipedia:

On February 14, 2011, EchoStar announced that it would acquire Hughes Communications in a deal valued at US$1.3 billion

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 17:35:35 EDT

scottymead posted : The name "HughesNet" will be dumped... Dish Network owns HughesNet now.. Its called DishNet, I just had a whole new dish installed on Thursday »www.flickr.com/photos/pfscottmea···2813093/

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 15:45:04 EDT

diablo1892 posted :

said by sharkyyoung:

it is also my opinion that if HN would have been "upfront" and kept the customers informed, there would be less complaining and less frustration. People have lousy service, and nobody knows why, when or how long it will take (if ever) to be corrected.

That will never happen!!

witch one do you mean? hahahaha
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 14:08:16 EDT

sharkyyoung posted : it is also my opinion that if HN would have been "upfront" and kept the customers informed, there would be less complaining and less frustration. People have lousy service, and nobody knows why, when or how long it will take (if ever) to be corrected.

That will never happen!!

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 13:53:43 EDT

silbaco posted : It is unfortunate you saw a poor excuse of a school, but that is not how the real world works. Those students will find a rude awakening when they enter the work force.

Off topic... Is your brother working toward his CCNA? If he isn't, he should.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 12:45:10 EDT

janedeaux posted : it is also my opinion that if HN would have been "upfront" and kept the customers informed, there would be less complaining and less frustration. People have lousy service, and nobody knows why, when or how long it will take (if ever) to be corrected. In my field (medicine) I have found that when one is upfront with patients and their families, there is a less likely chance of lawsuits. Coverups create hell!

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 09:43:54 EDT

diablo1892 posted :

said by C0RR0SIVE88 :

I have a feeling you have never wrote any piece of software, or designed and built entire WANS Diablo. I agree with silbaco. Just because they can sit in a chair doesn't mean it's any less difficult than working on a car. I just rebuilt the tranny, engine, and entire front end of a truck in the last two weeks, with only four actual days to work on it. I find that much more easy to accomplish than rebuilding patches after patches trying to balance issues and fix them.

Sure, the module you create for the modem might work beautifully, but, does your module break another team members module for some reason? Why? Can something be done on your module to fix that, or is it a problem with the other team members module?

Once that seems to work, off to testing it goes, but, can the testers break it? If they can, how, why, what went wrong? The engineer goes right back to square one with very little to go on other than try again with what data he has on the problem.

Sorry, but building houses, and fixing a car is very different from engineering a sophisticated WAN, maintaining it, and fixing the software that handles it.

I thought we were talking about networking alone? or am i missing something? But yes i understand the procedure of creating programs, but not everything.. You gotta learn C++ and you gotta put different files into different formats blah blah blah and then you test the program (goes the same way with pc games- but differently) the testing could take sometime, depending on where, when, how and what happened.. As a gamer, I know where the game starts to breaking down and then gets to the point where it is completely unplayable, this is the point where your blowing up the game dry (same with software)

I believe I have seen programs break down, its either due to compatibility issues with your computer or issues with your connection, yes if its a program that needs connection but too much lag or not good enough then the program will only keep crashing (this i have seen many times)

I know where you went with what you said but i still very well believe network engineering is an easy job.. My brother works with networking, hes trying to work under Cisco, has a whole bunch of computer books, has his own gaming rig just like mine. He use to run the heck outta Ubuntu when he ran the old slow pc, those were the days, he ran a program called cactus (it monitors everyones bandwidth usage, pc HD usage, CPU and RAM usage- everything) hes one heck of a tech person thats for sure.. Sadly no one will hire simply because you need a colege degree witch costs over thousands of dollars.

I was in school a couple years ago and i traveled to another school and it was a tech school, i had to do some work in that classroom and the classroom was a tech/computer learning for students just like i was.. Guess what they were doing when i was in there? They weren't taking computers apart or learning anything about networking like when my brother was in there at his time.. They were all playing call of duty modern warfare 2, this made me feel as if i went to a pre school wanna bee technical institute.. As for our subject here, well maybe its why i feel the way i feel right now about it, its a very easy going job, nothing too complicated, takes no longer than a day or two.
--
HT1000/ BeamID 32/ Power Max plan/ 4 pcs on a D-Link wired router/ wireless D-Link router with password
Support only the gaming company's that matter the most, pay for something that actually is worth buying or has a good reason for how much it's worth.

Re: Gen4/Changes Coming After Jan 1

Sun, 16 Dec 2012 08:19:47 EDT

anon posted : I have a feeling you have never wrote any piece of software, or designed and built entire WANS Diablo. I agree with silbaco. Just because they can sit in a chair doesn't mean it's any less difficult than working on a car. I just rebuilt the tranny, engine, and entire front end of a truck in the last two weeks, with only four actual days to work on it. I find that much more easy to accomplish than rebuilding patches after patches trying to balance issues and fix them.

Sure, the module you create for the modem might work beautifully, but, does your module break another team members module for some reason? Why? Can something be done on your module to fix that, or is it a problem with the other team members module?

Once that seems to work, off to testing it goes, but, can the testers break it? If they can, how, why, what went wrong? The engineer goes right back to square one with very little to go on other than try again with what data he has on the problem.

Sorry, but building houses, and fixing a car is very different from engineering a sophisticated WAN, maintaining it, and fixing the software that handles it.

Re: Gen4/Changes Coming After Jan 1

Sat, 15 Dec 2012 15:00:04 EDT

silbaco posted :

said by diablo1892:

said by C0RR0SIVE88 :

Diablo, the connection issue with too many TCP connections being held at one time is being worked on, I reported the issue a long time ago and have been working with them to get it resolved, but it's not very simple to actually fix it...

I also agree that WB got them with their pants down. Hughes rushed it from launch to beta to release I feel. They should have waited till some of the more serious kinks got ironed out prior to selling to customers.

But I am pretty sure most of the speed issues are ground based, as in, they don't have large enough pipes to the gateways, or the servers handling the proxy service are overloaded. Which, after disabling the web acceleration, I still get crappy speeds at times, so that points more towards other equipment, or the pipe.

What do you gotta do, besides sit on your butt and answer to complaining customers and making a couple adjustments?? To me provider company repairs and such is simple as 1-2-3 and done.. I'v worked with somethings before like mechanical stuff, working with electrical, building houses with my one uncle.. I even work with my one uncle with cars, and if your saying repairs for provider company such as HN, the Gen4 is much bigger problem or just as bad, well imo i see the stuff I do is much bigger and requires more time. Fixing Gen4 problems at the base is just a very VERY simple fix and requires only a day or so, i mean what do you gotta do? where to get supplies from (if needed to replace or repair something if broken)? Is codes and and all that junk needed or what? Can the job be as frustrating as being a mechanic? Do they work nights and through the next day (repeat) throughout the weeks? Do they do repairs 24/7 like a mechanic or do they go home and sleep?

Apparently you have never worked as a system administrator or network engineer. Constantly getting crapped on by upper management. Understaffed and underfunded. Penny pinching firms, presumably like HughesNet, don't worry about potential problems until they occur. They don't give their network admins the resources they need to do their work until they have no other choice. Then all the heat goes on the admins and engineers because things are not operating as they should and they don't have the man power to get things done at that instant. There is rarely ever anything simple about problems like this. If there is truly insufficient capacity, sitting on your butt will not resolve the problem.

Often times Network Admins have to be available, whenever. Nights, weekends, holidays. If makes no difference.

I've done all the physical work you mentioned and more. Trust me, just because the work Hughes employees are doing is less physical doesn't make it any easier.

Re: Gen4/Changes Coming After Jan 1

Sat, 15 Dec 2012 11:16:55 EDT

diablo1892 posted :

said by C0RR0SIVE88 :

Re: Gen4/Changes Coming After Jan 1

Fri, 14 Dec 2012 15:14:38 EDT

janedeaux posted : At one time I had a map that showed the gateways. I'm thinking mine was 42 (Miss) but really can't remember. Anyone have a link to that web page?