blast tier question
upgraded to blast tier
speed is suppose to be 50/10
many different speed tests only show 30-34mb/s
upload speeds vary between 8.8-9.9mb/s
online tech says my arris TM502G is outdated and needs replaced as its only docsis2 emta and needs swapped for a newer emta.
ok got an appointment setup for monday to swap out the arris for something newer.
Yeah that defintely was the issue if it's a D2 EMTA. You need D3 to get anything faster than 34Mbps.