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TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

[OUTAGE REPORT] December 12th, 2012 6:00PM

Hello,

We are currently experiencing an RF outage in the Etobicoke area (Scarlett POI). A master ticket has been opened for this issue and we are working to have this resolved ASAP.

Thank you,
Keith

buttaknife

join:2007-06-01
I seem to be up and running

Zyzomys

join:2008-05-23
Cantley, QC
I have been getting disconnects every few minutes since 4:30 pm and it continues.

activoice

join:2008-02-10
York, ON
reply to TSI Outages
Hmm must be just Etobicoke, I live close to Jane and Dundas, so I'm connected to Scarlett Rd, and have no disconnects...

My router actually shows that I've been connected for almost 17 days.

(Knock on wood...)


JonF
Premium
join:2012-11-22
Chatham, ON
reply to Zyzomys
Hello Zyzomys,

Could you send us the modem's power levels?

Connecting to the modem direct, opening a web browser and entering 192.168.100.1.

Please copy and paste the info here.
--
TSI Jon F (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee (»»TekSavvy FAQ »Official support in the forum )
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