reply to PX Eliezer
Re: [Rant] Best Buy Returns Totally understand where you're coming from PX.
I do try to shop locally as much as possible and down through the years have purchased various items from this store that you linked to.
Also, understand that I'm cheap like a lot of other folks, and if I see a much much better deal, I will buy online from time to time.
I have never purchased a major appliance online but did in fact buy a big screen TV at Amazon. And when I had problems with the TV, Amazon was great in offering to come and get the set and replace it with a new one. It never came to that though as the problems resolved on their own.
I have purchased other items online from BestBuy and never had any problems, but I realize a small appliance weighing around 95lbs, is another story.
We really like the fridge and want to buy one, but BestBuy needs to step up and help us out.
We could probably get them to send another replacement fridge, but I highly doubt that it would arrive unscathed.
What would be so hard to ship one to our local store for us to pick up there?
Just don't get it.....