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bbscript

join:2004-11-09
Waynesboro, PA

blast tier question

ARRIS TM502G

upgraded to blast tier
speed is suppose to be 50/10

many different speed tests only show 30-34mb/s
upload speeds vary between 8.8-9.9mb/s

online tech says my arris TM502G is outdated and needs replaced as its only docsis2 emta and needs swapped for a newer emta.


bbscript

join:2004-11-09
Waynesboro, PA

ok got an appointment setup for monday to swap out the arris for something newer.



SHoTTa35

@munival.com

Yeah that defintely was the issue if it's a D2 EMTA. You need D3 to get anything faster than 34Mbps.