| reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell - Update  I wanted to post what happened next. I printed out a 8x11 PowerPoint note and taped it just above the doorbell. The title was: "USP Delivery". I politely asked for the driver to use the doorbell. My wife still was not sure they would use the doorbell, so she parked herself in front of the surveillance monitor during the time they said they would try to deliver again.
Well, he did show up, but as normal lightly knocked on the door. I also saw this on my computer tied into the security system so I ran upstairs to the door. I immediately asked him if he could read English. He said yes and I then asked him why he had not pressed the doorbell (which is lighted). He said that we was just thinking about that. Yea, right - he was kneeling using his scanner on the wine package. I went into why I wanted the doorbell used, especially since I had to sign for the wine. I also restated that in our neighborhood packages have been stolen off the porches and with his using the doorbell, this would minimize that problem. He finally confessed that they do not use the doorbell because too many housewife's complain that the doorbell wakes up children. OMG. I tried to explain that if a package requires a signature there is no way a light knock will get the home owner's attention. I might as well have been talking to a mushroom. What ever happened to common sense? |
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 DarkLogixTexan and ProudPremium
join:2008-10-23
Baytown, TX
kudos:3 | said by gambothell:What ever happened to common sense?
It died a few years ago.
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»Death Star Petition |
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BobAccount deleted
join:2012-07-22
New Jersey | reply to gambothell
The driver is damned if he does and damned if he doesn't.
Maybe he'll remember you in the future and use the doorbell. (If he's your regular driver. There are a lot of substitutes this time of year.) |
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Reviews:
 ·Mediacom
| reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell Ah yes video security systems! I avoid them if at all possible. I have cancelled jobs because apt management would not let me in through the main door.
Pardon me your Highness!
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I speak for myself, not my employer. |
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 sivranOpera convertPremium
join:2003-09-15
Arlington, TX
kudos:1 | reply to BlitzenZeus
said by BlitzenZeus:They are enabling the thieves to meet their metrics.
Can't have an honest thief missing his metrics, can we? 
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Think Outside the Fox. |
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 Rook008Miles To GoPremium
join:2002-02-05
Far Rockaway, NY
 ·Verizon FiOS
·RoadRunner Cable
| reply to gambothell
I don't mind so much when they leave the package without even trying to ring the bell or knock, it's this type of stuff (and the lies I was told when the package wasn't delivered the first 3 times) that pisses me off:
UPS Sucks
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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 drewAutomaticPremium
join:2002-07-10
Port Orchard, WA
kudos:6 | reply to chamberc
said by chamberc:said by drew:said by chamberc:It's not that, it's that they're compensated on Stops Per Hour.
No, they're not. Source: best friend is a 10+ year employee of UPS. Source: employee of UPS, first hand. Stops per hour are the most important metric. Glad you could rephrase what you said to be factually true.
You are not compensated on stops per hour.
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flickr | 'Cause I've been waiting, all my life just waiting
For you to shine, shine your light on me |
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| The drivers are unionized. There's no way they are paid by such a dumb metric as stops per hour. If they were, drivers servicing rural locations would get screwed. |
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BobAccount deleted
join:2012-07-22
New Jersey | reply to Rook008
So something was stolen in Brooklyn. And you're surprised?
What was it, anyway? |
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| reply to gambothell
Some just ignore the Ring doorbell on delivery ticket. Our office was in a house, UPS account set up as a BUSINESS and driver was to ring doorbell. Was printed out on all delivery tickets.Most did, but one just about said to hell with orders and it was up to the driver's discretion. |
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Rook008Miles To GoPremium
join:2002-02-05
Far Rockaway, NY Reviews:
·Verizon FiOS
·RoadRunner Cable
| reply to Bob
said by Bob:So something was stolen in Brooklyn. And you're surprised?
...
lol, good point. It was an Xbox 360 game I was going to give a friend as a gift.
The problem I had was that on Dec. 3rd when I talked to UPS they said the delivery was rescheduled because of "holiday volume" and it would be delivered the next business day. They said the same on the 4th, 5th, and 6th.
Instead of telling me one of their employees stole my stuff, they gave me the run-around.
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"Every normal man must be tempted, at times, to spit on his hands, hoist the black flag, and begin to slit throats." - H. L. Mencken
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BobAccount deleted
join:2012-07-22
New Jersey | I just got a $900 laptop. UPS just left it at the front door because no one was home. It was in a plain brown box, so it didn't attract attention. |
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drewAutomaticPremium
join:2002-07-10
Port Orchard, WA
kudos:6 | reply to Oedipus
Hence the reason I said what I said. |
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 ebgbjoSewing is cheaper than therapyPremium
join:2007-09-14
USA | reply to gambothell
Yep. UPS never knocks anymore. Hell, they barely stop their trucks most days to drop off my deliveries. I am surprised they aren't chucking them from the truck. Numerous times I have been home waiting for high dollar packages and they just sit them outside, in the yard and don't even attempt to see if we are home! |
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| reply to drew
said by drew:Hence the reason I said what I said.
Yes I know. I'm with you. |
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| reply to gambothell
I had UPS leave a 42" LCD on my porch one time a few years back. It required a signature and they just scribbled a X and left it. Luckily my neighboor was home and called me and he took it into the garage for me. |
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cissadoPremium
join:2008-01-14
Clifton, NJ | reply to gambothell
I don't like the non knocking or ringing the bell with deliveries. I barely ever hear the knock. My USPS lady always rings the bell and leaves the package. By the time I get out of there, she's already on her way. I like that. It's better than having a package outside in the rain or ready for someone else to just snap it up.
UPS leaves packages on my back door when I'm not home. That's great. I've been finding myself checking front and back doors several times a day for a couple of days when expecting packages and not knowing if they just left it and didn't ring the bell. It's a bit aggravating. There have been times I see a package by accident on my back porch or even my front door at night right before retiring for the night. RING THE BELL.
I use the tracking and the delivery status is a little vague. I may be using the wrong software. |
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| reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell - update 2 Well there must be a God. Lo and behold, UPS starting ringing the doorbell last night. Maybe they read DSLReports blogs... Maybe some manager flagged my address. I do appreciate that they now are using the doorbell. Thank you UPS Drivers. |
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 gwalkPremium
join:2005-07-27
Rothbury, MI | Man I sure hope they review the site !
I have a sign "UPS Please Knock On Door" on inside of storm door and all I get is the sound of silence.
UPS has deemed my address as "signature required" because of miss-delivered items in the past.
My wife has been within 10' of back door and not heard driver "toot" his horn. Will admit she had washer running but.... an knock would work. |
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 BlitzenZeusBurnt Out CynicPremium
join:2000-01-13
kudos:2
·Frontier FiOS
| You might be surprised how many companies monitor sites like this, and might even respond about customer complaints, however they are usually bullcrap canned replies to get them to get them to take the discussion elsewhere. Maybe if people make enough public comments they will change as clearly telling them directly usually hasn't worked.
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I distrust those people who know so well what god wants them to do because I notice it always coincides with their own desires- Susan B. Anthony
Yesterday we obeyed kings, and bent out necks before emperors. But today we kneel only to the truth- Kahlil G. |
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