| reply to TSI Marc
Re: Mail server and Webmail upgrade Teksavvy called me last night and we sorted it out.
Now that's service.  |
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 nitzguyPremium
join:2002-07-11
Sudbury, ON | reply to TSI Marc
Can't delete my emails in webmail, do I just make a direct forum post or will this sort itself out in time? |
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 TSI GabePremium,VIP
join:2007-01-03
Chatham, ON
kudos:2 | Go under settings -> Preferences -> Special Folder
Make sure the Trash folder is mapped to an existing Folder |
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| reply to JonF
OT: Newsletter said by JonF:No problem. In the future, to prevent these things from happening, I would verify your subscription to our newsletter just to make sure that you are getting all of our email notifications.
I unsubscribed from your newsletter because you are using a third-party mailing service (infusionsoft). When you move your bulk mail in-house, I'll be happy to subscribe. |
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| said by Curmudgeon:said by JonF:No problem. In the future, to prevent these things from happening, I would verify your subscription to our newsletter just to make sure that you are getting all of our email notifications.
I unsubscribed from your newsletter because you are using a third-party mailing service (infusionsoft). When you move your bulk mail in-house, I'll be happy to subscribe. And what is wrong with a 3rd party mailing service? |
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| said by rogersmogers :said by Curmudgeon:said by JonF:No problem. In the future, to prevent these things from happening, I would verify your subscription to our newsletter just to make sure that you are getting all of our email notifications.
I unsubscribed from your newsletter because you are using a third-party mailing service (infusionsoft). When you move your bulk mail in-house, I'll be happy to subscribe. And what is wrong with a 3rd party mailing service? Privacy. I don't want teksavvy giving out my e-mail address to anyone else, especially potential spammers. |
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 DrZEUS
join:2004-01-13
Mississauga, ON | reply to TSI Marc
Re: Mail server and Webmail upgrade My emails are no longer being forwarded and my autoresponder is also no longer working! Moreover, I can't for the life of me find anywhere in the settings where to re-configure these. |
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| reply to Curmudgeon
Re: OT: Newsletter said by Curmudgeon:Privacy. I don't want teksavvy giving out my e-mail address to anyone else, especially potential spammers.
Just started receiving SPAM since the change. No big deal because I use tek.addy for throwaway stuff but.... have a valid point there. |
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| reply to Curmudgeon
said by Curmudgeon:Privacy. I don't want teksavvy giving out my e-mail address to anyone else, especially potential spammers.
It is not your email address. It belongs to TSI. |
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nitzguyPremium
join:2002-07-11
Sudbury, ON Reviews:
 ·TekSavvy DSL
| reply to TSI Gabe
Re: Mail server and Webmail upgrade said by TSI Gabe:Go under settings -> Preferences -> Special Folder
Make sure the Trash folder is mapped to an existing Folder
No dice ..... 0/10 for this one TSI...it shouldn't be rocket science to delete emails....they should just delete when you hit the button....
Also haven't received my January invoice yet....hope that will be coming soon as usually you send it 10 days before its due and I believe that would have been yesterday.... |
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| I've had my tektalk Voicemail fwd to my @teksavvy.com mail address - from there i have them fwd to both me and my wife's gmail accounts (convoluted i know)
I just noticed i hadnt been getting voicemail forwarded to me....
but its been like this for at least a couple of weeks.
Is this due to the new system ? Or is it because my mailbox was possibly full? (i just deleted a bunch of email)
If its because it was full - whats the size limit? |
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| reply to DrZEUS
said by DrZEUS:My emails are no longer being forwarded and my autoresponder is also no longer working! Moreover, I can't for the life of me find anywhere in the settings where to re-configure these.
You'll have to contact them to set up a forwarding address for the time being. |
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| reply to TSI Marc
Can't delete email, keeps getting a server error upon deletion. |
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 JonFPremium
join:2012-11-22
Chatham, ON | If a you is unable to delete emails from webmail.teksavvy.com, try the following steps to see if it corrects the issue:
1. Click on Settings on Top Right hand corner
2. Click on Folders and verify if the Trash Folder is there. Add it, if necessary.
3. Click on Preferences and then click on Special Folders
4. Click on dropdown and choose Trash
--
TSI Jon F (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork
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Grump
join:2012-11-07
London, ON | I don't use your webmail, but I suggest these roundcube settings in main.inc.php, will save your users modifying stuff.
// display these folders separately in the mailbox list.
// these folders will also be displayed with localized names
$rcmail_config['default_imap_folders'] = array('INBOX', 'Drafts', 'Sent', 'spam', 'Trash');
// automatically create the above listed default folders on login
$rcmail_config['create_default_folders'] = true;
// protect the default folders from renames, deletes, and subscription changes
$rcmail_config['protect_default_folders'] = true; |
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| reply to TSI Marc
Had to completely delete and re-add our accounts on my playbook, but nothing works on it. On my laptop in Outlook, I have stopped receiving emails, but I can send. Related? |
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TSI GabePremium,VIP
join:2007-01-03
Chatham, ON
kudos:2 | reply to Grump
we already have those exact settings enabled.
The issue is a little more complicated than that. |
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| reply to WalrusWalrus
I have the same problem this evening and so does my sister. I just posted the question about an hour ago in this forum. |
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| reply to WalrusWalrus
Have the same issues as well 
Waiting for a fix
EDIT: Just came back to life! Thanks guys! |
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| reply to TSI Marc
It seems to me there is a security bug: simply type in your browser »webmail.teksavvy.com and open the main page. You'll find out that HTTP traffic is not getting redirected to HTTPS. So, username and password you may enter go via network unencrypted (and probably all content after it if you logged in without use of SSL. I didn't test it because I don't use ISP e-mails). |
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