said by veriphone:Spoke to support on the phone (after a lengthy wait on hold) only to hear from the guy he cannot help me and that I should post here...so here it is....hope someone can fix this whole mess with the emails today ...and SOON!!!! Not too happy about it right now for sure.
Ouch! That definitely should not have happened. Please PM Jonathan your info and he will help you get this resolved. We will also look into coaching that associate.
Thanks,
Andre