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Links: ·ALL ·Review Your VoIP Provider ·VoIP Providers ·VoIP FAQ ·Porting Rules ·What Codec?
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Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

ATT phone service question

I was advised to move my thread/questions here, so here goes.... The original thread is here, »[Services] ATT phone service question

------------------------

What are the "rules" regarding porting a telephone number from one provider to another ? In our case (work), we currently have TWC biz-class service for phone and internet. We moved to a new location (same city, same zip, 1-2 miles distance) and when we set up the transfer, the rep didn't advise us that a new phone # was required due to us being a different "rate center". From there, it's been a total screw-up on TWC's part... All they can offer now is to keep our old number and pay for "remote call forwarding" each month.

This is a "new" number, created by Time Warner.

So, my question is, what restrictions, if any, are there in regards to "porting" our number if we switch from TWC to ATT for local phone service ? Will ATT be unable to use the old number just like TWC because it's in a different rate center ? Rate centers are defined by the FCC, i.e. TWC, ATT, etc all are bound by the same "boundaries" ?

Does ATT offer a similar call-forwarding option ? I know for landlines they do. Was it called "trunk" something ?

I did call and get pricing for phone service and asked the phone rep and he quickly responded it wouldn't be a problem. When I asked him about U-Verse expansion, he launched into a script about ATT's 4G expansion plans... Makes me hesitant about believing him. Finally, I had made it clear that I just needed pricing but he pushed for our current phone # so he could "get this order placed".

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

Porting is called LNP with the [L] standing for Local.

In general the intent of porting was to stay in the same rate center.

One thing that the POTS companies (ATT, Verizon, etc) still have in common with the cable company phone services (TW, Comcast, etc) is this dependence on the rate centers (which reflect real-world physical machines called switches).

Generally the cable company phone services still go by the rules of the POTS world in this regard. That's why your TW or Comcast modem has to be plugged in at your address, for that matter. It's georestricted as to where you are plugging in, and georestricted as to the rate center.

By contrast, you can escape a lot of these restrictions by porting to independent VoIP companies (or to wireless for that matter).

Suppose you port your numbers to independent VoIP providers such as CallCentric, Anveo, OnSIP from Junction Networks, or many others.

In that case, you have much more freedom. Your original number may still be sitting at the original switch but YOU are accessing the phone service through the internet (NOT through a POTS copperwire and NOT through a fixed-location cable modem).

So you would take your phone adapter (or IP phone) that you programmed for CallCentric or Anveo or OnSIP or whoever, and plug it into ANY internet connection. It can be on the other side of Dayton, or the other side of Ohio, or the other side of the country, and you'll be connected.

Now, whatever VoIP provider you are signing up with DOES have to have a presence in the rate center where your number first came from, but that's probably not an issue in Dayton.

To see if CallCentric can port your number, check here:
»www.callcentric.com/lnp/

That's just one example, I like them but there are many good independent VoIP providers out there.



WhyADuck
Premium
join:2003-03-05

reply to Hall
You could port the number to a prepaid wireless phone, such as the kind you buy at Walmart, and then once a wireless carrier has it, you could port it to Google Voice (Google Voice won't port from a landline carrier, but they will from a wireless. Also they won't do it in all areas, but I don't think Dayton would be an issue). Once Google Voice has it, then you can have Google Voice forward the calls to any landline number in the United States, or you can buy an Obihai VoIP adapter and connect to Google Voice directly (which also lets you make outgoing calls in the United Sates and Canada, but NOT 911 calls), or if you have another brand of VoIP adapter you might be able to use the Simon Telephonics gateway to connect it to Google Voice. All of these things have been discussed in previous threads go I won't go into in detail unless you ask about something specific, but just wanted you to know that porting to Google Voice using the two-step process may be an option for you.


cell14

join:2012-01-04
Miami Beach, FL

reply to PX Eliezer
Same with cell phones. A wireless carrier will not port a number from an area where he does not have a direct presence.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

said by cell14:

Same with cell phones. A wireless carrier will not port a number from an area where he does not have a direct presence.

But it's not so relevant with cell phones.

Wireless portability mainly deals with switching carriers, [not] location.

Location, you take the cell phone with you.

I have a 732 number here in New Jersey. But if I move to Chicago my cell phone will work, and I won't even have to change plans. There's no question of porting.

Yes, the number may still relate to a circuit on a switch back home. But that does not matter for a national cell carrier unless I move to a place that they don't have coverage or which is considered roaming.

cell14

join:2012-01-04
Miami Beach, FL
Reviews:
·localphone.com

well, a real life example. Several years ago, I wanted to have an Alltel prepaid phone as a back up. However, I could not port( or even choose a new) number from my area because Alltel had here only roaming presence. The ( otherwise disastrous) take over of Alltel by ATT/Verizon took care of the issue, since Verizon does have direct presence here I could port my number later and get rid off the Collier county number I got assigned when I started the service.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

Good example.

By extension, though, as wireless carriers consolidate this will be less of an issue....

Especially if customers are with Verizon Wireless or AT&T Wireless (or a MVNO using one of them), most of the people will be able to go most of the places.



Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

reply to WhyADuck

said by WhyADuck:

You could port the number to a prepaid wireless phone, such as the kind you buy at Walmart, and then once a wireless carrier has it, you could port it to Google Voice

This is a BUSINESS number. The MAIN number. How long would that process take and would there be no phone service while this is going on ?


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

reply to PX Eliezer

said by PX Eliezer:

By contrast, you can escape a lot of these restrictions by porting to independent VoIP companies (or to wireless for that matter).

Just to confirm, in this case, switching to ATT won't help us then. They will NOT be able to port our current phone number.

Going to a VoIP provider is something we'll look into further. That's in fact what we have with TW today, yes ? In this case though, it's their phone service over their network. A VoIP provider doesn't have that massive infrastructure overhead and hence the substantially lower monthly price !

Just out of curiosity, what does this mean:

Usage type
Outbound Only Yes

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
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said by Hall:

Going to a VoIP provider is something we'll look into further. That's in fact what we have with TW today, yes ?

Please read my first post again....

------------------------

Whether cable company phone services (such as TW, Comcast, OptimumVoice) are VoIP is almost a philosophical question. But it's not relevant to the solution.

What IS clear is that:

a) They are not POTS.
b) However, they tend to follow the rate center porting restrictions that apply to POTS companies.

Please note that I used the term INDEPENDENT VoIP providers several times.

Most INDEPENDENT VoIP providers probably can port your number. The reason is that although your number will still have an involvement with the original rate center, you will be accessing your phone service via the internet, and hence you could as easily plug in your equipment into an internet connection in Djibouti as in Dayton.

By [Independent] we basically mean NOT a cable company like TW or Comcast, NOR a legacy POTS company like ATT or Verizon.

VoIP companies are highly variable in size, pricing, features, and business model.

Why don't you give a call to OnSIP (Junction Networks) for starters. They are a full-service business-oriented provider. They are not the cheapest, but they should be able to resolve your current situation where you have not been able to port the old numbers.
»www.onsip.com/

PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
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·Optimum Voice
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reply to Hall

said by Hall:

Just out of curiosity, what does this mean:

Usage type
Outbound Only Yes

Where did you see it?

What's the context?

From a phone company, it would simply mean that the particular service is for making calls, not receiving them.


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

said by PX Eliezer:

Where did you see it?

Here: »www.callcentric.com/rate/plans/n···ca_1000/

I see now, under "Products", that they have "Make Calls" plans and "Receive Calls" plans. Obviously you'll want both but they separate them under the guise of "flexibility".


Hall
Premium,MVM
join:2000-04-28
Dayton, OH
kudos:2

reply to PX Eliezer

said by PX Eliezer:

Please read my first post again....

I was ONLY referring to the "type" of service, nothing more.

Checking into OnSIP now...

cell14

join:2012-01-04
Miami Beach, FL
Reviews:
·localphone.com

reply to PX Eliezer
The VOIP/POTS line is getting blurred. In my neighborhood, 90 + % of people who have land line have it through Comcast cable or ATT U verse and those are essentially VOIP services, only with dedicated channels. the traditional POTS is essentially a rural thing where the big providers do not care about broadband.


PX Eliezer
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
·Optimum Voice
·Vitelity VOIP
·Gizmo5

reply to Hall

said by Hall:

I see now, under "Products", that they have "Make Calls" plans and "Receive Calls" plans. Obviously you'll want both but they separate them under the guise of "flexibility".

Yes, this is true with many/most BYOD VoIP providers....

Some people want a PAYG plan for one direction, and a flat-rate plan for the other direction. For that matter, some people just go one-way.

You have flexibility this way, same as at a restaurant.

»www.callcentric.com/products/


nunya
Who is John Galt?
Premium,MVM
join:2000-12-23
O Fallon, MO
kudos:8
Reviews:
·Charter
·surpasshosting
·voip.ms

reply to Hall
I ran into this issue with my business line(s). I was mainly concerned with my published number. The one on my trucks, business cards, signs, advertising, etc...

I was an early adopter of VoIP. I had been using VoIP for years as an "outbound" service. I was still paying "the phone company" $80 a month for a POTS line with no frills.. No CID, no CW, nothing. I couldn't even call out of the exchange without it being a toll call (seriously). All $80 got me was dialtone.

I made the transition to VoIP slowly. At this time LNP was in it's infancy. What I did was port my business line to AT&T wireless. $10 a month. Instead of "forwarding" the service, I got a Telular GSM terminal and used it as a DID for my PBX. Worked great for years.

After a few years, I ported the business number over to VoIP.ms, and now all my PBX terminations are VoIP.

In your case, I would suggest you start simple. Get a line from your provider of choice at your new location. DO NOT cancel at your old location. Instead, port that number to a reputable VoIP provider. You DO NOT have to have VoIP service. You can simply forward your old number to the new location(s) for "shit-tons" less money than what the cable / phone company would charge.

When you get settled in, you can look at using VoIP as an outbound service and still keep POTS as your DID.
--
If someone refers to herself / himself as a "guru", they probably aren't.


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