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dent42

join:2010-11-25
Plano, TX

Connection issues from Springfield and St Louis

I have uverse in Springfield Mo and an employee has uverse in St Louis area and we cannot reach our hosting provider in CA., however our office in another city which is on CenturyLink can get to our site and email.

Mediacom and AT&T DSL in Springfield is also having the same connection issues. tracepath stops at 12.83.74.53 after 4 hops. This is from the AT&T dsl account.

Most other sites I have tried have no problems

Which is the best dept to try to get in contact with to see if there is a problem?

Thank you,
Kurt


dent42

join:2010-11-25
Plano, TX

This has been going on since 12pm today.


dent42

join:2010-11-25
Plano, TX
reply to dent42

Well according to our hosting provider there is a known routing problem , but they didn't have any details ....