Topic 'Upgrading phone -- Rogers is nuts' in forum 'Rogers' - dslreports.com

Re: Upgrading phone -- Rogers is nuts

Sat, 09 Feb 2013 15:51:01 EDT

yyzlhr posted :

said by TLS2000:

Yeah good luck, I paid these bastards a $450 early contract termination fee for my iPhone 4 and they refused to give me the unlock code for it, telling me that they "never" unlock phones for anybody even after they finish their contract.

Yup, even though they have new policies and all of your claims have been called into question with no response from you, keep telling people that they're screwed because the picked Rogers.

New policies have you paying the subsidy off, exactly like Wind.

They will now unlock phones for you. That's a new policy as of today.

Let's not let the truth get in the way of your ranting though.

So if I bring my Iphone 4 right at this moment they will unlock it for me because they refused to do it 8 months ago? If they won't do it then don't talk lies here because I'm sure they won't.

You still need an active account for them to process an unlocking request.

Re: Upgrading phone -- Rogers is nuts

Sat, 09 Feb 2013 15:44:39 EDT

elitefx posted : To help further enhance the customer experience, Rogers is also changing its cellphone unlocking policy this March so that customers can unlock their wireless phones as early as 90 days after activating their devices on the Rogers network.

»www.prnewswire.com/news-releases···41.html?

Re: Upgrading phone -- Rogers is nuts

Sat, 09 Feb 2013 08:40:23 EDT

Xstar_Lumini posted :

said by TLS2000:

said by Xstar_Lumini:

So if I bring my Iphone 4 right at this moment they will unlock it for me because they refused to do it 8 months ago? If they won't do it then don't talk lies here because I'm sure they won't.

Re: Upgrading phone -- Rogers is nuts

Fri, 08 Feb 2013 20:57:18 EDT

TLS2000 posted :

said by Xstar_Lumini:

Re: Upgrading phone -- Rogers is nuts

Fri, 08 Feb 2013 14:20:07 EDT

elitefx posted : Yea, and Rogers is nailing some poor bugger BIG TIME on Kijiji selling a pair of Tablets 'cause he's had enough of their shit too..........

said by ANOTHER ROGERS VICTIM :

Selling for only $350. Price is firm because I have a $500 penalty to pay for canceling my plan with them. Also an option to take over plan at $25 a month for 33 months which is cost of the data and then the tablet is free.

Re: Upgrading phone -- Rogers is nuts

Fri, 08 Feb 2013 13:22:18 EDT

Xstar_Lumini posted :

said by Insilin1i:

I always do the hardware upgrades with Rogers because in the end you're going to be paying the same price monthly with or without the subsidized phone. Also when your 3 years ends you can always unlock the phone through Rogers.

Re: Upgrading phone -- Rogers is nuts

Tue, 05 Feb 2013 20:24:39 EDT

elwoodblues posted :

said by yyzlhr:

said by DS256:

@bt. There is no prorating at least for commercial. I lost my phone on Jan 26th and they want $700 to replace my iPhone. My term is up March 3rd so I am doing without until then.

That does not sound right, if your contract ends in a month, you should only have to pay an early upgrade fee of $13 plus the subsidized cost of the phone and admin fee. For an iPhone that would be much less than $700

I called today and somehow the clown on the phone thought i was cancelling my contract (less then 60 days left). He comes up with a $125!!!

First with 60 days left I'm not going to cancel, so when I asked, it was $25 for the data and a minimum of $100 for the voice!!!
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Re: Upgrading phone -- Rogers is nuts

Tue, 05 Feb 2013 15:04:07 EDT

cidknee0 posted : That all depends on the corporate plan they are on. We had one phone lost and it was coming up due in 6 months, no charges.

But other companies I've worked at it was full price.

Re: Upgrading phone -- Rogers is nuts

Tue, 05 Feb 2013 14:20:47 EDT

yyzlhr posted :

said by DS256:

@bt. There is no prorating at least for commercial. I lost my phone on Jan 26th and they want $700 to replace my iPhone. My term is up March 3rd so I am doing without until then.

Re: Upgrading phone -- Rogers is nuts

Tue, 05 Feb 2013 09:20:56 EDT

HiVolt posted : Well I just bought my new iPhone5 unlocked last night (yay Jailbreak). Rogers and their contracts can go fudge themselves.

And god damn, LTE is fast.

[att=1]
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F**K THE NHL. Go Blue Jays 2013!!!

Re: Upgrading phone -- Rogers is nuts

Sat, 02 Feb 2013 14:08:30 EDT

DS256 posted : @bt. There is no prorating at least for commercial. I lost my phone on Jan 26th and they want $700 to replace my iPhone. My term is up March 3rd so I am doing without until then.

Re: Upgrading phone -- Rogers is nuts

Sat, 02 Feb 2013 08:37:39 EDT

TypeS posted : Hmm, every year Rogers offers me a new phone to renew my contract, Im usually middle way into my contract, to keep renewing again. Usually is a free phone or somewhere $50-100. Got offered a SGSIII for $99 back in November if I signed up for just one year past my current contract end date.

I've been a Wireless customer for 12 years now though, maybe they keep throwing me bones to stay. I make a lot of use of their LTE coverage, and I have the Super 6GB plan as well, ONE number is really handy when Im at work on the computer too, not much incentive to move to WIND atm. I always pick a phone that I know can go on WIND if I wanted to though (currently on the Xperia Ion).

I think the iPhones are probably just the most expensive phone cost wise for them to subsidize. If you think Rogers is robbiing people blind, the way Apple strong arms carriers with insane profit margins is worse. The "early ugrade fee" smells like BS though if you're in your last year. I got an email back in April offering Droid Razr or the most recent BB Bold for my account, I call, they wanted to charge that fee too. I had the same reaction "Um you contacted me offering... wheres the deal?"

Re: Upgrading phone -- Rogers is nuts

Sat, 22 Dec 2012 08:04:57 EDT

elwoodblues posted : I pay less then 40 with tax,so about the same,only I'm limited to 6gb of data (which frankly for a mobile phone is plenty)

Re: Upgrading phone -- Rogers is nuts

Thu, 20 Dec 2012 16:12:43 EDT

canDarian posted : I don't know how anyone could go under contract on a phone,there not unlocked and the prices are freaking insane
I have used Petro Canada for years and will use it for years to come,it's 38 bucks for 300 mins and unlimited text and internet.

Alot easier to sell your unlocked GSM and use that to fund your upgrade then deal with these i-DOTS

Re: Upgrading phone -- Rogers is nuts

Thu, 20 Dec 2012 10:30:35 EDT

c2roth posted : I'm in a similar boat right now. In the last year of a 3 year contract with Bell (Expires in May 2013). I get at least one text msg a week telling me I am eligible for an upgrade. If I choose to upgrade before end of the year they'll waive the $35 upgrade fee, only then for me to pay full price for the phone I want ($495) unless I sign another 3 year contract. Gosh they're dense. I'll be waiting until the end and by then BB10 devices will be aplenty.

Re: Upgrading phone -- Rogers is nuts

Wed, 19 Dec 2012 21:49:21 EDT

elwoodblues posted : So yesterday I get a "letter" from Rogers offering the same upgrade deal, but this time it's all "free".

I checked out the fine print, Iphone 5 is not included in any deal.

The new hardware upgrade business started Jan of this year, it doesn't apply to my contract that started up in 2010.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 11:20:00 EDT

yyzlhr posted :

said by J E F F:

said by bt:

said by J E F F:

Wind pays off 10% of your monthly bill off of your WindTab. So if you got a $200 phone for free, and you cancel after 6 months, and you had a $40 plan, you'd owe $200 minus $24 (6 months * $4). Not sure how Rogers does it now

I think Rogers does equal division now - the % of the subsidy you have to pay back is equal to the % of the term left on your contract.

I think that that is true, however, from what I can tell, data is still separate from the Economic Recovery Fee. So an additional $100 on top of it. However, the site is unclear to exactly what they mean, despite "in other words".

The economic recovery fee is split into a voice and data portion. However, with most premium smartphones the "recovery fee' aka the subsidy is heavily shifted towards the data side. For example the galaxy s3 typically carries a voice subsidy of only $50 and the rest of the subsidy is from the data side.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 11:15:21 EDT

HiVolt posted :

said by J E F F:

Just a little pissed off because I have issues with the phone, and Rogers is doing little to help, despite that it is still under warranty.

fry it, if they refuse to help... PM me if you need help with that.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 11:11:25 EDT

J E F F posted : My early upgrade fee is $195, not sure what my ETF is though.

Just a little pissed off because I have issues with the phone, and Rogers is doing little to help, despite that it is still under warranty.
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 11:09:58 EDT

bt posted : Yep.

And the administrative fee. And the "Day ending in Y" fee. And the "Hah! You really thought it would be that easy?" fee. And the fee for incurring extra fees.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 11:07:59 EDT

HiVolt posted : I'm going to run out my contract with Rogers then explore my options...

I might even ride it out with the iPhone 4...

Right now it would cost me $400 in ETF fees... no freakin way.
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Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 10:54:30 EDT

J E F F posted :

said by bt:

said by J E F F:

I think Rogers does equal division now - the % of the subsidy you have to pay back is equal to the % of the term left on your contract.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 10:27:13 EDT

bt posted :

said by J E F F:

I think Rogers does equal division now - the % of the subsidy you have to pay back is equal to the % of the term left on your contract.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 10:22:51 EDT

J E F F posted : If you're just looking for data, why not just get the rocket stick at $5 a month for the Flex plan, it goes to $17 for 250 MB and $37 for 5GB.

Although that is the one issue with Wind...lack of coverage.
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 10:21:04 EDT

J E F F posted : Wind pays off 10% of your monthly bill off of your WindTab. So if you got a $200 phone for free, and you cancel after 6 months, and you had a $40 plan, you'd owe $200 minus $24 (6 months * $4). Not sure how Rogers does it now, but it's $10 per month for data to maximum $100 and $20 per month up to a maximum of $400, so regardless if you cancel after 6 months or a year and a half, you're out $500. Wind at least is clear and honest about it.

With Wind, your balance will NOT be paid off after 36 months, their promise is to $0 balance your phone in the 37 month.

Again, though, you can't compare the two services. How much would Rogers charge for Canada/USA wide unlimited, unlimited incoming, caller ID, unlimited Data (but throttled after 6GB) 1 cent international calling (to non-cell phones), unlimited global texting and voice mail?

Well, a hell of a lot more than the $40 that Wind charges. Closest thing I can find with Rogers is $105 for a similar service (not everything though) But it would be unlimited Canada and 6GB of data only. I don't believe that includes voice mail and caller ID. (nor US wide calling)
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 10:03:34 EDT

HiVolt posted :

said by J E F F:

If you don't spend a lot of time up there....I think Wind does have roaming packages, or you could put call forwarding to a different provider -- I am thinking Petro Canada, when you're up north. Petro Canada is $25 and it's good for 120 days I believe.

It's not voice minutes that worry me, it's the data roaming. Wind roaming is $1 per Megabyte... So yeah, no thanks...
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Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 09:56:42 EDT

J E F F posted :

said by HiVolt:

said by yyzlhr:

It's all changed now. You must wait until the contract associated with your last subsidized device is over in order to upgrade with no early upgrade fee.

Wow, first it was you couldnt upgrade after 1 year, then you cant upgrade after two years? wow...

Fuck them next phone i am not going on a contract for...

If only Wind had coverage up north in cottage country I'd be off Rogers in a flash.

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 09:55:00 EDT

J E F F posted : Rogers has lost it.

I got a mailing from them telling me I can upgrade to two phones, for $190 a month for shared minutes and internet (10 GB, I think).

$190...these people must think the public is insane.
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein

Re: Upgrading phone -- Rogers is nuts

Fri, 14 Dec 2012 08:38:28 EDT

Paolo posted : you dont know how many ppl are dying to pay the early upgrade fee, ie more money, to upgrade to a phone sooner. people dont think they just pay pay pay
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Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 15:21:54 EDT

yyzlhr posted :

said by elwoodblues:

said by Insilin1i:

But you are stuck for 3yrs, with an unlocked/no contract deal, you can jump at the first good deal that comes along.

There is some merit to that point. The big 3 doesn't often come up with good deals and if they do, they are subsequently copied by everyone else anyways.

Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 11:32:22 EDT

elwoodblues posted :

said by Insilin1i:

But you are stuck for 3yrs, with an unlocked/no contract deal, you can jump at the first good deal that comes along.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......

Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 11:24:39 EDT

Insilin1i posted : It actually ends up being the same price as a regular unlocked iPhone since they offer you a $50 hardware upgrade credit at the beginning, well when you submit for it online.

Well it makes sense for some I guess, for me it was that they would only give me $20 in credits every month if I signed for 3 years. So I might as well get a phone since I'll pay the same price every month with it or without it.

Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 09:06:43 EDT

HiVolt posted :

said by Stewy:

said by Insilin1i:

Also when your 3 years ends you can always unlock the phone through Rogers.

For $50

Yeah, what a ripoff, and especially in the case of an iPhone it requires no part on their action except sending the unlock request to Apple's servers so you can restore your phone thru iTunes and it unlocks that way.
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Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 08:58:10 EDT

Stewy posted :

said by Insilin1i:

Also when your 3 years ends you can always unlock the phone through Rogers.

For $50

Re: Upgrading phone -- Rogers is nuts

Thu, 13 Dec 2012 08:04:08 EDT

Insilin1i posted : I always do the hardware upgrades with Rogers because in the end you're going to be paying the same price monthly with or without the subsidized phone. Also when your 3 years ends you can always unlock the phone through Rogers.

Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 19:35:41 EDT

HiVolt posted :

said by yyzlhr:

Well Rogers essentially switched to a similar system to Wind where you put your phone subsidy on a "tab" and if you want to upgrade early you need to pay off your tab. Just like the Wind, the tab is completely paid off within 3 years, or 2 if you take a two year contract instead. The difference is that the Rogers tab reduces faster then the wind tab as they use different formulas to calculate how much is paid off each month.

Sure, but can't compare the monthly rates Rogers vs Wind... Not even close, as rogers nickel and dimes you on every feature...
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Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 19:08:56 EDT

yyzlhr posted :

said by HiVolt:

said by yyzlhr:

It's all changed now. You must wait until the contract associated with your last subsidized device is over in order to upgrade with no early upgrade fee.

Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 19:07:35 EDT

HiVolt posted : Haha, I just checked my elgibility online on the Rogers site... My contract expires Oct 1st 2013.

iPhone 5 32GB Price before $50 HUP credit $329
Early Upgrade fee $130
Admin Fee $35

Total $494
Total w/tax $558

ROFLMAO... They can lick my you know what for that price... I'd rather pay $350 more and have an unlocked and contract free device that I can resell at a premium in the future due to it being unlocked.
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Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 18:58:58 EDT

HiVolt posted :

said by yyzlhr:

It's all changed now. You must wait until the contract associated with your last subsidized device is over in order to upgrade with no early upgrade fee.

Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 18:55:38 EDT

yyzlhr posted : It's all changed now. You must wait until the contract associated with your last subsidized device is over in order to upgrade with no early upgrade fee.

Re: Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 18:35:20 EDT

HiVolt posted : I thought anyone with 2 years into the 3 year term qualifies for the same price as a new client on a 3 year deal.

Given that your term is nearly ending, you should have no trouble doing that, not $400 lol...

Upgrading phone -- Rogers is nuts

Wed, 12 Dec 2012 17:54:08 EDT

elwoodblues posted : So my cell contract is up in April and Robbers has been calling saying I "qualify " for an early upgrade.

So I finally answer the call and I said that I was possibly interested in the iPhone 5.

My "early" upgrade is over 400 bucks!

WTF they called me not the other way around!
I figured I'd start the negations late January but this is nuts.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake.......