 jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3
 ·Verizon FiOS
| [Rant] Home Depot returns When I go back to Home Depot to return an item, WITH A RECEIPT, I should not have to show identification just because I originally paid with a gift card.
I am not going to give my personal information to a store that offers no privacy protection for the privilege of returning a $18 item.
Why does Home Depot treat their customers like criminals? |
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 JuggernautIrreverent or irrelevant?Premium
join:2006-09-05
Kelowna, BC
kudos:2 | There was a thread in the Sec Forum about this crap recently. It's pathetic what retailers are trying to do.
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I'm not anti-social, I just don't like stupid people. |
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 CylonRedPremium,MVM
join:2000-07-06
Bloom County | reply to jjoshua
Mainly because, unfortunately, any one of those 'customers' can also be criminals... |
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JuggernautIrreverent or irrelevant?Premium
join:2006-09-05
Kelowna, BC
kudos:2 | Criminals with a receipt? How novel of them. |
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 M A R SPremium
join:2001-06-15
Long Island | reply to jjoshua
After a long wait at Best Buy some shit stain asked for my ID with my receipt and my CC, i just showed it all, i had to move on. But i could have said no to him right? |
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| reply to jjoshua
I fail to see the point of asking for the ID, but beyond that, I don't see the problem. |
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 hitachi369Embrace Your RightsPremium
join:2001-10-03
Grand Rapids, MI
kudos:4 | They track your returns, if you return too many things they wont accept returns from you. |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 | Which is BS because they don't check ID if you paid by credit card. |
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 DannyZGentoo FanboyPremium
join:2003-01-29
Erie, PA | Because they already have your name from the credit card to track your returns. |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 | I have multiple credit cards. |
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JuggernautIrreverent or irrelevant?Premium
join:2006-09-05
Kelowna, BC
kudos:2 | I think the card you used is the one it has to be credited to.
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I'm not anti-social, I just don't like stupid people. |
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 RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | reply to jjoshua
I do not fault HD for their policy. But I don't believe that policy is expressly written anywhere on the receipt in the store, therefore, if I was you (which I'm not, as I have no problem with the policy), I would have argued with the store manager. You'd be right, and he'd be wrong.
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CheckSite.us | YourIP.us | Reverseip.us |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 | reply to Juggernaut
If I use a different credit card each time, then I won't have "excessive returns" on any one card. |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 Reviews:
·Verizon FiOS
| reply to Rob
On the web site, the return policy says that they "may ask you" for identification. They asked me for it and I declined to produce it.
If the policy said that identification "may be required", then that is totally different.
I am not a lawyer but I'm pretty sure that HD has a few and that's the language that they chose to use.
Since you don't have a problem with the policy, please send me a copy of your ID and I'll use that next time. |
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DannyZGentoo FanboyPremium
join:2003-01-29
Erie, PA | reply to jjoshua
You don't seem to understand. They don't track your returns based off which credit card you use, they track it from your name. Unless you use aliases on your cards, it doesn't matter if you use a different card each time, they will still track your returns.
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Out the 10BaseT, through the modem, down the co-ax, over the fiber, across the backhaul, past the edge router, off the network...nothing but net |
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jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:3 Reviews:
·Verizon FiOS
| said by DannyZ:You don't seem to understand. They don't track your returns based off which credit card you use, they track it from your name.
Sure. Because no two people with the same name shop at HD. |
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 BigBlarg
join:2008-02-10
Longueuil, QC
kudos:1
 ·ELECTRONICBOX
| said by jjoshua:said by DannyZ:You don't seem to understand. They don't track your returns based off which credit card you use, they track it from your name.
Sure. Because no two people with the same name shop at HD. It's to prevent fraud, not to say "oh, you returned too much stuff so we won't refund you this time". Once they have your name/credit card number they could find out where you live, if they needed to. |
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 nightshade74Yet another genxerPremium
join:2004-11-06
Prattville, AL
 ·Charter
| reply to jjoshua
said by jjoshua:Why does Home Depot treat their customers like criminals?
It's not just HD. Several stores use a service called The Retail Equation -- »http://www.theretailequation.com/
So you could have return issues at Best Buy and be denied at Home Depot.
Consumerist has been writing about it for years »consumerist.com/2009/05/29/why-i···license/ |
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RobIn Deo speramus.Premium
join:2001-08-25
Kendall, FL
kudos:3 | reply to jjoshua
said by jjoshua:Since you don't have a problem with the policy, please send me a copy of your ID and I'll use that next time.
I'm not giving you my ID. HD and other places swipe the card, not like the cashier sits there and writes down my information.
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CheckSite.us | YourIP.us | Reverseip.us |
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Reviews:
·AT&T U-Verse
| reply to jjoshua
said by jjoshua:When I go back to Home Depot to return an item, WITH A RECEIPT, I should not have to show identification just because I originally paid with a gift card. That's exactly how many criminals work. Buy 1 item, steal 1, return item with receipt. Many times they are hand in hand with some employees and split the money. |
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