 XiodenPremium
join:2008-06-10
Monticello, NY
kudos:1 | reply to AZinOH
Re: [Rant] UPS delivery will not ring the doorbell said by AZinOH:Last Friday FedEx Ground delivered a new microwave oven 46 hours after I ordered it. I was expecting it and the garage door was open. The driver carried it into the garage and left it there. Had I not heard him slam his door when he got into the truck to leave, I wouldn't have known he was there.
For us, UPS always delivered packages around the back of the garage and put them inside the enclosed porch/patio for us (Our 3-4 car wide driveway went up to the garage, and part of it went past it and wrapped around the back of the house which was on a corner lot). Only thing we could ever figure was there was a note associated with the house from the previous owners (since it was all UPS deliveries, not just the regular driver).
One day caught the FedEx guy and asked, said he'd look and see, followed us around and said it wouldn't be a problem. Either he forgot, or put a note in incorrectly as the next Delivery from them we found after backing out of the garage and crushing the package. |
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 Fir_Na_TineGiggity GiggityPremium
join:2001-01-03
Sout Joisy | reply to AZinOH
said by AZinOH:I had an unexpected UPS delivery yesterday. The guy didn't even bother to turn into my driveway. He left his truck parked on my somewhat-busy two lane road...ran 160 ft thru my front yard...left the package on the stoop...banged twice on the front door and before I could get there he was running back to his truck.
Last Friday FedEx Ground delivered a new microwave oven 46 hours after I ordered it. I was expecting it and the garage door was open. The driver carried it into the garage and left it there. Had I not heard him slam his door when he got into the truck to leave, I wouldn't have known he was there.
As far as I know. UPS drivers won't pull into a homeowners driveway. Especially one where they have to back out of, the trucks have sensors on them that can tell how many times the truck was backed up. The less the better. Everything else sounds normal if its a package they can leave. Its all about time every minute adds up.
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"When the power of love overcomes the love of power, the world will know peace."
-Jimi Hendrix |
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AZinOH
join:2007-04-25
Swanton, OH Reviews:
 ·Windstream
| said by Fir_Na_Tine 
As far as I know. UPS drivers won't pull into a homeowners driveway. Especially one where they have to back out of, the trucks have sensors on them that can tell how many times the truck was backed up. The less the better. Everything else sounds normal if its a package they can leave. Its all about time every minute adds up.
[/BQUOTE :I've had multiple UPS deliveries over the years. This was the only time I can think of that the driver did not BACK down my driveway and then drop off the package. |
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 H2OuUp2Happy to be herePremium
join:2002-03-15
Oklahoma City, OK | reply to gambothell
The sensor on the Package Car is called Telematics. It monitors the number of backs, seat belt occurrences, (how many times it was off for how long, distance traveled) speed, and if the driver recorded any information in his DIAD while stopped or while traveling.
The backing has several elements, # of backs, did the driver back first (before or after the stop), distance, and speed of the back.
It also keep a record of the drivers entire day how many packages, stops, time it took, where they parked, all kinds of information.
A report is generated daily and if the driver is a "target" or MHN (most help needed) driver they will be talked with.
Now, if the supervisor doesn't get with the driver then nothing happens.
UPS' idea is to use technology to monitor the employees, and cut down on management. So far it isn't working out as good as they would like, though if you read the press it wonderful. In reality the local management is so overwhelmed that they don't use it as it is intended.
Aging in all boils down to the driver. A good driver makes UPS look good, and a bad driver makes them look bad. More times that not management doesn't have a lasting impact on the driver, they always return to their ways, but there are some that do.
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He is no fool who gives up what he cannot keep, to gain what he cannot lose. - Jim Elliot |
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 TigerLordResident pentaxianPremium,Mod
join:2002-06-09
Canada
kudos:6
·ELECTRONICBOX
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| reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell - Update said by gambothell: I might as well have been talking to a mushroom. What ever happened to common sense?
Perhaps he smoked it on his route. |
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 GrumpyPremium
join:2001-07-28
NW CT
 ·Comcast
·AT&T Yahoo
 ·Callcentric
| reply to gambothell
said by gambothell: I immediately asked him if he could read English.
I don't think your service is going to get any better any time soon. |
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 fatnesssubtleJanitor
join:2000-11-17
fishing
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| reply to gambothell
said by gambothell: He finally confessed that they do not use the doorbell because too many housewife's complain that the doorbell wakes up children.
Sounds like a policy decision made by someone above his rank and pay grade.
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my pants are parched and thirsty |
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BobAccount deleted
join:2012-07-22
New Jersey | reply to H2OuUp2
Re: [Rant] UPS delivery will not ring the doorbell I noticed our UPS driver always turns off the engine whenever he gets out of the truck. So he may turn off the engine 3 times in one short block. I always thought it was bad for diesel engines to be stopped and started repeatedly. |
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Fir_Na_TineGiggity GiggityPremium
join:2001-01-03
Sout Joisy | said by Bob:I noticed our UPS driver always turns off the engine whenever he gets out of the truck. So he may turn off the engine 3 times in one short block. I always thought it was bad for diesel engines to be stopped and started repeatedly.
Every stop they shut off the engine and close the cargo doors. At least they are supposed to. As posted before the truck is wired with sensors on the doors, seatbelt parking break etc. So they know if the driver follows procedure. I think its a safety and security reason.
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"When the power of love overcomes the love of power, the world will know peace."
-Jimi Hendrix |
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PrntRhdPremium
join:2004-11-03
Fairfield, CA Reviews:
·Comcast
| reply to Grumpy
Re: [Rant] UPS delivery will not ring the doorbell - Update said by Grumpy:said by gambothell: I immediately asked him if he could read English.
I don't think your service is going to get any better any time soon. Easily fixed...
Just post a sign at the front window:
"I love Teamsters" |
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| reply to gambothell
Re: [Rant] UPS delivery will not ring the doorbell fedex/ups love our front drive, 2 duplexes with a half circle drive, no backing up  the only time they come to the back is if its a very large package (ups literally backed up to my back porch when a friend sent me an old ibm E series server, 100lbs)
they both drop the box, ring the bell, and knock. then walk off. unless it needs a SIG. or its in an item box and appears to be of some value. but even then it depends on the size, im lucky in a way. my front door faces "side ways" to the street, and there is a built in brick flower "pot" (box?) that protrudes a good 3 feet plus a hedge. so they can pretty much hide most packages.
i do however prefer ups, because of the mychoice system. dad gets Cpap supplies but they never let him know when they ship it. thanks to my choice i get a nifty email letting me know that a package is on its way even if the shipper didnt notify me 
the only times ive had issues is when the shipper didnt put on the APT letter. ive had that problem with a few catalog companies. (funny, the bill sure had that letter!)
i dont mind if they drop and run, as long as they at least "try" to hit that door bell. mines battery powered wireless so i dont blame them for assuming it doesnt work. but if they just knock i wont know unless im in the front room.
as for having time to get there before they fill out the "missed" sticky note. our local fedex all ready has that filled out and stuck to the box. |
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Reviews:
·Comcast
| The last time I received a package that required my SIG, the police showed up shortly thereafter. |
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 BloggerJedi PosterPremium
join:2012-10-18
·Champion Broadba..
| reply to gambothell
They are a Jekyll and Hyde company depending upon your driver or neighborhood* or a combination of both.
It's amazing what the neighborhood you live in can affect your deliveries. My last residence was in a primo area in every way. Super, super safe. My driver left my stuff, even things like medication requiring personal signature at the door. I had posted on my door a boilerplate notice to Fed-Ex, UPS, and USPS saying OK to leave stuff at the door.
At my current place that is nice but not to the level of the previous place I have to be home to sign to get medication. The notice on the door won't work. The good thing is my delivery time is pretty much set in stone. I'm one of it not the last stop. The delivery is coming between 7 PM and 7:30 PM.
The bad news is that late delivery is functionally like an extra day of transit.
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The signal is usually drowned out by the noise. |
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Fir_Na_TineGiggity GiggityPremium
join:2001-01-03
Sout Joisy | said by Blogger:They are a Jekyll and Hyde company depending upon your driver or neighborhood* or a combination of both.
It's amazing what the neighborhood you live in can affect your deliveries. My last residence was in a primo area in every way. Super, super safe. My driver left my stuff, even things like medication requiring personal signature at the door. I had posted on my door a boilerplate notice to Fed-Ex, UPS, and USPS saying OK to leave stuff at the door.
At my current place that is nice but not to the level of the previous place I have to be home to sign to get medication. The notice on the door won't work. The good thing is my delivery time is pretty much set in stone. I'm one of it not the last stop. The delivery is coming between 7 PM and 7:30 PM.
The bad news is that late delivery is functionally like an extra day of transit.
I believe UPS requires that medication and alcohol be signed by an adult. Now if your driver knows you well he may leave it. But they are not supposed to.
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"When the power of love overcomes the love of power, the world will know peace."
-Jimi Hendrix |
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| reply to gambothell
UPS has, for the most part, been pretty decent. I live in a house converted to two apartments, and my mailbox is in the back of the house (it's parallel to the street so it's not hard to get to the back) just inside the door and they almost always go there and drop the package inside of the apartment.
Now, if I ever order something that needs a signature, well, that's a different story. It's near impossible to predict when they show up (never at the same time) and I've never once heard them knock.
Then again, I'm one of those people with a broken doorbell, so perhaps they have rang it and I never heard it. But, even so, if something ends up requiring a signature I'm pretty much guaranteed to have to sign the note they leave and just stick it to the door for the next day. I live in a safe neighborhood and have never had any packages stolen, nor have I felt unsafe in having them delivered normally, however.
With all that being said, USPS is something else entirely. They are lazy as hell, ignore my notes, and refuse to walk up the 10 stairs to my door on the 2nd floor and knock. There's no way I can stand out in an unheated area waiting for them during the winter, and during the weekdays I'm obviously working. I try to avoid USPS at all costs, but sometimes I don't have a choice, and it usually results in me having to go pick up the package at the post office. Always a bad experience too. |
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 OlegBellsouth FastaccessPremium
join:2003-12-08
Birmingham, AL
kudos:2 | reply to gambothell
I have seen exact same thing when UPS was trying to deliver a package to my neighbor. |
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BloggerJedi PosterPremium
join:2012-10-18 Reviews:
·Champion Broadba..
| reply to gambothell
Bottom line: Regardless of your delivery service it is strictly all about two things--of which to a degree they can be related:
1. Your location/neighborhood
2. Your driver/delivery person
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The signal is usually drowned out by the noise. |
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H2OuUp2Happy to be herePremium
join:2002-03-15
Oklahoma City, OK | said by Blogger:Bottom line: Regardless of your delivery service it is strictly all about two things--of which to a degree they can be related:
1. Your location/neighborhood
2. Your driver/delivery person
This is quite true. Since UPS is union and the drivers get to bid their route, then the higher senior drivers usually bid the better routes, and I find that the older drivers usually (not always) give better service.
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He is no fool who gives up what he cannot keep, to gain what he cannot lose. - Jim Elliot |
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