dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
12793
share rss forum feed


bionicRod
Funkier than a mohair disco ball.
Premium
join:2009-07-06
united state
kudos:2
reply to gambothell

Re: [Rant] UPS delivery will not ring the doorbell

Our UPS driver is great. No one is home before 5 p.m. and UPS normally leaves our deliveries on the stoop or in between the door and storm door. I had a HDTV delivered a week or two ago and had alerted my neighbor so he could come get it for me, but the UPS driver thoughtfully lugged it all the way around my house and sat it by the back basement door where it would not be visible to anyone who was not trespassing. They made note of it both on a note on the front door and in their notes so the location was included on the delivery text I got from Amazon. I've never seen my driver but am very happy with the work they do.



carpetshark3
Premium
join:2004-02-12
Idledale, CO
reply to Xioden

said by Xioden:

Does your boss usually sign his name in all capital letters?

No. He has a distinctive scrawl.


Dude111
An Awesome Dude
Premium
join:2003-08-04
USA
kudos:12
reply to PhoenixDown

 

Hmmmmm UPS rings the doorbell here when they drop off a package..... (I think most drivers do)


BlitzenZeus
Burnt Out Cynic
Premium
join:2000-01-13
kudos:3
reply to pcdebb

Re: [Rant] UPS delivery will not ring the doorbell

This time of year there's plenty of scum of the earth looking to steal packages, and many right off your porch as even if they say signature required many ignore it. They left a brand new xbox 360 in it's obvious retail box on a friends porch, they didn't hear them knock from the other room if they did at all, the doorbell was not pressed, and they ignored the signature verification request. He ripped into them on the phone, and now they won't leave any packages without a signature to their address without a release signed.

They are enabling the thieves to meet their metrics.
--
I distrust those people who know so well what god wants them to do because I notice it always coincides with their own desires- Susan B. Anthony
Yesterday we obeyed kings, and bent out necks before emperors. But today we kneel only to the truth- Kahlil G.



pcdebb
RIP lil hurricane
Premium
join:2000-12-03
Brandon, FL
kudos:5
Reviews:
·Bright House
reply to gambothell

the postmaster general (or whoever it is) is investigating a possible theft ring here. saw a news story a few days ago where packages are coming up missing. in the story they talked to a lady who is shipping out stuff for her business, and tracking shows it only leaves her office but never further out of Tampa. and complaints from other people, senders and receivers, are mounting.
--
| map your city |



Subaru
1-3-2-4
Premium
join:2001-05-31
Greenwich, CT
kudos:1
reply to gambothell

I've been at UPS for a number of years now, on a few times I've been asked to help with delivery's.. You will be amazed how many doorbells that don't work, I assume most of the drivers who have been doing the routes for more then 5 years just assume they may not work.

I would knock, ring doorbell and if the item was small enough place it between the storm door and the front door, I got a lot of waves or thanks So maybe they were not used to that?

Now as for making a complaint at this time of year it's kinda not the top focus right now but you can still try but don't expect a instant change.. I've seen the driver followup complaint sheets and it states what the customer expect but did not get.

The more serious stuff is lost packages that need a trace.

Plus these guys make around $30-35 in OT they would like to get home just as much as you would like to, also they get a little cranky if you stay out past 8PM.. The week of Christmas not so much but before that they do.
--
It's NOT Ni-kon It's NE-KON!




LG is NOT Lifes Good It's Lucky Goldstar!



drew
Automatic
Premium
join:2002-07-10
Port Orchard, WA
kudos:6
reply to chamberc

said by chamberc:

It's not that, it's that they're compensated on Stops Per Hour.

No, they're not.

Source: best friend is a 10+ year employee of UPS.
--
flickr | 'Cause I've been waiting, all my life just waiting
For you to shine, shine your light on me


Xioden
Premium
join:2008-06-10
Monticello, NY
kudos:1
reply to carpetshark3

Does your boss usually sign his name in all capital letters?



PhoenixDown
FIOS is Awesome
Premium
join:2003-06-08
Fresh Meadows, NY
kudos:1
reply to gambothell

Same issue with UPS, they even lost a $100 worth of stuff on me and I'm still having to chase it down because they never called me back


BoulderHill1

join:2004-07-15
Montgomery, IL
Reviews:
·AT&T DSL Service
reply to gambothell

I've never had this kind of experience with UPS deliveries.

Around here if I get a package that does not require signature, she puts it at the door or in the garage(if its open) and then also rings the bell and knocks on the door so loud you would think it was broke off its hinges. She makes her presence known that can't be denied.

If it requires signature and you're not home then you will find the appropriate notification clearly and blantantly posted at your door to see when you return. On it will be info regarding next delivery attempt/time and instructions to get a hold of her.

I guess we just have a good driver in this area. Her name is Angela and has been serving this area for better that 12 years.



BK3

join:2001-04-10
Geneva, IL
Reviews:
·AT&T Yahoo
reply to Bob4

said by Bob4:

Our UPS driver just leaves the packages.

Same here
--
Learn from the past and look to the future.


carpetshark3
Premium
join:2004-02-12
Idledale, CO
reply to gambothell

We had a case of wine left on the front porch of our business. The driver delivered before we were open, and he FORGED my boss's name.



chamberc
Premium
join:2008-08-05
Irving, TX
reply to Bamafan2277

said by Bamafan2277:

I have the same issue with UPS. My elderly mother is home all day and it takes her about a minute to get up and get to the door. UPS will knock or ring the door bell and by the time she gets to the door the driver is in his truck and driving off without leaving the pacakge.

I've been home before and seen the driver pull up. I get up and he's knocking on the door. by the time I get there he's turned around and walking off. all within 10 seconds.

I know they have to deliver all their packages before they can go home but this is a bit extreme.

It's not that, it's that they're compensated on Stops Per Hour.

Bob4
Account deleted

join:2012-07-22
New Jersey
reply to Bamafan2277

Our UPS driver just leaves the packages.



Bamafan2277

join:2008-09-20
Jeffersonville, IN
reply to gambothell

I have the same issue with UPS. My elderly mother is home all day and it takes her about a minute to get up and get to the door. UPS will knock or ring the door bell and by the time she gets to the door the driver is in his truck and driving off without leaving the pacakge.

I've been home before and seen the driver pull up. I get up and he's knocking on the door. by the time I get there he's turned around and walking off. all within 10 seconds.

I know they have to deliver all their packages before they can go home but this is a bit extreme.



Caddyroger
Premium
join:2001-06-11
To the west
reply to gambothell

I have the same problems but mine is with UPS, fedex.and usps. They will some times ring the door bell and some times will not.
--
Caddy



gwalk
Premium
join:2005-07-27
West Mich.
reply to gambothell

Same crap here in Michigan.
Because of past "mis deliverys" UPS requires a signature at my address. They won't even knock, just a toot on the horn coming down a 300' drive.



gambothell

join:2006-02-26
Bothell, WA

I ordered some wine from a winery for Christmas gifts. The winery shipped the wine via UPS. I was told that someone 21 years old or older had to sign for the package. No problem. I have a video surveillance system on my house. When the drive arrived, he lightly knocked on the door with his knuckles while kneeling. My doorbell is lighted and is located clearly next to the door. My problem is that I work out of my office downstairs. There is no way I would ever hear his light knock. I reviewed my video surveillance and was appalled that he would think I would hear his knock. Folks, you would not hear the knock 10 feet from the door... I called UPS and filed a complaint. They said, well this was only the first time he tried to deliver. So today I printed a large sign requesting that he ring the doorbell when he attempts to deliver today. We will see.

This is not the first time this has happened. I have noticed a trend over the last couple of years that UPS drivers avoid the doorbell. They also hate and avoid security system cameras. Are they all felons? FedEx always rings the doorbell. With all the crime today of people following UPS and FedEx trucks to grab packages off a porch, you would think these companies would require their drivers to ring the darn doorbell.