Topic 'voip.ms Toronto servers' in forum 'Canadian Broadband' - dslreports.com

Re: voip.ms Toronto servers

Sat, 19 Jan 2013 19:54:55 EDT

knightdsl posted : This is an awesome thread. I have tried Toronto and Montreal after I started Voip last week before I settled on the Tampa server a couple of days ago. So far no issues.

Re: voip.ms Toronto servers

Sat, 19 Jan 2013 11:32:43 EDT

graniterock posted : Agreed... I forgot to power cycle the phone in the morning and wife was without service until I got home. Not really sure why they couldn't keep services going at the old IP address for 24 hours or so until people propagated over.

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 21:39:21 EDT

El Quintron posted :

said by graniterock:

Does anybody know if this has anything to do with them switching to another provider (as discussed on this thread or somewhere else on this board?)

Probably, but either way a proper contingency would have been nice. I'm glad I have a land line right now.

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Support Bacteria -- It's the Only Culture Some People Have

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 18:29:47 EDT

graniterock posted : Does anybody know if this has anything to do with them switching to another provider (as discussed on this thread or somewhere else on this board?)

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 15:47:35 EDT

dillyhammer posted :

said by El Quintron:

I've been getting emails all week about their fiddling. I hope it settles down soon, if not when my credit expires I'm moving on.

Yeah man. I'm pretty miffed myself. I've been looking around, but not too seriously. Yet.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 15:41:20 EDT

El Quintron posted :

said by dillyhammer:

Fiddling is already scheduled for the Chicago servers, for Jan 22 after 1am, just got the email notification. FYI.

Mike

I've been getting emails all week about their fiddling. I hope it settles down soon, if not when my credit expires I'm moving on.
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Support Bacteria -- It's the Only Culture Some People Have

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 14:02:03 EDT

dillyhammer posted :

said by mlord:

Now on the Chicago servers, until they start fiddling with those. Ugh.

Fiddling is already scheduled for the Chicago servers, for Jan 22 after 1am, just got the email notification. FYI.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 13:10:58 EDT

mlord posted : Yeah. The montreal servers went offline (early, before the short-notice scheduled change) last evening, leaving us without phone service until we noticed a few hours later.

Now on the Chicago servers, until they start fiddling with those. Ugh.

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 12:44:18 EDT

Gone posted : They're moving their Montreal servers too. Got the email a day or two ago about it.

Re: voip.ms Toronto servers

Fri, 18 Jan 2013 12:34:54 EDT

dillyhammer posted : I've actually switched back to the Toronto servers. Looks like they've been re-provisioned elsewhere, and seem solid.

No sooner had I moved everything over to the Montreal servers, they got all wonky too. Dropped calls. Some minor packet loss.

Everything seems to be fine now [knocks on wood].

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Thu, 17 Jan 2013 12:56:29 EDT

Gone posted : I've been using Dallas for voice in addition to fax for the last few weeks. It's been working well.

Re: voip.ms Toronto servers

Thu, 17 Jan 2013 12:40:20 EDT

GreenEnvy22 posted : Chicago has been rock solid, until now. Chicago was down for an hour or so this morning. Support confirmed they did emergency maintenance.
Appears to be back to normal now.

Re: voip.ms Toronto servers

Sat, 22 Dec 2012 19:54:16 EDT

graniterock posted :

said by Gone:

Yeah, the Obi ATAs blow any of the new Cisco junk out of the water. I run the 202s myself. I had all sorts of issues with the connection randomly dropping (even during calls) and often times not reconnecting until the ATA was rebooted. Ocassionally had one-way audio issues, the wonderful multiple "Hello Hello" when a call came in, etc. Replaced them with Obi202s, and not only have the voice lines been 100% solid and not dropped once with all of the CQ issues resolved, but the fax has been 100% reliable - and even at 33.6 - when it was 50/50 with the Ciscos. I seriously don't know how they can sell those pieces of shit.

The Obi is great... I like that I can remotely change settings with it too. I do get the Hello hello occationally still. But I blame voip.ms but would be willing to conceed it could be a connection issue but I feel this is unlikely.

Re: voip.ms Toronto servers

Sat, 22 Dec 2012 15:12:03 EDT

BliZZardX posted :

said by MaynardKrebs:

said by dillyhammer:

said by BliZZardX:

I am a huge fan of the Panasonic KX-TGP55 deskphone + handsets.

$250 for the set, $80 a pop on the handsets.

That's $410+HST out of the box for my deployment. Do you know how much single malt scotch that is?

Not. Going. To. Happen.

:)

Mike

About 2 bottles of Johnnie Walker Blue.
I have an unopened one here, just waiting for a few friends to drop by......

It depends how you use your phones, ah? From my perspective, I'm saving hundreds a month by not paying Bell POT's extortionist LD rates when I call an overseas mobile ($0.025/min to SFR Mobile at CWUS vs. $1.39/min at Bell), so the cost of a real IP phone is dirt cheap. :)

I have tried quiet a few hardware phones, always purchased through 8774e4voip. If you just need a basic deskphone, I found the snom 710 has the best value/features. If you need cordless handsets for a household I really dig the Panasonic's long term value because they don't have proprietary battery packs and are super easy to replace. The cheapest I see, you can get a TGP500 with 3 TPA50 handsets for $335 with shipping via UPS from 8774e4voip, or $355.50 from "CE Showroom" on Amazon. Can also save about 40 bucks COD if the sellers will ship with USPS instead of UPS ($8 brokerage fee at Canada Post vs $51.20 at UPS).

Re: voip.ms Toronto servers

Fri, 21 Dec 2012 21:46:27 EDT

BliZZardX posted : FWIW over the next few weeks I will be porting the numbers I manage from voip.ms to fongo (freephoneline), dropping voip.ms, and routing all international calls through a callwithus trunk - they have the best INTL rates I've seen anywhere.

Before I had all 3 in a filter on my PBX that selected the least-cost-route for each call, but voip.ms just became redundant when CWUS is giving the same or cheaper + free toll-free calling.

I didn't do this sooner because I was still testing out freephoneline. Happy to report I've only experienced 2 short outages since I signed up this summer.

In the end no one really needs more than 2 trunks - one for free local calling and one for cheap * reliable international.

Re: voip.ms Toronto servers

Fri, 21 Dec 2012 12:39:58 EDT

TOPDAWG posted :

said by sil:

thanks for this thread... i've been having instability and didn't realize it could be a server issue... i've migrated off the toronto servers, thanks again

I know right I had people calling me and the call being dropped when when I picked up and it would ring on my side like 5 times on the other like 2 times. changed servers all is good now.

Re: voip.ms Toronto servers

Fri, 21 Dec 2012 09:53:08 EDT

sil posted : thanks for this thread... i've been having instability and didn't realize it could be a server issue... i've migrated off the toronto servers, thanks again

Re: voip.ms Toronto servers

Thu, 20 Dec 2012 21:10:55 EDT

Gone posted : Yeah, it might be worthwhile. If a higher current power adapter resolves all the issues, the SPA-112 really wouldn't be all too bad.

Re: voip.ms Toronto servers

Thu, 20 Dec 2012 20:18:43 EDT

zacron posted : Ya, the power supply that comes with it seems to be under current as I slowly upped the current to it with my bench supply until I was able to make it work properly with a typical handset until I finally put a little more than it's rated for.

I don't have a schematic for the thing but to my recolection when I opened it up, it was ok with the changes.

Giver a try, might help BUT some other revisions MIGHT be built differently... so beware of this.

Zacron
--
"Recognize, Realize, and Repent"

Re: voip.ms Toronto servers

Thu, 20 Dec 2012 20:11:22 EDT

Gone posted :

said by zacron:

I upped the input current to 2.5A and it's working like a charm :)

Seriously? Wow.

Re: voip.ms Toronto servers

Thu, 20 Dec 2012 18:22:08 EDT

zacron posted :

said by Gone:

said by TomTor2 :

Not sure why people complain so much on SPA-122. I have one and it has been working perfectly for the last 3 months or so. I have two separate lines on it (both use voip.ms) and no problems at all. What kind of problems do you experience with it, exactly? Maybe a firmware upgrade would help? Also, make sure you configure it exactly as explained on voip.ms wiki, especially the timeout part.

Yes, I know what I'm doing and I've had more than one in service that have exhibited identical problems. Always update the firmware. They're pieces of shit, end of story. I am not the only one who feels this way either. Go search the VoIP forum here or through Google and you'll see the complaints are not limited to just me.

Furthermore, if it was an issue on my end, I would have exhibited the same issues with the Obi202. I do not. Therefore, the rest is obvious - avoid the SPA-1x2 series ATAs like black death!

I upped the input current to 2.5A and it's working like a charm :)

Zacron
--
"Recognize, Realize, and Repent"

Re: voip.ms Toronto servers

Wed, 19 Dec 2012 23:14:38 EDT

TOPDAWG posted : man thank god for this thread. phone has been an asshole for the last two weeks. changed servers all seems to be good now.

Re: voip.ms Toronto servers

Tue, 18 Dec 2012 13:13:35 EDT

Gone posted :

said by TomTor2 :

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 23:09:22 EDT

MaynardKrebs posted :

said by dillyhammer:

said by BliZZardX:

I am a huge fan of the Panasonic KX-TGP55 deskphone + handsets.

$250 for the set, $80 a pop on the handsets.

That's $410+HST out of the box for my deployment. Do you know how much single malt scotch that is?

Not. Going. To. Happen.

:)

Mike

About 2 bottles of Johnnie Walker Blue.
I have an unopened one here, just waiting for a few friends to drop by......

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 22:58:59 EDT

anon posted : Not sure why people complain so much on SPA-122. I have one and it has been working perfectly for the last 3 months or so. I have two separate lines on it (both use voip.ms) and no problems at all. What kind of problems do you experience with it, exactly? Maybe a firmware upgrade would help? Also, make sure you configure it exactly as explained on voip.ms wiki, especially the timeout part.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 12:33:26 EDT

dillyhammer posted :

said by BliZZardX:

I am a huge fan of the Panasonic KX-TGP55 deskphone + handsets.

$250 for the set, $80 a pop on the handsets.

That's $410+HST out of the box for my deployment. Do you know how much single malt scotch that is?

Not. Going. To. Happen.

:)

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 12:01:35 EDT

EUS posted : Good to know, thx. 3 yrs ago, I had a choice of a PAP2T, or a Chinese knockoff PAP2T from ebay which overheated.
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~ Project Hope ~

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 11:46:39 EDT

Gone posted : Yeah, the Obi ATAs blow any of the new Cisco junk out of the water. I run the 202s myself. I had all sorts of issues with the connection randomly dropping (even during calls) and often times not reconnecting until the ATA was rebooted. Ocassionally had one-way audio issues, the wonderful multiple "Hello Hello" when a call came in, etc. Replaced them with Obi202s, and not only have the voice lines been 100% solid and not dropped once with all of the CQ issues resolved, but the fax has been 100% reliable - and even at 33.6 - when it was 50/50 with the Ciscos. I seriously don't know how they can sell those pieces of shit.

I'm running an SPA2100 at home. I haven't had any issues with it, but ATAs of that era were designed by the same guys who do the Obi ATAs right now. So were the PAP2Ts. Those ATAs are pretty solid as it is, even though they're getting a bit long in the tooth. Upgrading to an Obi unit would provide you with a much upgraded feature set, but as far as picking up the phone and dialing or your phone always ringing when your number is called it shouldn't be much different.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 11:44:10 EDT

EUS posted : I know what you're saying, but I wish to stick with an ATA solution.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 11:37:54 EDT

BliZZardX posted : I am a huge fan of the Panasonic KX-TGP55 deskphone + handsets. I don't use ATA's if I can avoid them, the problem is everyone wants to spend the least money possible on the switch to VoIP and ATA's at the cheapest. People seem to like Obi ATA now days.

If you can afford to spend 3-4x more, Panasonic's cordless handsets have standard/easily replaced rechargeable AA batteries and if they aren't physically damaged your phones last forever.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 11:32:23 EDT

EUS posted :

said by Gone:

Heh, comparatively speaking I've had no issues with voip.ms on the Chicago server. Everything I've had issues with has all been issues on my side that I eventually resolved myself. We use the service with a business and the reliability of the service has not been called into question at any time.

And seriously, if you're using one of the new Cisco ATAs like the SPA-112 or SPA-122 throw the thing in the garbage. They're junk.

What equipment do you suggest to use instead?
My old pap 2t is still going strong, but I may be setting some people up, and will require some new ata's.
--
~ Project Hope ~

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 11:01:18 EDT

Gone posted : Heh, comparatively speaking I've had no issues with voip.ms on the Chicago server. Everything I've had issues with has all been issues on my side that I eventually resolved myself. We use the service with a business and the reliability of the service has not been called into question at any time.

And seriously, if you're using one of the new Cisco ATAs like the SPA-112 or SPA-122 throw the thing in the garbage. They're junk.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 10:20:40 EDT

mlord posted : Yeah, voip.ms has been pretty wretched here too for the past 6 months. Most incoming calls end up with one-way voice on the first attempt, and we had our DID completely offline (without knowledge of it) for 10 days. Outgoing calls work fine, of course, but nobody could call us on it.

Thankfully, we've migrated to using our mobiles for most stuff now; the house line (voip.ms) is much more rarely used.

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 08:26:38 EDT

dillyhammer posted :

said by graniterock:

Another vote for the Montreal server. I find it much more reliable than Toronto. Although occasionally I get dead air when I try to dial out or I have to say hello an extra time or two when answering a call.

Yeah I get the dead air and the extra "hellos" too. But that's just lately. Never used to happen.

IMNSHO, service quality with voip.ms has actually deteriorated recently. Technical issues... less then stellar and somewhat laggy support...

I find myself less happy than I was.

If it continues, I'm going to shop around. I like the features and ridiculously low prices voip.ms offers, but if they're coming now at the price of reliability I'll take a pass.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Mon, 17 Dec 2012 00:51:09 EDT

graniterock posted : Another vote for the Montreal server. I find it much more reliable than Toronto. Although occasionally I get dead air when I try to dial out or I have to say hello an extra time or two when answering a call. It's about an extra 1000Km round trip to go from Toronto to Montreal. Although probably it doesn't make that much of a difference hopefully.

Re: voip.ms Toronto servers

Sun, 16 Dec 2012 17:58:53 EDT

TOPDAWG posted : yeah I changed it on my ATA.

Re: voip.ms Toronto servers

Sun, 16 Dec 2012 16:52:41 EDT

dillyhammer posted : Takes several stages.

Route DIDs to new server.
Point devices/softphones to same server.
Add voicemail greetings ( they get wiped every move ).

All mine are on montreal now, because for some reason montreal2 produces timeouts on my softphone and I need all DIDs on the same server so extensions work.

P.I.T.F.A.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Sun, 16 Dec 2012 16:34:17 EDT

zacron posted : You have to route your DIDs to the New PoP (aka: Seattle)
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"Recognize, Realize, and Repent"

Re: voip.ms Toronto servers

Sun, 16 Dec 2012 16:03:55 EDT

TOPDAWG posted : man I've been on the TO sever and sometimes I have issues. Now when I change my server I can't get incoming calls it just rungs busy. any idea WTF is going on? I changed back to the TO server and can get calls fine now.

Re: voip.ms Toronto servers

Sat, 15 Dec 2012 00:01:57 EDT

decx posted :

said by dillyhammer:

Well, I'm tempted to try the Montreal servers. I used the Seattle server last week for a few days and it was crap - call quality suffered.

I use the Seattle service in a number of cities including Toronto and I haven't had any significant issues with it. As long as the latency from your location to the server isn't ridiculous it shouldn't be an issue.

Re: voip.ms Toronto servers

Fri, 14 Dec 2012 18:49:49 EDT

PX Eliezer posted : I'm in metro NYC but use the Houston or Atlanta servers, which have been fine.

---------------

There is a lot more to VoIP quality than simply server ping.

Re: voip.ms Toronto servers

Fri, 14 Dec 2012 12:21:30 EDT

Vomio posted : I've been using the Chicago server for probably a year or so, for me when I tested it had far less latency than Toronto or Montreal.

In my case emergency service is not a concern as I use a land line for local in and out.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 23:37:32 EDT

vonSchroeder posted : According to a voip.ms staff post in a thread from the VOIP Tech Chat forums they are in the process of moving the Toronto POP to a different provider.

See »Re: [Voip.ms] Voip.ms Toronto datacentre is down

said by MartinM:

We're currently in discussion with a new data center provider in Toronto and deal should be done by next week.

Our Toronto provider has not been up to customer expectation and therefore we're moving to a new one.

I can understand customer frustration and we're taking action about it.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 23:19:53 EDT

Gone posted : The only issue I've had with Montreal2 is registration drops with an SPA-112, but seeing as how the SPA-112 is a piece of shit and all of them I had in service have been replaced with Obi202s that haven't exhibited the same issue, I am unsure if it is a server problem or just part of the SPA-112 being a piece of crap.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 22:50:24 EDT

Phorkster posted : I've had nothing but issues with Toronto and Montreal, rock solid with Chicago. Constant echo, no ringing weirdness. All gone on Chicago.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 21:41:56 EDT

Gone posted : Chicago and Dallas are the two servers that I use, and the only reason I use Dallas for one of my DIDs is because it seems to work better for faxing than Chicago.

I learned early on that Toronto was not something worth touching. The rest, including Montreal and Montreal2, have been fine.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 21:22:42 EDT

NefCanuck posted : I've been with Montreal2 since shortly after I started using Voip.ms in 2011 because the Toronto connection even then was crap (and I live in Mississauga, literally a stone's throw from Toronto and not all that far from the Carat office in Hamilton) :huh:

NefCanuck

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 17:55:22 EDT

dillyhammer posted :

said by silvercat:

The montreal2 server has been solid for me for a very long time.

I just moved all my shit to montreal2. Total PITA.

If I have to move again, I'll be moving to another provider sorry to say. I've been a strong advocate for voip.ms for quite a while. They need to pony up now and earn it.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Cogeco UBB, No Modem Required - »[Niagara] 40gb of "usage" while the modem is unplugged

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 16:47:06 EDT

silvercat posted :

said by Tig:

Yup, I'm bailing. This is too annoying.

The montreal2 server has been solid for me for a very long time.

Re: voip.ms Toronto servers

Thu, 13 Dec 2012 16:46:02 EDT

BliZZardX posted : @hagbard, believe that is configurable from the control panel. Under Main menu > Account settings, make sure your toll free termination is set to Canadian carrier

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