| reply to medbuyer
Re: [Rant] ownyourmodem.com Only the service provider is entitled to own and hook-up service or make provision for such. On the other hand, anyone is allowed to own a modem and sell it off if and when they no longer want or need it. As such, one has no specific reason to presume that the modem they purchase anywhere is "stolen" (except when they do--when buying from sites and sellers who have a history of selling stolen property, such as this one apparently).
And, really, Comcast is so concerned about some cheap (used now) modem that it's willing to blow off customers willing to give them a bundle of money every month amounting to more than the modem is now worth? (Actually, I guess this isn't at all surprising from an ISP that continually charges customers a modem rental fee even when they've been using a modem they legally own and are on record with Comcast as owning.) They should simply reclaim it into their system and credit the new/existing customer with a finder's fee and move on... build up some good will. (Yeah, sure--I'm holding my breath as I type.)
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"...but ya doesn't hasta call me Johnson!" |
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| said by NotTheMama:Only the service provider is entitled to own and hook-up service or make provision for such.
I agree with you...
said by NotTheMama:On the other hand, anyone is allowed to own a modem and sell it off if and when they no longer want or need it.
Completely agree...except that some buyers turn out to be the wrong people that modems shouldn't be on their hands...
said by NotTheMama:As such, one has no specific reason to presume that the modem they purchase anywhere is "stolen" (except when they do--when buying from sites and sellers who have a history of selling stolen property, such as this one apparently).
I don't see anywhere mentioning that the site was selling stolen modems. I did say that the seller may have gone on a flea market, ebay or craigslist shopping spree and tried to turn it around on his site to unsuspecting buyers. Again, with that site not knowing the full condition of the modem and neither Comcast.
said by NotTheMama:And, really, Comcast is so concerned about some cheap (used now) modem that it's willing to blow off customers willing to give them a bundle of money every month amounting to more than the modem is now worth? (Actually, I guess this isn't at all surprising from an ISP that continually charges customers a modem rental fee even when they've been using a modem they legally own and are on record with Comcast as owning.) They should simply reclaim it into their system and credit the new/existing customer with a finder's fee and move on... build up some good will. (Yeah, sure--I'm holding my breath as I type.)
customer who bought from legit stores and got legit modems can activate it with their comcast service and that's been well documented here specially those who want to avoid paying the equip. fee of $7. they key to it is making sure you return their modem and document that return or have a receipt to back it up. Comcast does have issues with customer returning their modems.
Comcast is running a business and you are basically agreeing by paying a monthly to subscribe to their service....if you don't like who they run their business, you can look somewhere else...
again, this whole thing won't happen if buyers like the OP would do a little research... |
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| reply to FBGuy
The Comcast technician told me that a lot of these modems come from people who really don't care about their credit score. They walk away from their Comcast service without returning the modem and just take whatever ding their credit score takes. |
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 pflogBueller? Bueller?Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3 | said by mainesail:The Comcast technician told me that a lot of these modems come from people who really don't care about their credit score. They walk away from their Comcast service without returning the modem and just take whatever ding their credit score takes.
These people are dumb beyond comprehension to think $75 is worth the ding to their credit, all while committing fraud. 
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"I drank what?" -Socrates |
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| reply to medbuyer
Yeah, I don't think most sites/sellers promote their products as stolen.  But, yeah, some little research will show which ones really are not reputable, if not out and out thieves.
Modems are the least of my concerns about returning to Comcast.
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"...but ya doesn't hasta call me Johnson!" |
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| said by NotTheMama:Yeah, I don't think most sites/sellers promote their products as stolen.
of course they wont....they're actually returns just like what the OP said...why do you keep on thinking it's stolen?
said by mainesail:The Comcast technician told me that a lot of these modems come from people who really don't care about their credit score. They walk away from their Comcast service without returning the modem and just take whatever ding their credit score takes.
said by NotTheMama:Modems are the least of my concerns about returning to Comcast.
and you're contributing to it by not returning it...
said by pflog:These people are dumb beyond comprehension to think $75 is worth the ding to their credit, all while committing fraud.
and get a ding in your credit score for a modem that costs $75 just like pflog  said... |
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 FBGuyPremium
join:2005-03-19
Evanston, IL | reply to mainesail
yeah, but you'd get your money back and they might lose the ability to accept credit card payments. |
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| reply to medbuyer
Because "stolen" is how Comcast for the most part views them? (But that wasn't actually what I was talking about.)
You're not talking to me, right? 'cause I returned Comcast's modem to them. And I do view not returning someone else's property as "theft". (I also still have both of my own modems.)
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"...but ya doesn't hasta call me Johnson!" |
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| said by NotTheMama:Because "stolen" is how Comcast for the most part views them? (But that wasn't actually what I was talking about.)
they might be after Comcast sees people not returning them...
said by NotTheMama:You're not talking to me, right? 'cause I returned Comcast's modem to them. And I do view not returning someone else's property as "theft". (I also still have both of my own modems.)
I was replying to what you said...
said by NotTheMama:Modems are the least of my concerns about returning to Comcast.
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pflogBueller? Bueller?Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3 | I think he meant he has other concerns about returning to Comcast as a customer. 
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"I drank what?" -Socrates |
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| said by pflog:I think he meant he has other concerns about returning to Comcast as a customer.
said by NotTheMama:Modems are the least of my concerns about returning to Comcast.
his statement made it sound like he's a customer.. |
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| reply to pflog
said by pflog:I think he meant he has other concerns about returning to Comcast as a customer.
And we have a winner!! Yes, that's what I meant (thank you), and while I thought it was clear, I suppose I can see how what I said was misinterpreted. (This is a forum after all and posters do drop words and typo all the time--even me [though rarely(?) ].)
Anyway, not a customer right now -- was a customer at one time -- have been thinking about the possibility of returning via one of their promotions... and here we are.
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"...but ya doesn't hasta call me Johnson!" |
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 camaro92Question everythingPremium
join:2008-04-05
Westfield, MA | reply to mainesail
I had a quick question about your situation, did you give them the MAC address of the modem that you bought on the website? |
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| said by camaro92:I had a quick question about your situation, did you give them the MAC address of the modem that you bought on the website?
I didn't because the technician who came to install our new service called in either the serial number or the MAC address. |
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 not
@comcast.net | reply to jlivingood
Why should we give Comcast more money when we can find the same NEW modems at other reputable places online. Anyone going to eBay to buy stuff deserves what they get for being too cheap to just buy a new $70 or $90 modem. I'm sorry, and I'm all for saving some money, but if that's too much for you, then your monthly Internet bill will probably be too much for you too. |
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 THZNDUPDeorum Offensa Diis CuraePremium
join:2003-09-18
Lard
kudos:2 | said by not :Why should we give Comcast more money when we can find the same NEW modems at other reputable places online. Anyone going to eBay to buy stuff deserves what they get for being too cheap to just buy a new $70 or $90 modem. I'm sorry, and I'm all for saving some money, but if that's too much for you, then your monthly Internet bill will probably be too much for you too. Other reputable places online?
Such as....ummmmm....Amazon?
That's where the link ends up.
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one should not increase, beyond what is necessary, the number of entities required to explain anything |
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JoelC707Premium
join:2002-07-09
West Point, GA
kudos:5 | reply to mainesail
said by mainesail:Thanks for the tip on the credit card. I'll start the process with AMEX today. Did you pay directly with your CC or did it go through PayPal? If it went through PayPal I strongly urge you to try everything you can through them first. If they brush you off like ebay did then of course feel free to go through AMEX but there's something you should be aware of.
If you file a chargeback for a charge through PayPal that will negatively affect YOUR PayPal account. They will terminate your account and ban any linked bank/CC accounts from being used in the future (in other words you're free to open another PayPal account, but you'll need to attach a different bank and CC account to it).
On the other hand, if you paid the seller directly with a CC then go right ahead and file away, nothing to worry about there. |
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| reply to THZNDUP
said by THZNDUP:said by not :Why should we give Comcast more money when we can find the same NEW modems at other reputable places online. Anyone going to eBay to buy stuff deserves what they get for being too cheap to just buy a new $70 or $90 modem. I'm sorry, and I'm all for saving some money, but if that's too much for you, then your monthly Internet bill will probably be too much for you too. Other reputable places online? Such as....ummmmm....Amazon? That's where the link ends up. apparently the anon poster also didn't do his / her homework and or do research...
just blatantly coming up with his own conclusion... |
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THZNDUPDeorum Offensa Diis CuraePremium
join:2003-09-18
Lard
kudos:2 | mynewmodem.com, ownyourmodem.com, Comcast.net, EBay.com, close enough for the interwebs......... 
I'd trust Amazon to weed out poor vendors before I would EBay. As well as handling any seller 'problems' better.
Even from 'Bargain Equipment', who's Comcast/Amazon listing, BTW, does reflect their J model Zoom as being 'New' not 'in new condition' as ownyourmodem does.
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one should not increase, beyond what is necessary, the number of entities required to explain anything |
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camaro92Question everythingPremium
join:2008-04-05
Westfield, MA Reviews:
 ·Comcast
| reply to mainesail
Prob. the MAC is your problem, Google "diagnostic modems" I am leaning towards that the stand up people you ordered from are reusing modems that have been banned because they stole the modems certs and MAC to use. Just a shot in the dark. I have provisioned many modems for family friends etc. on Comcast and they took every unit I bought. |
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