http://www.dslreports.com/forum/Rave-Western-Digital-RMA-process-27813843 en Sat, 25 May 2013 18:52:27 EDT Sat, 25 May 2013 18:52:27 EDT http://www.dslreports.com/forum/Re-Rave-Western-Digital-RMA-process-27814354 http://www.dslreports.com/forum/Re-Rave-Western-Digital-RMA-process-27814354 Wed, 12 Dec 2012 14:02:40 EDT http://www.dslreports.com/forum/Re-Rave-Western-Digital-RMA-process-27814155
»[Rave] Western Digital warranty support]]> http://www.dslreports.com/forum/Re-Rave-Western-Digital-RMA-process-27814155 Wed, 12 Dec 2012 13:16:18 EDT http://www.dslreports.com/forum/Rave-Western-Digital-RMA-process-27813843
I created an account on the Western Digital portal site. Registered my drive and the filled out the RMA form. I decided to provide a credit card number so they would send the replacement first. I filled out the RMA at 11:30am and found out they shipped the replacement that afternoon at 4:30pm.

I found their web portal to be very end-user friendly and very informative. Folks, you cannot ask for better customer support than this. This is why I continue to purchase WD drives. This is the first drive that I have ever had an issue with, so I was not sure what to expect. I was very pleased with my experience. Thanks WD.]]> http://www.dslreports.com/forum/Rave-Western-Digital-RMA-process-27813843 Wed, 12 Dec 2012 12:06:10 EDT