 La LunaSurvived AshrafulPremium
join:2001-07-12
Warwick, NY
kudos:3 | reply to cowboyro
Re: [Rant] Home Depot returns said by cowboyro:said by jjoshua:When I go back to Home Depot to return an item, WITH A RECEIPT, I should not have to show identification just because I originally paid with a gift card. That's exactly how many criminals work. Buy 1 item, steal 1, return item with receipt. Many times they are hand in hand with some employees and split the money. ^^^ This is the correct answer. Used to work for HD. You'd be shocked at how many times people tried to pull that (and once they started tracking, amazing, they found it was often the same people trying to do it over and over). Blame dishonest customers, not HD for their protection policies.
You can always go to Lowes, but I'm guessing they do the same thing for the same reason, as many large retailers are.
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The Alien in the White House
19,994 DEADLY TERROR ATTACKS SINCE 9/11 |
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La LunaSurvived AshrafulPremium
join:2001-07-12
Warwick, NY
kudos:3 | reply to nightshade74
This is also correct. In addtion Retail Equation also alerts them to bounced checks, even if in other stores. They then will not accept your check.
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The Alien in the White House
19,994 DEADLY TERROR ATTACKS SINCE 9/11 |
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| reply to jjoshua
I have had very good experiences returning items at Home Depot. If fact, they are quite reasonable, especially with exchanges. I have exchanged items, without receipt, with zero grief. |
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La LunaSurvived AshrafulPremium
join:2001-07-12
Warwick, NY
kudos:3 | They are very good with returns/exchanges as long as you haven't tripped their radar with funky return attempts. |
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 ilikemeI live in a van down by the river.Premium
join:2002-08-27
Denton, TX
kudos:1 | reply to askinder
said by askinder:I have had very good experiences returning items at Home Depot. If fact, they are quite reasonable, especially with exchanges. I have exchanged items, without receipt, with zero grief.
Same here. |
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1 edit | reply to jjoshua
In addition to buy one, steal one, return the stolen one scam mentioned above, other common scams:
-return the cheaper/broken items
-gift card fraud.
For gift card fraud, thieves use stolen credit cards to buy gift cards. Then buy stuff with gift cards then return items. Reason is once the credit card is reported stolen, the original gift cards are often voided. Thieves buy immediately then return the items. The thieves can now resell gift cards for real cash or buy some other stuff later on.
Another possible scam is a low life may return a broken item. Let's say, the low life has a portable vacuum cleaner and it's broken. He/she go to HD, buy similar vacuum cleaner, then repacked the broken one and return to the store. |
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| reply to jjoshua
I make a lot of returns to HD. They know me by name. I guess thats why I am never given any hassel. If I have no receipt, I am issued an appropriate 'gift card'. If I remember which card I used, they have merely to swipe that card and wand the product to bring up the receipt on their screen.
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ancient walking one |
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 dib22
join:2002-01-27
Kansas City, MO | reply to jjoshua
Best Buy does this too... I simply asked to read the privacy statement for the company that they are sending my information to... the manager couldn't provide this information so he processed the return without my ID. |
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