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prisonerofcs
join:2010-07-15
Ocala, FL

prisonerofcs

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[Internet] New install in Ocala FL, old DVR?

I just moved to a new home and had Brighthouse installed. I previously had Dish network and was excited about having cable vs. satellite.

We were given the Scientific Atlanta 8300HDC for our whole home DVR. It didn't come with any instructions short of a few pointers from the installer to my wife. (overall the installer was very professional, and did a good job)

I started using the DVR and noticed that it takes several seconds to change channels, experiences delays rewinding or fast forwarding, and and seems much slower than the my old dish DVRs in every way.

I looked online and it appeared that the 8300HDC is a very old DVR. Is there newer equipment that I can request from Brighthouse that would improve my experience?