dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer

Search Topic:
uniqs
6338
share rss forum feed


Michail
Premium
join:2000-08-02
Boynton Beach, FL
kudos:1
reply to kawemt

Re: Blocked website

We had something similar happen on one of our corporate lines. It took days to convince AT&T to even look and acknowledge it was their problem. This was for a $$$$ dedicated enterprise line.

The problem is the people you can contact don't have the knowledge to understand the problem.


stormbow
Freedom isn't FREE
Premium
join:2002-07-31
Simi Valley, CA
reply to kawemt
said by kawemt:

Nope, still not resolved, they told me it had to be something on my end. I am still working on it though.

Explain to them that you have had others test it from different points in their network and it is system wide. Some of up do this for a living.


NetFixer
Bah Humbug
Premium
join:2004-06-24
The Boro
Reviews:
·Vonage
·Comcast Business..
·Cingular Wireless
reply to kawemt
FWIW, it is not just U-verse connections that can't get to the site in question; I can't get to it from my backup AT&T DSL connection either (but Comcast has no problems reaching it).





--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.

jimnct

join:2005-06-11
Simsbury, CT

1 recommendation

reply to kawemt
This is not a problem with u-verse but rather with the AT&T network . I manage a website for a local theater group hosted by GoDaddy. Since Wednesday of this week I have not been able to access this site from my home U-verse network using my Either of my macs, my iPod, iPhones, or my windows 7 laptop. Further investigation I find it's not available form AT&T 3G or 4g networks. Users of our site have complained that it they can not reach either . These users include at least one AT&T DSL user and uverse users. I spent some time on the phone withmy AT&T uverse support. That was getting pointless has I had a real hard time convincing the script monkeys on the support line that this was not related to my home connection but rather an issue with the broder AT&T network.

I then called tech support at GoDaddy which is fortunately staffed by individuals we have graduated beyond script monkey school. We tried serverla things including try to acces via the shared IP. No dice. It's not a DNS issue. The support staff found that it is a known issue and GoDAddy was actively working on the issue with AT&T. No ETA. This was last night about 900 P! Eastern time. I will follow up with them later and if I have news I will update this post.


Michail
Premium
join:2000-08-02
Boynton Beach, FL
kudos:1
reply to kawemt
Our network admin just about had a nervous breakdown trying to work with AT&T on the issue I mentioned above. And we had an expensive, dedicated line.

V7

join:2006-04-14
Dinuba, CA
reply to kawemt
Working here at 5:30pm PST on AT&T U-verse.


woodie

join:2000-09-23
Gulf Breeze, FL
Works for me too, on U-verse internet in northwest Florida.


Lagz
Premium
join:2000-09-03
The Rock
reply to kawemt
It seems to be resolved. I am able to connect now.

Secyurityet
Premium
join:2012-01-07
untied state
reply to kawemt
Yep, fixed.

smurf1
Premium
join:2004-03-18
Anderson, IN
reply to kawemt
works fine on my uverse in indiana