 TSI MarcPremium,VIP join:2006-06-23 Chatham, ON kudos:14 | Mail server and Webmail upgrade Hello all,
Today we have launched our new mail systems. There is only one change you may need to worry about and that's that you must now use your full email address to login.
Please provide feedback. The gang has worked hard to replace it and it's been one of those things that have taken years to fix properly. Hopefully we've got it right. -- Marc - CEO/TekSavvy |
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 c2rothPremium join:2006-04-26 Kitchener, ON kudos:2 | I just finishing checking it out and it looks very modern. I'll spend some more time testing and getting a feel for it over the next week or so.
Thanks for the hard work on this! |
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 TSI AndreGot TekSavvy?Premium,VIP join:2008-06-03 Chatham, ON kudos:8 | Much appreciated! |
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 TSI AndreGot TekSavvy?Premium,VIP join:2008-06-03 Chatham, ON kudos:8 | reply to TSI Marc Also, we have created an FAQ on how to change the username for those that need it.
»teksavvy.com/en/support/product/internet
Cheers,
Andre |
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 twizlarI dont think so.Premium join:2003-12-24 Brantford, ON kudos:3 | reply to TSI Marc Nice job choosing roundcube. The theme looks decent as well. |
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 TSI MarcPremium,VIP join:2006-06-23 Chatham, ON kudos:14 | tx. I was just checking it out.. pretty slick isn't it? -- Marc - CEO/TekSavvy |
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 distr0 join:2007-05-03 St George Brant, ON | reply to TSI Marc very cool, thanks |
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 | reply to TSI Marc anyone else having issues deleting messages on it, says it cant connect to the server when i try an delete |
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 | reply to TSI Marc Do you support or plan to support ActiveSync? Is this still POP3/IMAP? I haven't ever used Teksavvy email before. |
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 | reply to ForSaken I just tried sending myself a few test emails to my personal one and I was able to delete all of them. Have you tried looking at your settings? -- Social Media Relations Team Leader Authorized TSI employee - Teksavvy Solutions Inc. |
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 | it says Connection to storage server FAILED when ever i try an delete |
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 | reply to TSI Marc I get the same problem trying to delete messages as well. Says it cannot connect to the storage server. Other than that, its definitely a good improvement over the previous client. Nice work |
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 | reply to TSI Marc my phone has now also reported mail is down im not getting messages to my phone any longer ether.. I also see someone else has posted in the direct forum about mail being down |
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 TSI MarcPremium,VIP join:2006-06-23 Chatham, ON kudos:14 | reply to cmotors Gabe is looking into it.
It may be as a result of the migration.. the content from the old mail server is actually still on the old mail server... it will take some time to move everything over one mailbox at a time... -- Marc - CEO/TekSavvy |
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 twizlarI dont think so.Premium join:2003-12-24 Brantford, ON kudos:3 | reply to TSI Marc said by TSI Marc:tx. I was just checking it out.. pretty slick isn't it? For sure. I've used roundcube for years and the latest version is very slick. -- Broadline Networks Inc. |
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 | reply to TSI Marc Anyone know the url address for web mail as my POP3 email is down at the moment? |
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 | »webmail.teksavvy.com |
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 TSI GabePremium,VIP join:2007-01-03 Chatham, ON kudos:2 | For whoever is having issues deleting emails. Do you have a Trash sub-folder? (left hand menu) |
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 TSI GabePremium,VIP join:2007-01-03 Chatham, ON kudos:2 | Another thing is that I did restart the service a little while ago which may have killed your session. You may simply need to log back in. |
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 | reply to TSI Gabe Yes, I have a trash folder. by default it wasn't on the left side and had to enable in the settings. Have logged out and back in, same issue |
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